See all properties
Save

Hilton Lake Taupo

5.0 star property
Luxury hotel with fitness centre and outdoor tennis courts

Photo gallery for Hilton Lake Taupo

Guests can enjoy balconies with outdoor space at this hotel, surrounded by beautifully landscaped gardens and a well-maintained lawn.
Welcome to our reception area, where friendly staff are available to assist with your stay. Bicycles are available for guests to use.
Relax in a spacious room with a large bed, scenic views, and a flat-screen TV.
Relax by the pool with a lounge chair and table under a shaded area.
Enjoy a spacious living area with a sofa and dining table, a well-equipped kitchen, and a balcony with a view of the surrounding landscape.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
The current price is NZ$242
includes taxes & fees
22 July - 23 July

Explore the area

Map
80-100 Napier Road, Taupo, 3330
  • Taupō Hot Springs
    ‪2 min walk‬
  • Wairakei Geothermal Power Station
    ‪16 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupō Airport (TUO)
    ‪8 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 142 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed OR 4 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Room, 1 King Bed (Plus) | View from room

Room, 1 King Bed (Plus)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
  • 49 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Egyptian cotton bed sheets
Shower/bath combination
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
Separate bedroom
Blackout curtains
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

7.0 out of 10
Good
(6 reviews)

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
HDTV
Blackout curtains
Egyptian cotton bed sheets
  • 283 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Plus)

Twin Room (Plus)

Twin Room (Plus)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior King Suite

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Junior King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Presidential Suite

  • Sleeps 6
  • 3 King Beds

View all photos for Plus King Guest Room

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Plus King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Three Bedroom Apartment

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Plus Twin Guest Room

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Plus Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe King Room

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton King Guest Room

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Hilton King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hilton Twin Guest Room

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

Hilton Twin Guest Room

  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom King Apartment

Egyptian cotton sheets, in-room safe, blackout curtains, soundproofing

One Bedroom King Apartment

  • Sleeps 2
  • 1 King Bed

About the area

Taupō

A luxury stay in Taupō awaits you at Hilton Lake Taupo. Within a 5-minute stroll you'll find Taupō Hot Springs and Waipahihi Botanical Gardens within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Bistro Lago, is open for breakfast, lunch and dinner. Enjoy the 2 outdoor tennis courts, gym and sauna plus access to bike hire. Added amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 5-property class Hilltop hotel, you'll be 1.4 km (0.9 mi) from Wairakei Geothermal Power Station and 2.6 km (1.6 mi) from Maori Carvings.

What's nearby

  • Taupō Hot Springs - 2 min walk - 0.2 km
  • Waipahihi Botanical Gardens - 10 min walk - 0.9 km
  • Wairakei Geothermal Power Station - 16 min walk - 1.4 km
  • Spa Thermal Park - 5 min drive - 4.0 km
  • A.C. Baths - 5 min drive - 4.3 km

Getting around

  • Taupō Airport (TUO) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Two Mile Bay Sailing Club - ‬3 min drive
  • ‪Malabar Beyond India - ‬5 min drive
  • ‪Embra - ‬5 min drive
  • ‪Mole & Chicken Restaurant, Cafe & Bar - ‬2 min drive

About this property

Hilton Lake Taupo

Luxury hotel with fitness centre and outdoor tennis courts
Hilton Lake Taupo offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Taupō hotel.

  • 113 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Built in 1889
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish, Vietnamese

Similar properties

Relax on the balcony with a clear view of the sea and distant shoreline, perfect for unwinding in a peaceful setting.

Millennium Resort Manuels

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$200
includes taxes & fees
3 Aug - 4 Aug
Millennium Resort Manuels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Secured, covered parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro Lago

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1889
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 39 per person
  • Covered self-parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Frequently asked questions

What is the cancellation policy at Hilton Lake Taupo?

Hilton Lake Taupo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Lake Taupo?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at Hilton Lake Taupo on 22 Jul 2025 start from NZ$242.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Lake Taupo?

Yep, Hilton Lake Taupo has a secured covered self car park for NZD 30 per night.

Is there a spa on site at Hilton Lake Taupo?

No, there is no spa at this property. Taupō Hot Springs is a short 1-minute walk away.

Does Hilton Lake Taupo have a pool?

Take your pick from a heated pool, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hilton Lake Taupo have a waterslide?

No, there is no waterslide at Hilton Lake Taupo, but Taupō Hot Springs is a short 1-minute walk away.

What luxury perks are available at Hilton Lake Taupo?

Hilton Lake Taupo features a heated pool, an outdoor pool and a steam room.

Is Hilton Lake Taupo family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Lake Taupo is a hit with families.

Does Hilton Lake Taupo serve breakfast?

Yep, full brekkie is on offer weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Lake Taupo?

No, Hilton Lake Taupo does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Lake Taupo?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Lake Taupo?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Lake Taupo?

