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Hotel RRU Puebla

3.0 star property

Photo gallery for Hotel RRU Puebla

Property entrance
Towels
Exterior
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Privada 25 Sur, Numero 3929-A, Puebla, PUE, 72410
  • Place, Angelopolis Commercial Center
    ‪13 min walk‬
  • Place, Estrella de Puebla Observation Wheel
    ‪17 min walk‬
  • Place, Metropolitan Auditorium
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Bathroom

Twin Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Puebla

At Hotel RRU Puebla you'll be within just a 15-minute stroll of Angelopolis Commercial Center and Estrella de Puebla Observation Wheel. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include a free manager's reception, tour/ticket assistance and a lift. Cooked-to-order breakfast is available daily between 7:30 AM and 12:30 PM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Angelópolis hotel include Puebla Cathedral and Zócalo de Puebla.

What's nearby

  • Angelopolis Commercial Center - 13 min walk - 1.2 km
  • Triangulo Las Animas Shopping Center - 15 min walk - 1.3 km
  • Estrella de Puebla Observation Wheel - 17 min walk - 1.5 km
  • Palmas Plaza - 3 min drive - 1.5 km
  • Metropolitan Auditorium - 5 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive

Restaurants

  • ‪OCHO30.3 - ‬11 min walk
  • ‪Gong Cha - ‬11 min walk
  • ‪Restaurant La Noria - ‬3 min walk
  • ‪Sonora Grill - ‬11 min walk
  • ‪El Pecadito - ‬3 min walk

About this property

Hotel RRU Puebla

There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi. Hotel RRU Puebla also features tour/ticket assistance, a garden, and a lift. Free self parking is available.

This 3-star Puebla hotel is smoke free.

  • 63 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Hotel RRU Puebla offers 63 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 150 per person
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 27 May and 28 May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

hotel rru puebla Hotel
hotel rru puebla Puebla
hotel rru puebla Hotel Puebla
Hotel RRU Puebla Hotel
Hotel RRU Puebla Puebla
Hotel RRU Puebla Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel RRU Puebla?

Hotel RRU Puebla offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel RRU Puebla?

Yep, Hotel RRU Puebla has a free self car park.

Does Hotel RRU Puebla serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel RRU Puebla?

No, Hotel RRU Puebla does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel RRU Puebla?

Yep, you can grab a meal at Hotel RRU Puebla's onsite restaurant.

What time are check-in & check-out at Hotel RRU Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel RRU Puebla?

No, pets are not allowed.

Hotel RRU Puebla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 8 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Humberto

Liked: Cleanliness, property conditions & facilities
Clean room and very walkable
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Michael

Disliked: Cleanliness
Bedding dirty, dirty towels, no shower gels, no water in toilet/value closed
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Eduardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful parking lot. Not organized with cleaning services, they wanted to clean our room at night the same day we arrived (it was clean since it was the first night). The staff was really nice and attention was great tho.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Gabriel Emilio Martin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy limpio, cómodo y bien atendido
Stayed 1 night in Nov 2025
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho Ruido en general
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ITZEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me gustó fue la calidez del personal en Recepción, de verdad son muy amables. Los desayunos muy ricos, la habitación siempre impecable. Lo único que puede ser un poco molesto es el ruido exterior
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, excelente servicio y atención
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

genaro

Disliked: Cleanliness, property conditions & facilities, room comfort

El hotel es básico

El.agya está fría, el estacionamiento es complicado no todos los autos bajan bien . El cuarto es muy básico.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

ROSEVELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in May 2024
Verified

10/10 Excellent

MARISSA ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Única observación es su estacionamiento complicado y el elevador, parece un poco inseguro, el resto del hotel y el servicio fue impecable y amable.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Sergio Enrique Martín

Liked: Cleanliness, staff & service

Hotel regular

El hotel, bueno, pero faltan servicios en cuartos y mayor flexibilidad en la salida
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

olga

Liked: Cleanliness
Disliked: Amenities
No me gusto que no tiene restaurante disponible y la Tv con cable demasiado básica.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

PEDRO ROGELIO

Disliked: Amenities
La regadera no funciono salia muy poca agua, y no nos cambiaron de habitación, No llevan toallas a la habitacion.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malos servicios

El hotel era diferente a la reservacion, la habitación era más pequeña y sin los servicios que ofertaba
Stayed 1 night in Dec 2021
Verified

8/10 Good

Omar Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bueno, solo el problema del que no funcionará el elevador y subir hasta el sexto piso, y la falta de espacio en el estacionamiento.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Iniciando con la limpieza, animal muerto en las almohadas debajo de la colcha, con un tapete de plástico fuera de la ducha(que no pertenece al hotel), cabellos en el baño, la presentación de las amenidades es deplorable además de incompleto, el lavabo se tapa. Tal parece que ha sido una habitación sin preparar, sin revisar y/o de alguien más. Ruido de las habitaciones de a lado, se escuchan los pasos de la gente arriba, no hay un teléfono en la habitación para poder comunicarse al lobby! Para colmo, no tienen agua caliente para poder ducharse.!!! La peor experiencia sin duda.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Ramiro

Disliked: Room comfort

Luce bien en fotos, pero no lo recomiendo.

Estoy consiente de que es un hotel economico, el hotel es "nuevo", las instalaciones lucen recientes, las camas incomodas, almohadas incomodas, nos asignaron habitaciones del piso 7 y para nuestra mala suerte el elevador falló durante la estancia, tuvimos que subir por las escaleras. El restaurante no muy bueno, y si pagas con tarjeta te agregan el 16%.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Si buscas algo económico ésta es una súper buena opción! En general la habitación es muy amplia, las camas y almohadas no son cómodas, hay agua caliente, no cuentan con secadora de cabello, no hay teléfono en la habitación si te quieres comunicar a recepción es con tu celular, el elevador no siempre funciona y las luces de los pasillos están fundidas la mayoría, pero el personal es súper amable! En relación precio-calidad la verdad siento que es la mejor opción:)
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un buen lugar, las instalaciones están bien, el lugar es nuevo. La atención es buena. Quizas reforzar y agregar alguans amenidades para hacer la estancia más cómoda. Saludos
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

jose javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy bien ubicado y el desayunó de lo mejor
Stayed 1 night in Jul 2020
Verified

6/10 Okay

GERARDO

Liked: Cleanliness
Disliked: Room comfort
La Recepcionista muy poco accesible y con mal carácter, Los colchones son unas piedras y no tienen suficientes lugares de estacionamiento para todas sus habitaciones, puede ser que tu coche se quede en la calle (fue mi caso) no estuvo tan mal, pero creo que no regresaría
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Francisco

Liked: Staff & service, amenities
A mi llegada el de recepción no me quería dar habitación, ya que comentaba que la habitación no estaba pagada. No se si fue su sistema o el sistema de expedia, pero no tenían registrado el pago de mi habitación el cual realice por medio de la pagina de expedia. Al final y con trabajo me dieron la habitación con el pendiente de revisar al día siguiente si estaba pagada la habitación. No se si es culpa del hotel o de expedia. pero pase un mal rato y tiempo.
Stayed 1 night in Jun 2019