6/10 Okay
Rhonda
Travelled with partner
16 Sept 2025
What we liked was the location, the proper kitchen, our own washer & drier & the cost. See previous review.
What we were disappointed about this time was the room we were allocated. We had stayed for 9 days on the 13th floor with a slightly obstructed view over part of the airport. We really enjoyed being able to watch the planes coming & going 24/7.
Before checkout the first time I spoke to a staff member about whether there were any rooms with a better view for the same cost and if so, could we book one of those when we returned in 3 days. I was advised that there was a room & that it would be reserved for us when we returned for the last 2 nights in Sydney.
However, when we returned on Sunday, full of anticipation for watching the planes, we were to be very disappointed. Instead of the room we had been promised we were allocated a room on the 6th floor on the inside of the building with a view of the garden only & hemmed in by high rise all round. No planes could be seen anywhere!
The room was alongside the Garbage Services room & was fully equipped with a handicapped bathroom which we found confronting, given neither of us are in anyway disabled.
Unfortunately it absolutely took the gloss off what had been an otherwise enjoyable stay for the previous 9 days and was a major disappointment to us both.
If there is a 'next time' I would ask for any similar undertaking in writing. Lesson learned.
Rhonda
Stayed 2 nights in Sep 2025