No, only service animals are allowed.

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KATHRYN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful Housekeeping

The housekeeping staff text daily to make sure you were happy with everything and if you needed anything extra. They did a wonderful job of keeping our apartment clean during our 3 night stay. The only negative was the wear and tear in the carpets, we felt they needed to be replaced in some areas.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and courteous. Great location just off SH1 bypass. Excellent facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kristy

Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda, Whangarei

Stayed 1 night in Mar 2025

4/10 Poor

Emily

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We booked a lake facing superior room, with a balcony. We had a ground room and the view was covered by the hotel bushes and trees, we couldnt see the lake. The door had the rubber guard half peeled off the outside door, there was animal urine on our balcony. We found a necklace in the bathroom, there was black mold in the bathroom shower and the ceiling paint was peeling. Superficial things like scuff marks on the walls and chunks of plaster from the walls. HOWEVER, The duty manager was great and very understanding, she listened to my concerns and i NEVER complain. She had the cleaning crew come within 15 mins, they fixed the issued inside the room, they didnt have cleaning equipment for the urine outside so that was left as it was. The duty manager advised me she couldnt refund as i booked 3rd party but made accommodations where she could which i definitely appreciated. Whilst this was not a pleasant stay i appreciate the duty managers efforts to try to turn it around for us given we stayed 1 night.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Car parking is a lottery - it is worth paying extra for undercover if you can't get it
Stayed 2 nights in Mar 2025

10/10 Excellent

Pally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. They upgraded us for free as well.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Stayed 1 night in Mar 2025

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service
Hotel is not located close to the water; picture of hotel does not match reality; room nice, spacious but bathroom moldy. Was supposed to have pool view; room located far from pool. Not enough chairs for guests around the pool. Bus tour group shows up (50) there maybe 15 chairs around pool. Like: staff was friendly and attentive, breakfast was nice and staff great
Stayed 2 nights in Mar 2025

10/10 Excellent

anne

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice property- on a hill in quiet area of Taupō. Beds were very comfortable. Room has nice terrace and table-pool and sauna area were nice.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were upgraded to a junior suite, but the room decor significantly lacked character. Lots of empty-waisted space made the room seem bare and uncared. Facilities and the rest of the hotel looked very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit, great location. Well prepared for IM NZ 70.3 Thank you for your hospitality
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Good location. Upgraded our room on arrival which was a pleasant surprise.
Stayed 1 night in Mar 2025

8/10 Good

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size is good,pool is nice,breakfast not bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Info option on TV did not work, so hotel missed out on room orders. Checkout staff could be a bit friendlier.
Stayed 2 nights in Feb 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities
Overall a lovely place to stay but not without some issues. We booked a junior suite which was very spacious but had a small bathroom which was a bit disappointing compared to the size of the other spaces. There is a great text service which goes straight to reception and they get back immediately and answered our questions or brought us what we needed. Fridge is a good size and both kettle and coffee machine with tea, coffee, hot chocolate, sugar and fresh milk sachets in fridge. Sadly our TV did not work properly and we could not access the guest info but reception sent through the room service menu to our room instead. Breakfast is good and has lots of choice, plus you could also order off a menu. The wait is quite long for this service but delicious once it arrived. We stayed for 3 nights and every morning at 9.59am we were reminded that breakfast was finishing and we all felt they were trying to rush us out even though they only brought our ordered food at 9.50am one morning having waited 25 mins. They ran out of English Breakfast tea in the restaurant and the next morning said they still did not have any as the delivery was later that day, poor planning. The pool and spa pool are wonderful. Excellent for both adults and children. Very well kept and clean, lots of staff around tending to the garden and all very friendly. Room service was excellent but sadly the restaurant was not. Very long wait and overall food looks good but was quite bland. Nice hotel but not 5 star!
Stayed 3 nights in Feb 2025

8/10 Good

Rahman

Liked: Cleanliness, property conditions & facilities, room comfort

Great View

Nice one bedroom apartment, really big, great view and well equipped. Nice pool
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Travelled with group
Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed at this Hilton several times as our go to in Taupo and this experience was disappointing. Whomever is managing the property is letting it down we think. Check in not till 4pm, still servicing our room at 6.45pm the following night, we had had a long day and just wanted to relax, overcharged for parking initially, decor in rooms is tired and needs updating. For the price this hotel charges it needs to invest in the experience. Still has comfortable beds which is a plus. We will be trying somewhere else next time.
Stayed 2 nights in Feb 2025

2/10 Terrible

james

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was great location as well wine selection rooms a good size as was the bathrooms comfy bed staff were great we enjoyed our stay very much
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartments with a lovely view!
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a nice stay at the hotel. We did however have to wait for nearly an hour after check in time for our room to be available.
Stayed 2 nights in Jan 2025