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4.3 out of 5

"Windows ( inside) were dirty . Ordered room service for 2 people - only one dining chair . Evidently that is a common problem - could not supply anot ... " More

By a verified traveller on Thu 28 Mar 2024

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Hotel Description

A luxury stay in Sydney awaits you at Pullman at Sydney Olympic Park. Within a short 5-minute stroll, you'll find Sydney Showground and Accor Stadium. Highlights at this hotel include in-room free WiFi, free internet, and Smart TVs.

The restaurant, Bacar Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 3348 square feet (311 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star Sydney Olympic Park hotel include Qudos Bank Arena and Bicentennial Park.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$296* Per night/room 7 Apr. - 8 Apr.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman at Sydney Olympic Park ratings based on 516 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman at Sydney Olympic Park

Everyone (305) Couples (86) Business (2) Family (93)
4 out of 5
Windows ( inside) were dirty . Ordered room service for 2 people - only one dining chair . Evidently that is a common problem - could not supply another chair .

Posted by on 28 Mar. 2024

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4 out of 5
Was a nice place to stay. Parking is a bit expensive. But overall a lovely stay

Posted by on 11 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Di

Dear SimonThank you for reviewing you recent stay, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsDianne KnightDirector Rooms

5 out of 5
Great location

Posted by on 11 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Di

Dear DaleThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dianne KnightDirector Rooms

4 out of 5
Had a great night stay for the Tay Tay concert. Was greeted with a bag full of procecco chocolate and water which was a lovely gesture. Only reason I marked down was the showers are in serious need of an upgrade. Just change the heads. Make them nice not old fashioned slow low pressure ones. Thanks

Posted by on 28 Feb. 2024

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Comment from Hotel Management

17 Mar. 2024 by Di

Dear NatalieWe very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Kind RegardsDianne KnightDirector Rooms

3 out of 5
Room was very dusty. Pillows where dirty on arrival and only 1 pillow on bed.

Posted by on 22 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Di

Dear Stuart, I am sorry to read of your stay experience, we expect better from the team and will address this feedback to ensure the team are aware of how we have not met your expectations on this stay. We do hope that you will provide us another opportunity to do better on a future stayKind RegardsDianne KnightDirector Rooms

3 out of 5
Lobby toilets were dirty and smelly. I did let reception know. Cracked basin in my bathroom unacceptable & germs no doubt.

Posted by on 12 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Di

Dear Steve, I am extremely disappointed to read of your stay experience, we have sourced out your room and have replaced the sink, we are very sorry this was not picked up prior to your stay, I have also addressed the lobby toilets' with the Executive Housekeeper. I am very sorry for your experience and hope you will provide us another opportunity to provide a better experience in the futureKind RegardsDianne KnightDirector Rooms

4 out of 5
The hotel is a bit tired but still was a pleasant stay. Our air conditioning did not work and we had to ask twice for someone to come and look at it. It was an easy fix but just added to the tired feeling of the property.

Posted by on 3 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by Di

Dear Claire, Thank you for taking the time to review the hotel, I am very sorry to learn of the issues you experience with the AC, I will share this feedback with the team to learn from your stay experience.We do hope to welcome you again soon.Dianne KnightDirector Rooms

4 out of 5
The motel was very quiet, and the room was clean, even though small for a family of 4. Staff were always very helpful, communicative and service was prompt. Transport is less than a 5 minute walk from the motel. There is a Woolworths and an IGA within walking distance. The Aquatic centre is next door, so easy to access for swimming.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Di

Dear DeborahWe very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. I am so pleased to read your experience met your expectations! with warm smiles and prompt service. It is great to read the staff went above and beyond to ensure your stay was comfortable and enjoyable.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dianne KnightDirector Rooms

5 out of 5

Posted by on 31 Dec. 2023

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Comment from Hotel Management

23 Jan. 2024 by Di

Thank you for reviewing your stay, I am pleased to learn you have enjoyed your stay and we hope to welcome you again soon for another journey with us Kind Regards Dianne Knight Director Rooms

5 out of 5

Posted by on 15 Dec. 2023

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Comment from Hotel Management

17 Dec. 2023 by Di

Thank you for taking the time to review your stay at our hotel. We are delighted to know that you found it comfortable. At Pullman at Sydney Olympic Park, we strive to make sure all our guests have an enjoyable and comfortable experience during their stay with us. We are pleased that we could meet your expectations in this regard. Thank you for choosing us and we look forward to welcoming you again soon.Dianne KnightDirector Rooms

About the Pullman at Sydney Olympic Park

Location 9 Olympic Boulevard, Sydney Olympic Park, NSW 2127

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 3348 square feet (311 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Pullman at Sydney Olympic Park. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 3348 sq ft of conference space
  • 311 sq m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sydney Olympic Park Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman at Sydney Olympic Park offers 218 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Bacar Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No cots (infant beds) available
  • Children stay free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 42 per person
  • Covered self parking fee: AUD 46 per day (in/out privileges)
  • Covered valet parking fee: AUD 65 per day (in/out privileges)
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Hotel Sydney Olympic Park
  • Pullman Sydney Olympic Park
  • Sydney Olympic Park Pullman
  • Pullman At Sydney Olympic Park Hotel Homebush
  • Pullman Hotel Homebush
  • Pullman Sydney Olympic Park Hotel
  • Pullman at Sydney Olympic Park Hotel
  • Pullman at Sydney Olympic Park Sydney Olympic Park
  • Pullman at Sydney Olympic Park Hotel Sydney Olympic Park

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.