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W Santiago

Photo gallery for W Santiago

A cityscape with modern high-rise buildings, including a prominent building with a 'VW' logo.
Creator video
A rooftop pool with lounge chairs and umbrellas, offering a view of a cityscape and mountains.
A modern hotel room with a large city view, a dining area with a glass table, and a cozy seating area with a sofa and armchairs.
A modern interior with a sofa, lamps, and a fireplace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$427
16 Oct - 17 Oct

Explore the area

View map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Tobalaba Urban Market
    ‪5 min walk‬
  • Place, Costanera Center
    ‪11 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Wonderful Room, Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Wonderful Room, Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a large window with red curtains.

Wonderful Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, a sofa, a bench, a large window, and a view of a building.

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two chairs, a desk, and a view of the cityscape through large windows.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, a large window with curtains, and a city view.

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Urban)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 797 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 990 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A modern hotel room with a large city view, a dining area with a glass table, and a cozy seating area with a sofa and armchairs.

Suite, 1 King Bed, Corner

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Corner

A modern hotel room with a large bed, a bathtub, a television, and a view of a cityscape through large windows.

Suite, 1 King Bed, Terrace, Corner

  • Mountain view
  • 177 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2

View all photos for Premier Room, 1 King Bed

A hotel room with a large window, a bed, a TV, and a desk.

Premier Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a colorful bench, a desk, and a city view.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

A luxury stay in Santiago awaits you at W Santiago. Within steps you'll find Peru Plaza and Apoquindo within a 10-minute stroll. Highlights at this ski hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Karai, serves Japanese cuisine. Red2One is the hotel's own rooftop bar. Enjoy the ski-in/ski-out access and gym as well as access to aerobics classes. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Las Condes hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Apoquindo - 4 min walk - 0.4 km
  • Tobalaba Urban Market - 5 min walk - 0.4 km
  • Costanera Center - 11 min walk - 0.9 km
  • Gran Torre Costanera - 12 min walk - 1.1 km
  • Bicentennial Park - 13 min walk - 1.1 km

Getting around

  • El Golf Station - 6 min walk
  • Santiago Central Station - 26 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪Red2One - ‬2 min walk
  • ‪Bar Nacional - ‬4 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Margó - ‬1 min walk

About this property

W Santiago

After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a health club. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 3 restaurants on site. WiFi is free in public spaces. Free self parking is available.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2009
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
W Santiago offers 196 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated accommodation includes sofa beds. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 463 reviews
The price is NZ$279
17 Oct - 18 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Things to do

  • Fitness classes
  • Health club
  • Outdoor pool
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (70 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 90000 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at W Santiago?

W Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Santiago?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at W Santiago on 16 Oct 2026 start from NZ$427, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Santiago?

Yep, W Santiago has a free self car park.

Does W Santiago have a pool?

W Santiago has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at W Santiago?

W Santiago features a health club, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes W Santiago a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at W Santiago.

Is W Santiago family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Santiago is a hit with families.

Does W Santiago serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at W Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at W Santiago?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at W Santiago?

There isn't one on site, but Los Leones Golf Club is a short 9-minute walk away.

W Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 585 reviews
Rating 8 - Good. 135 out of 585 reviews
Rating 6 - Okay. 53 out of 585 reviews
Rating 4 - Poor. 19 out of 585 reviews
Rating 2 - Terrible. 23 out of 585 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and good is very good and nice option
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bar
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great room and friendly and helpful staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were outstanding- more than average in my stays at w. Nicole our helpful entertainment guide went above and beyond to make our stay fun and adventurous. Sebastian behind the bar did everything he could to find the perfect gin!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel and good location
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
New Year’s Eve has a good rooftop party
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with helpful staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suites with balconies. I had a great stay.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the center of Las Condes, so you have a lot of options to eat and buy essential things. The hotel is really pretty and centric.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
It was clean and upscale
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, everyone was kind and helpful. Beautiful premises, amazing rooftop.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and courteous.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property needs a bit of a remodel.
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel and area of Santiago

Very nice hotel. Very luxurious and all amenities were top notch. Rooms were very spacious . Great selection for breakfast. Rooftop pool and deck was incredible Best location for restaurants
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very great!
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Wondering staff and hotel. Highly recommended
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful property. Very good service !
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love any W hotel!!

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us feel like we were at home. Very accommodating.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Dec 2024