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Capella Sydney

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Capella Sydney

Lobby
Reception
Suite (Capella) | Living area
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service
The current price is NZ$867
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
24 Loftus Street, Sydney, NSW, 2000
  • Circular Quay
    ‪5 min walk‬
  • Sydney Opera House
    ‪10 min walk‬
  • Sydney Harbour Bridge
    ‪15 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible

Deluxe Suite, 1 King Bed, Accessible

Deluxe Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Macquarie)

Suite (Macquarie) | Living area

Suite (Macquarie)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Liberty)

Suite (Liberty)

Suite (Liberty)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Farrer)

Suite (Farrer)

Suite (Farrer)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Tower

Room, Tower

Room, Tower

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Capella)

Suite (Capella) | Bathroom

Suite (Capella)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 235 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Skyline)

Suite, 2 Single Beds (Skyline)

Suite, 2 Single Beds (Skyline)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline)

Twin Room (Skyline)

Twin Room (Skyline)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 74 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Skyline)

Room, 1 King Bed (Skyline)

Room, 1 King Bed (Skyline)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Sydney

A luxury stay in the heart of Sydney awaits you at Capella Sydney. Within just a 10-minute stroll, you'll find popular attractions like Circular Quay and Martin Place. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and hydrotherapy. MCRAE BAR is the hotel's own bar. Enjoy the gym, Hot tub, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class Sydney Central Business District hotel include Pitt Street Mall and Overseas Passenger Terminal.

What's nearby

  • Circular Quay - 5 min walk - 0.5 km
  • Overseas Passenger Terminal - 8 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Sydney Opera House - 10 min walk - 0.9 km
  • Sydney Harbour Bridge - 15 min walk - 1.4 km

Getting around

  • Sydney Circular Quay Station - 3 min walk
  • Martin Place Station - 7 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Bar Luca - ‬3 min walk
  • ‪Customs House Bar - ‬2 min walk
  • ‪Mary's Underground - ‬2 min walk
  • Artistry Garden
  • Neptune's Grotto

About this property

Capella Sydney

Luxury hotel with full-service spa and fitness centre
Capella Sydney offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3520 square feet (327 square metres) and includes conference space. A fitness centre, a sauna, and multilingual staff are also featured at the luxury Capella Sydney. For a fee, parking is available. A complete renovation of Capella Sydney was completed in February 2023.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 11 levels
  • 3520 sq ft of conference space
  • 327 sq. m of conference space
  • Built in 1930
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Capella Sydney offers 192 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Indonesian, Italian, Japanese, Swedish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (AUD 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 58 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • APERTURE
  • BRASSERIE 1930
  • MCRAE BAR

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,520 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Hospital bed
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Edwardian architecture
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - February 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 120.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 58 per person
  • Valet parking fee: AUD 120 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, Apple Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, Apple Pay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Capella Sydney Hotel
Capella Sydney Sydney
Capella Sydney Hotel Sydney

Frequently asked questions

What is the cancellation policy at Capella Sydney?

Capella Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Capella Sydney?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Capella Sydney on 7 Sept 2025 start from NZ$867.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Capella Sydney?

Yep, Capella Sydney has secured covered valet parking with in/out privileges for AUD 120 per day.

Are there any beaches close to Capella Sydney?

The closest beach to Capella Sydney is Bondi Beach (6.8 km).

Is there a spa on site at Capella Sydney?

Yep, there is an onsite spa at Capella Sydney. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Capella Sydney have a pool?

Capella Sydney has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes Capella Sydney a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Capella Sydney.

Is Capella Sydney family-friendly?

You bet! With amenities such as babysitting services and free bike rentals, as well as changing tables and highchairs in the guestrooms, it's no surprise that Capella Sydney is a hit with families.

Does Capella Sydney serve breakfast?

Sure does, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Capella Sydney?

No, Capella Sydney does not offer an airport shuttle service.

Is there a bar or restaurant at Capella Sydney?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Capella Sydney?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Capella Sydney?

No, pets are not allowed.

Capella Sydney Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 277 out of 302 reviews
Rating 8 - Good. 19 out of 302 reviews
Rating 6 - Okay. 2 out of 302 reviews
Rating 4 - Poor. 3 out of 302 reviews
Rating 2 - Terrible. 1 out of 302 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

MOONGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really stay, we will return. All the staff were so friendly from Karson at the high tea to Sally (I think) at breakfast. Please thank the team for a great stay.
Stayed 1 night in May 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very luxurious. Cannot complain about the hotel etc. The room was huge and great. Staff also excellent Breakfast excellent however room service food was average. The bed is extremely soft and i sunk in my spot - poor sleep as a result. They also only provide one doona - no sheet and it was either boiling hot (with donna on) or freezing (with doona off). There was also a sensor light that came on in the middle of the night if you got out of bed - two each side of the bed under the bedside table and one in the bathroom - NONE of them turned off for at least ten minutes and this isnt an exagerration. Had to ask reception to disable the sensor - not sure if they did as we resorted to coverind the sensors with pillows. The hotel is great - the food hit and miss, the sleeping conditions terrible.. Would I return? Not for the price
Stayed 3 nights in May 2025

10/10 Excellent

Zara

Stayed 3 nights in Apr 2025

10/10 Excellent

Kamper

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness
Stunning
Stayed 1 night in Apr 2025

10/10 Excellent

Mitsuyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services were excellent and the facilities were clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christina

Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the historic heart of Sydney with a calm and luxurious ambiance. Definitely recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Yuk Tandi

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Classy, arty vide, excellent food, great customer service. Exceptional renovated heritage building in the heart of the Sydney CBD. There seemed to be more staff than guests and they went out of their way to say hello and ask if you needed anything. On arrival we were given a short tour of the hotel and explained how the "Living Room" is a communal area with concierge and wait staff who serve complimentary snacks and refreshments including a cocktail or wine between 4:30pm and 5:30pm. Needless to say that was very popular with the guests! The indoor pool (25 deg C) and gym area is first class and included a big spa pool (35 deg C), communal sauna. Plus mens and womens bathroom each included a sauna, steam room, and experience shower. I liked the creative Australian theme, mood lighting, art pieces and wall garden. Our stay was very calming and felt refreshed afterwards.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Beautiful hôtel and very clean. The only downfall is if you stay there on Sunday and Monday both bar and main restaurant are closed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Classy Hotel, excellent location

A beautiful hotel, the decor & styling made it feel homely, on a grand scale. The rooms are a good size & well appointed with lovely bath & toiletries. Dyson hairdryer etc. The gym, pool sauna & steam area is superb, you could easily spend 3 hours in the wellness space. The qrcode to gain access to a Pilates workout is great. The Library offer afternoon free drinks from 4:30_5:30 which was pleasant. Staff are professional & kind. Breakfast which was incl was high quality & a beautiful environment. It is expensive to stay so I suppose you expect something great, especially as there’s no harbour views (well from our 2nd floor room) I’m gold level with Hotels.com which means room upgrade, early late checkout, if available. I wasn’t acknowledge or offered any of them & not one to ask (if you don’t ask you don’t get) Another strange thing, we wanted valet but missed & didn’t see entry so drove around block & ended up parking at Wilson’s car park next door. There’s no doorman so you struggle with your bags up stairs then look for reception. The same when you leave. You pay your account then you’re off on your own to exit… I found it a little strange Location is perfect for Sydney CBD
Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning spot for a staycation

A magical and very relaxing stay. Amazing rooms and service- the attention to every tiny detail is incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Nov 2024

10/10 Excellent

Sin-Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over EXCELLENT performance
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful service, can’t wait to stay here again.
Stayed 1 night in Mar 2025