Skip to main content
Beginning of main content
4.2 out of 5

"Bed was a bit hard but other than that great place to spend a night or 2. " More

By a verified traveller on Sat 13 Jun 2020

Enter dates to see availability

Hotel Description

Chelmswood Motel Taupo places you in the heart of Taupo, steps from Lake Taupo and 1.7 km (1.1 mi) from Taupo Hot Springs. Highlights at this Tudor motel include in-room washers/dryers, free WiFi, and patios.

You can enjoy flat-screen TVs with satellite channels, and all 36 soundproofed rooms feature first-run movies, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Free local calls, free bottled water, and portable fans are also available.

Enjoy the outdoor swimming pool, sauna, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas, a conference center, and a snack bar/deli. Full breakfast is available daily between 7:30 AM and 9 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Taupo motel, you'll be 8.8 km (5.4 mi) from Huka Falls.

Two Bedroom Apartment with Private Thermal Pool

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Studio with Lake View and Private Thermal Pool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Private Thermal Pool

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Budget Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Chelmswood Motel Taupo ratings based on 176 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chelmswood Motel Taupo

Everyone (86) Couples (45) Family (42)
2 out of 5
Greeted with a very offensive smell in our room. I'm surprised the cleaners never noticed it when preparing the room. Facilities otherwise very clean.

Posted by , from Levin, New Zealand on 21 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

21 Jun. 2020 by Management, Chelmswood Motel

Dear Gary, Thank you for taking the time to post a review we appreciate your feedback, this helps us to continue to strive for the best for our Customers. I apologize for the inconvenience caused due to offensive smell. If i am not wrong i believe you have stayed in room 10. Your partner has shared her experience upon checkout. As advised we have checked the room for anything which can cause that smell but unfortunately, there was nothing. Thank you for appreciating about other facilities. I hope i can convince you to stay again with us and would recommend you to reserve Lakeview unit this time. Regards

5 out of 5
Bed was a bit hard but other than that great place to spend a night or 2.

Posted by on 13 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

13 Jun. 2020 by Management, Chelmswood Motel

Dear Guest, Thank you so much for taking the time to review the Chelmswood. We are delighted that you enjoyed your stay here with us, this also means a lot to know that our guests are comfortable and enjoy their stay. Once again thank you so much for taking the time to write a review, and hopefully, we will have the pleasure of being able to host you again in the near future. Regards

4 out of 5

Posted by on 9 Jun. 2020

Was this review helpful to you?
4 out of 5
We have stayed before and have been more than happy

Posted by on 1 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2020 by Management, Chelmswood Motel

Dear Guest, Thank you so much for taking the time to review the Chelmswood. We are delighted that you enjoyed your stay here with us, this also means a lot to know that our guests are comfortable and enjoy their stay. Once again thank you so much for taking the time to write a review, and hopefully, we will have the pleasure of being able to host you again in the near future. Regards

4 out of 5

Posted by on 24 May 2020

Was this review helpful to you?
Comment from Hotel Management

25 May 2020 by Management, Chelmswood Motel

Dear Guest, Thank you so much for taking the time to review the Chelmswood. We are delighted that you enjoyed your stay here with us, this also means a lot to know that our guests are comfortable and enjoy their stay. Once again thank you so much for taking the time to write a review, and hopefully, we will have the pleasure of being able to host you again in the near future. Regards

3 out of 5

Posted by on 22 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

22 Mar. 2020 by Management, Chelmswood Motel

Dear Guest, Thanks for valuable time and posting the feedback. We are happy to hear that you enjoy your stay. Looking forward to host you. Regards

4 out of 5

Posted by on 10 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

10 Mar. 2020 by Management, Chelmswood Motel

Dear Guest, Thank you so much for taking the time to review the Chelmswood. We are delighted that you enjoyed your stay here with us, this also means a lot to know that our guests are comfortable and enjoy their stay. Once again thank you so much for taking the time to write a review, and hopefully, we will have the pleasure of being able to host you again in the near future. Regards

4 out of 5
Location was wonderful, welcome was friendly, property was well equipped . Highly recommended!

Posted by on 29 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

2 Mar. 2020 by Management, Chelmswood Motel

Dear Guest, Thank you so much for taking the time to review the Chelmswood. We are delighted that you enjoyed your stay here with us, this also means a lot to know that our guests are comfortable and enjoy their stay. Once again thank you so much for taking the time to write a review, and hopefully, we will have the pleasure of being able to host you again in the near future. Regards

5 out of 5
The location and facilities (pool, gym) made this property excellent value for money

Posted by on 20 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2020 by Management, Chelmswood Motel

Dear Guest, Thank you so much for taking the time to review the Chelmswood. We are delighted that you enjoyed your stay here with us, this also means a lot to know that our guests are comfortable and enjoy their stay. Once again thank you so much for taking the time to write a review, and hopefully, we will have the pleasure of being able to host you again in the near future. Regards

4 out of 5
Love the place always stay here.Would be nice to have air conditioning.outside exterior ready for a good scrub down.Excellent value for money.

Posted by on 3 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

4 Feb. 2020 by Management, Chelmswood Motel

Dear Guest, Thanks for reviewing the property. Wonderful to hear that you had such a lovely experience. Would like to inform you that we do have Lakeview studios and family units as well with has aircon in rooms. Request you to book these units next time. Looking forward to welcome you again. Regards

About the Chelmswood Motel Taupo

Location 250 Lake Terrace, Taupo, 2730

Property Features

Chelmswood Motel Taupo offers its guests hot springs, an outdoor pool, and a sauna. There's a snack bar/deli on site. A business center and a meeting room are available. WiFi is free in public spaces. A children's pool, a library, and a terrace are also featured at Chelmswood Motel Taupo. Self parking is free. Smoking is allowed in designated areas at this Tudor Taupo motel.

  • 1 floor
  • 36 guestrooms or units
  • 3 buildings
  • Built in 1974
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Taupo (TUO) (4.7 km / 2.9 mi)
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Chelmswood Motel Taupo offers 36 accommodations with washers/dryers and safes. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and first-run movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Taupo motel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Washer and dryer
  • Private patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not allow late check-ins for the following room types: Ensuite Queen, Ensuite Twin, and Ensuite Econ Queen.

The front desk at this property is open daily from 7:30 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 6.00 and NZD 18.00 per person (approximately)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Asure Chelmswood Motel Taupo
  • Asure Chelmswood Motel
  • Asure Chelmswood Taupo
  • Asure Chelmswood
  • Chelmswood Motel
  • Chelmswood Taupo
  • Chelmswood
  • Chelmswood Manor Hotel Taupo
  • Chelmswood Motel Taupo Motel
  • Chelmswood Motel Taupo Taupo
  • Chelmswood Motel Taupo Motel Taupo

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.co.nz/Taupo-Hotels-Chelmswood-Motel-Taupo.h9629015-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Taupo-Hotels-Chelmswood-Motel-Taupo.h9629015-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Taupo-Hotels-Chelmswood-Motel-Taupo.h9629015-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.