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Hotel Description

At The Reef Resort - Heritage Collection you'll be within just a 5-minute stroll of Lake Taupo and within 20 minutes of Taupo Hot Springs. Highlights at this beach motel include 2 outdoor swimming pools, a free airport shuttle, and a spa tub.

All 19 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, free newspapers, and free local calls. In-room dining is easy with amenities like microwaves and stovetops. Nice touches include jetted tubs, bathrobes, and free toiletries. Safes, hair dryers, and desks are also available.

This business-friendly motel offers free WiFi in public areas, concierge services, and a library. Added amenities include laundry facilities, a terrace, and a garden. Cooked-to-order breakfast is available daily between 7 AM and 9 AM.

With a stay at this 4-star Taupo motel, you'll be 8.2 km (5.1 mi) from Huka Falls.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$175* Per night/room 29 May - 30 May

Luxury Studio, 1 King Bed with Sofa bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Studio, 1 King Bed with Sofa bed, Pool View, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Apartment, 2 Bedrooms, Lake View, Lakeside

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Reef Resort - Heritage Collection ratings based on 198 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Reef Resort - Heritage Collection

Everyone (95) Couples (75) Business (1) Family (28)
5 out of 5
Private spa and space, large balcony overlooking the lake in close proximity, large living areas with the three bedroom apartment, perfect home to home living, it had everything including robes! :) - Thanks for an awesome stay!

Posted by on 7 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Karen

What an awesome review - thank you. So pleased you enjoyed your stay with us and we look forward to hosting you again

5 out of 5
Enjoyed our stay there. Room was great and the view was awesome. Enjoyed the heated pool and the spa in room.

Posted by , from Auckland on 10 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Karen

Wonderful that you enjoyed your stay here with us @ReefResort Taupo - we appreciate your great review

5 out of 5
The Reef Resort is a great place to stay with friendly staff and excellent facilities. It is clean and comfortable. I highly recommend it.

Posted by , from Raumati South on 6 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Karen

Thank you for your lovely review - we appreciate it and are so pleased you enjoyed your stay here with us. Thanks from the Team@ReefResort Taupo

4 out of 5

Posted by on 24 May 2020

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Comment from Hotel Management

4 Jun. 2020 by Karen

Thank you for taking the time to review us - we do appreciate it here @ Reef Resort Taupo

4 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Karen

Thank you for taking the time to review us - we do appreciate it and love it when our customers enjoy their stay here @ Reef Resort Taupo

5 out of 5

Posted by on 7 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Karen

Thanks so much for taking the time to review us - we do appreciate it. Look forward to your return visit @ Reef Resort Taupo

5 out of 5
Clean and tidy. A little noisy. But relaxing nevertheless.

Posted by on 30 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Karen

Thank you for taking the time to review us - we appreciate your feedback. See you again @ Reef Resort Taupo

5 out of 5
Nice lake view clean tidy room pool was warm and pleasant

Posted by on 19 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Sharon

We are absolutely delighted that you enjoyed your stay here with us. Thank you so much for taking the time to review the Reef Resort in Taupo Warmest Regards Sharon Relief Manager

5 out of 5
We would have liked more options to watch on tv. It was wet one of the days/night and tv was terrible, couldnt swim after 9.30pm so we were bored.

Posted by on 15 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Karen

Thank you for taking the time to write a review -we do appreciate it. TV certainly is terrible - there seems to be nothing on any channels at all most times these days. Hope to see you again @ Reef Resort Taupo

5 out of 5

Posted by on 8 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Kare

Thank you for taking the time to review us - we do appreciate it. See you again @ Reef Resort Taupo

About the The Reef Resort - Heritage Collection

Location 219 Lake Terrace, Taupo, 3330

Property Features

The Reef Resort - Heritage Collection offers its guests 2 outdoor swimming pools and a spa tub. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). A library, a terrace, and tour/ticket assistance are also featured at the business-friendly The Reef Resort - Heritage Collection. This 4-star Taupo motel is smoke free.

  • 19 guestrooms or units
  • 3 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Taupo (TUO) (5.2 km / 3.2 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

The Reef Resort - Heritage Collection offers 19 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Jetted tub
  • Flat-screen television
  • Digital channels
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (heating)
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 5.50 and NZD 24.00 for adults, NZD 5.50 and NZD 24 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef Resort Taupo
  • Reef Taupo
  • Reef Hotel Taupo
  • The Reef Hotel Taupo
  • Reef Resort Heritage Collection Taupo
  • Reef Resort Heritage Collection
  • Reef Heritage Collection Taupo
  • Reef Heritage Collection
  • The Reef Resort
  • The Reef Resort Heritage Collection
  • The Reef Heritage Collection
  • The Reef Resort - Heritage Collection Motel
  • The Reef Resort - Heritage Collection Taupo
  • The Reef Resort - Heritage Collection Motel Taupo

You should know

  • The Reef Resort - Heritage Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.