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4.5 out of 5

"I recently stayed in the Executive suite at the Sheraton Grand Hyde park. The suite itself was spacious and has a lovely view of the park. Lovely king ... " More

By a verified traveller on Sun 19 Jun 2022

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Sheraton Grand Sydney Hyde Park. You'll be within steps of Sydney Tower and within a short 5-minute stroll of Hyde Park. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A day of pampering at On The Park Rejuvenation can include massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, spa tub, and sauna. 37000 square feet (3437 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Sydney Central Business District hotel include SEA LIFE Sydney Aquarium and Sydney Opera House.

Room, 1 Queen Bed, Non Smoking (Inner)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$331* Per night/room 3 Jul. - 4 Jul.

Room, 2 Single Beds, Non Smoking, Park View (Hyde Park View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 Double Bed, Non Smoking, Park View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (City Side)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand Sydney Hyde Park ratings based on 366 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Sydney Hyde Park

Everyone (221) Couples (91) Family (37)
3 out of 5
I recently stayed in the Executive suite at the Sheraton Grand Hyde park. The suite itself was spacious and has a lovely view of the park. Lovely king bed and huge bathroom. Down side the heating wasn’t working in the bedroom area. Staff did try to fix this issue but we ended up with a portable heater instead. Not ideal. Buffet breakfast wasn’t great, not the best selection of food. The executive lounge was the best part of our stay. I would highly recommend the lounge. The pool was also lovely. We where unable to use the spa facility which was disappointing, I attempted to book massages a month in advance of our stay, however the spa was fully booked. Overall I would rate our stay as fine. I wouldn’t stay at this hotel again.

Posted by on 19 Jun. 2022

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5 out of 5
Room was beautiful, location excellent and staff/service was outstanding. We really enjoyed our stay and the room offer and inclusions was great value for money. We look forward to returning!

Posted by on 12 Jun. 2022

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4 out of 5
W

Posted by on 25 May 2022

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4 out of 5
Room is spacious. Tv remote wasn’t working properly and volume on tv is very low. Could hear the people next door

Posted by on 15 May 2022

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5 out of 5
The property was gorgeous had a lovely view snd was close to everything

Posted by on 15 May 2022

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5 out of 5
Our stay exceeded all our expectations. Have stayed in 100’s of hotels and it is a rare occasion the General Manager approaches you to ask you about your experience at the hotel. And the culture filters though all the staff, it was truly amazing.

Posted by on 24 Apr. 2022

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1 out of 5
Staff were not professional. They did not care . room had no hot water. No air conditioning. Very disapointing.

Posted by on 11 Apr. 2022

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5 out of 5
Few things missing - check in and out very slow, couple of very very large cockroaches on. Floor in bar Valet parking no longer exists and self parking is very difficult

Posted by on 10 Apr. 2022

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5 out of 5
Very good

Posted by on 9 Apr. 2022

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2 out of 5
Location is great, but the room was very dusty. It was one of the worst hotel sleeps I have had. I did not discover the reason for my swollen eyes and sneezing until the morning, or would have requested a room change. Very disappointed for such a prestigious brand.

Posted by on 3 Apr. 2022

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About the Sheraton Grand Sydney Hyde Park

Location 161 Elizabeth Street, Sydney, NSW 2000

Property Features

Sheraton Grand Sydney Hyde Park offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 37000 square feet (3437 square meters) and includes conference space. A spa tub, a sauna, and a terrace are also featured at the luxury Sheraton Grand Sydney Hyde Park. For a fee, parking is available. This 5-star Sydney hotel is smoke free.

  • 1 building
  • 558 guestrooms or units
  • 22 levels
  • 37000 sq ft of conference space
  • 3437 sq m of conference space
  • Built in 1992
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sydney Central Station (1.4 km / 0.9 mi)
  • Metro station: St. James Station (0.3 km / 0.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Sheraton Grand Sydney Hyde Park offers 558 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Grand Sydney Hyde Park has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Grand Sydney Hyde Park

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 44 per person (approximately)
  • Self parking fee: AUD 60 per day (in/out privileges)
  • Valet parking fee: AUD 75 per day (in/out privileges)
  • Secured extended parking fee: AUD 850 per week
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Park Hotel Sydney
  • Sheraton Park Sydney
  • Sheraton Hotel Sydney
  • Sheraton On The Park, Sydney Hotel Sydney
  • Sheraton Sydney
  • Sydney Sheraton
  • Sheraton Sydney Hyde Park
  • Sheraton Park
  • Sheraton Grand Sydney Hyde Park Hotel
  • Sheraton Grand Sydney Hyde Park Sydney
  • Sheraton Grand Sydney Hyde Park Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.