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Taupo •1 room

Taupo • 1 room

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4.3 out of 5

Very good!

See all 333 Wotif Reviews

"A very nice hotel but many small irritations. Very noisy with people partying by the pool until after 1am. A long cold walk to the car park. Staff at ... " More

By a verified traveller on Thu 10 Sep 2020

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Hotel Description

A luxury stay in Taupo awaits you at Hilton Lake Taupo. Within a 5-minute stroll you'll find Taupo Hot Springs and Waipahihi Botanical Gardens within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with cable channels are featured in all 113 soundproofed rooms, and you can enjoy free WiFi, MP3 docks, and safes. Egyptian cotton sheets invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. 24-hour room service, hair dryers, and irons/ironing boards are also available.

The restaurant, Bistro Lago, is open for breakfast, lunch, and dinner. Enjoy the 2 outdoor tennis courts, fitness center and sauna plus access to bike rentals. Business travelers can take advantage of conference space and a business center. Added amenities include a kids' swimming pool, laundry facilities, and ski storage. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of valet parking.

With a stay at this 5-star Taupo hotel, you'll be 4.4 km (2.7 mi) from Taupo Bungy and 4.6 km (2.9 mi) from Golf Club Taupo.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

NZ$179* Per night/room 12 Oct. - 13 Oct.

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (10)

Hilton Lake Taupo ratings based on 333 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Lake Taupo

4 out of 5

Posted by a verified traveller on 17 Sep. 2020

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2 out of 5

For a Hilton property, it was very average. Check in was terrible, long lines of people and only one person on the desk who didn't know how to process a credit card transaction. After a swim in the hot pool, we were dressing in our room when a person from housekeeping barged in without knocking. When I complained about that, the response was that they would speak to housekeeping. I don't think that was good enough. The menu for the restaurant was exactly what we would have had at any pub anywhere and certainly not the sort of cuisine you wold expect from a Hilton. I would not go back there and would definitely not recommend it as a place to stay.

Posted by Lyn, from Wellington New Zealnad on 13 Sep. 2020

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3 out of 5

A very nice hotel but many small irritations. Very noisy with people partying by the pool until after 1am. A long cold walk to the car park. Staff at breakfast forgot about us completely. Having to sleep on a horrible sofa bed despite booking a suite, and no extra blankets so had to put clothes on. A good spot but many small and annoyances.

Posted by JillL, from Auckland on 10 Sep. 2020

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5 out of 5

This hotel was very comfortable with great amenities (swimming pool and restaurants to name a couple). I would recommend.

Posted by AndrewW, from Auckland on 4 Sep. 2020

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5 out of 5

Posted by a verified traveller on 2 Sep. 2020

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5 out of 5

Nicely appointed rooms, very peaceful and relaxing

Posted by Sally, from Hamilton on 30 Aug. 2020

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5 out of 5

Posted by a verified traveller on 13 Aug. 2020

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4 out of 5

Posted by a verified traveller on 9 Aug. 2020

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5 out of 5

Posted by a verified traveller on 28 Jul. 2020

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5 out of 5

We have had a fabulous stay, sad the undercover parking was closed so had to walk through a pothole car park In the rain. Shame as only fault.

Posted by Murray, from Northland on 21 Jul. 2020

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About the Hilton Lake Taupo

Location 80-100 Napier Road, Taupo, 3330

Property Features

Hilton Lake Taupo offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available. This 5-star Taupo hotel is smoke free.

113 guestrooms or units
4 levels
2 buildings
Built in 1889
Dining venue
Bar or lounge
Ski equipment storage
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Family property
Outdoor pool
Children's pool
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 2
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

Airport: Taupo (TUO) (7.5 km / 4.6 mi)
Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Taupo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

MP3 dock
In-room dining (24 hours)
HD television
Cable channels
Premium channels
Kitchenware
Egyptian cotton linens
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Bistro Lago - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for NZD 60.0 per night.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Service animals are allowed
Service animals are exempt from fees/restrictions
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: NZD 38 per person (approximately)
Fee for in-room wired Internet: NZD 9.95 per day (rates may vary)
Self parking fee: NZD 15 per night
Valet parking fee: NZD 35 per night
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Awards & Affiliations

Qualmark

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.