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Hilton Lake Taupo

5-star property
80-100 Napier Road, Taupo, 0508 053 286
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4.3 out of 5
Excellent!
See all 363 Wotif Reviews

"Last night we were woken about five times by noisy guests with children in the swimming pool and standing out in the causeway discussing the cold snap ... " More

By a verified traveller on Thu 09 Jul 2020

Points Of Interest

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Hotel Description

A luxury stay in Taupo awaits you at Hilton Lake Taupo. Within a 5-minute stroll you'll find Taupo Hot Springs and Waipahihi Botanical Gardens within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with cable channels are featured in all 113 soundproofed rooms, and you can enjoy free WiFi, MP3 docks, and safes. Egyptian cotton sheets invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. 24-hour room service, hair dryers, and irons/ironing boards are also available.

The restaurant, Bistro Lago, is open for breakfast, lunch, and dinner. Enjoy the 2 outdoor tennis courts, fitness center and sauna plus access to bike rentals. Business travelers can take advantage of conference space and a business center. Added amenities include a kids' swimming pool, laundry facilities, and ski storage. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking.

With a stay at this 5-star Taupo hotel, you'll be 4.4 km (2.7 mi) from Taupo Bungy and 4.6 km (2.9 mi) from Golf Club Taupo.

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (Relaxation)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Lake Taupo ratings based on 363 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Lake Taupo

Everyone (279) Couples (58) Business (1) Family (25)
3 out of 5
Last night we were woken about five times by noisy guests with children in the swimming pool and standing out in the causeway discussing the cold snap. From 945pm right up until 1215am. Contacted concierge at 10 who right away came and asked the swimmers to leave the pool as it was after ten. But unfortunately our night kept getting disturbed by loud and unthoughtful guests.

Posted by , from Auckland on 9 Jul. 2020

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4 out of 5
Great hotel, great location, staff were great despite being absolutely run off their feet!

Posted by , from Tauranga on 6 Jul. 2020

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3 out of 5

Posted by on 20 Mar. 2020

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4 out of 5
I thought the food quality let the whole facility down, other than that, we had a wonderful stay.

Posted by on 16 Mar. 2020

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5 out of 5

Posted by on 6 Mar. 2020

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5 out of 5
Room upgrade was great, very friendly staff, good location

Posted by on 26 Feb. 2020

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4 out of 5
I didn't like the very misleading booking done by wotif on this property. I booked and paid for a junior suite and was booked a std room along with other incorrect behaviour by wotif. Clear breach of fair trading laws and I will be making a formal complaint to the commerce commission regarding the law breaking by wotif!!!!!

Posted by on 6 Feb. 2020

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2 out of 5

Posted by on 31 Jan. 2020

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4 out of 5

Posted by on 17 Jan. 2020

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5 out of 5
Everything was great. Friendly, helpful staff, clean and tidy room. All round great service.

Posted by on 12 Jan. 2020

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About the Hilton Lake Taupo

Location 80-100 Napier Road, Taupo, 3330

Property Features

Hilton Lake Taupo offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available. This 5-star Taupo hotel is smoke free.

  • 113 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1889
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Taupo (TUO) (7.5 km / 4.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Taupo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Kitchenware
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Bistro Lago - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 38 per person (approximately)
  • Fee for in-room wired Internet: NZD 9.95 per day (rates may vary)
  • Self parking fee: NZD 15 per night
  • Valet parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Taupo Lake
  • Hilton Lake Taupo
  • Hilton Lake Taupo Hotel Taupo
  • Hilton Lake Taupo Hotel
  • Terraces Hotel Taupo
  • Terraces Hotel Taupo
  • Hilton Lake Taupo Hotel
  • Hilton Lake Taupo Taupo
  • Hilton Lake Taupo Hotel Taupo

Awards & Affiliations

  • Qualmark

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.