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Hotel Description

At The Arrow Hotel you'll be within just a 10-minute stroll of Crown Range and Arrowtown Chinese Settlement. Highlights at this ski hotel include in-room free WiFi and Smart televisions.

You can enjoy sofa beds, digital TV, and espresso makers, featured in all 5 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges, microwaves and room service. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free bottled water, Netflix and safes are also available.

Enjoy access to free bike rentals and mountain biking. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an area shuttle.

Within a 15-minute drive of this 4-star Arrowtown hotel, attractions include Gibbston Valley Winery and Shotover Jet.

Hebe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$222* Per night/room 15 Oct. - 16 Oct.

ToiToi Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Birch Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Poplar Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cherry Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Arrow Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Arrow Hotel

Everyone (3) Couples (5) Family (1)
5 out of 5

Posted by on 17 Feb. 2019

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5 out of 5
We love our stay the host was so helpful letting us now were to go and eat and best places to see and the room was so comfortable we didn’t want to leave

Posted by on 15 Feb. 2019

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Comment from Hotel Management

13 Apr. 2019 by Marie Hemingway

Hi We are glad to hear you had a nice stay at The Arrow. Hope to host you again. Regards. Marie.

4 out of 5
Great hotel and wonderful location. Would definitely stay again.

Posted by on 21 Jan. 2018

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Comment from Hotel Management

26 Jan. 2018 by Rebecca

Thank you!

5 out of 5

Awesome private hotel

Pros: Enjoyed the unique character and modern design. We enjoyed the drinks and nibbles put on by Tim, who is a great host and totally in his element.
Attention to detail is excellent and everything was just perfect. A pleasant short walk to Arrowtown along the river and restaurants. Breakfast delivered to the secret door was excellent. Relaxing in the bath while watching tv was a nice treat. Would have liked to have stayed longer, we will definitely be back for longer next time.

Posted by , from Christchurch NZ on 16 Nov. 2015

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5 out of 5
Pros: Style in a tranquil setting
Breakfast was awesome

Posted by , from Australia - VIC - Melbourne on 13 Jan. 2013

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5 out of 5
Pros: Space, bath in the room, privacy and service.
Location: Away from it all
Facilities: Home away from home; Value: Good value close to Qtn; Service: Outstanding; Cleanliness: Beautiful;

Posted by , from New Zealand - Auckland on 29 Jul. 2012

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5 out of 5
Pros: The welcome!! Had a great time chatting over a glass of wine or two getting to know our hosts and they us :)
Location: Just right
Facilities: Top of the line; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from New Zealand on 18 Jul. 2012

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4 out of 5
Pros: Great views, fantastic location and wonderful service.
Cons: Hot water; I expect a substantial amount if not unlimited hot water in any hotel, not having enough for 2 showers is a joke.
Location: Perfect, Outstanding
Facilities: Modern; Value: Over-priced; Service: Respectful, Friendly; Cleanliness: Immaculate, Beautiful;

Posted by , from New Zealand - Wellington on 3 Jun. 2012

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Property Features

As a guest of The Arrow Hotel, you'll find a terrace, tour or ticket assistance, and multilingual staff. Public spaces have free WiFi. The business-friendly The Arrow Hotel also features a garden, a picnic area, and a fireplace in the lobby. Free self parking is available. This 4-star Arrowtown hotel is smoke free.

  • 5 guestrooms or units
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Queenstown (ZQN-Queenstown Intl.) (14.9 km / 9.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

The Arrow Hotel offers 5 forms of air-conditioned accommodation with minibars and espresso makers. This accommodation is furnished with unspecified sofa beds. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. This Arrowtown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Fridge (full size)
  • Microwave
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 25 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrow Private Hotel
  • The Arrow Private Hotel
  • The Arrow Hotel Hotel
  • The Arrow Hotel Arrowtown
  • The Arrow Hotel Hotel Arrowtown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.