4.7 out of 5

"Excellent all around service and location. Friendly Staff " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Taupo awaits you at Hilton Lake Taupo. Within a 5-minute stroll you'll find Taupo Hot Springs and Waipahihi Botanical Gardens within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 113 soundproofed rooms feature free WiFi, MP3 docks and safes. Egyptian cotton sheets invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, 24-hour room service, hairdryers and irons/ironing boards are available.

The restaurant, Bistro Lago, is open for breakfast, lunch and dinner. Enjoy the 2 outdoor tennis courts, fitness centre and sauna plus access to bike rentals. Other amenities include a kids' swimming pool and ski storage. Full breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking.

With a stay at this 5-star Taupo hotel, you'll be 4.4 km (2.7 mi) from Taupo Bungy and 4.6 km (2.9 mi) from Golf Club Taupo.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$152 per night

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (Relaxation)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Lake Taupo ratings based on 992 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Lake Taupo

Everyone (422) Couples (422) Business (1) Family (145)
5 out of 5
Friendliness and attentiveness of staff, personal touch’s and attention to detail from staff. Amenities are fantastic rooms are perfectly proportioned with comfortable furniture and bedding.

Posted by on 15 Jun. 2019

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4 out of 5

Posted by on 11 Jun. 2019

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5 out of 5
The location is excellent and the hotel restaurant is among the best that we have experienced

Posted by on 8 Jun. 2019

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4 out of 5
Loved the hot thermal pool and spa before going to bed. Nice bar meal in front of fire was very pleasant also.

Posted by on 7 Jun. 2019

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3 out of 5
The pool area was beautiful I think for the Hilton their rooms could have been nicer stayed in better, not sure if I would go again. Service could have been better didn't appreciate a letter we received from them via your site.

Posted by on 5 Jun. 2019

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2 out of 5
Room advertised as ‘lake view’, paid more for this room because of this. Ended up being ground floor and was 80% carpark and 20% lake view.

Posted by on 21 May 2019

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4 out of 5
Great room with underfloor heating in the ensuite. Two basins in the the large en-suite. Room much larger than usual.

Posted by on 16 May 2019

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5 out of 5
Location and having restaurant and bar facilities.

Posted by on 11 May 2019

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4 out of 5

Posted by on 9 May 2019

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1 out of 5
We arrived to find at Easter the Hotel booked out-understandable. However we had to pay $335 for a very tiny, sub-standard pokey room that clearly was last on the list. We woldnt have even paid $200 for this room. I complained and they refused to reduce the room charge because I booked with another provider- WOTIF! The Hilton took no responsibility and would only wipe the $15 car park (that was never mentioned anyway) Unprofessional and unacceptable.

Posted by on 22 Apr. 2019

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About the Hilton Lake Taupo

Location 80-100 Napier Road, Taupo, 3330

Property Features

Hilton Lake Taupo offers its guests an outdoor pool, a kid's pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A fitness centre, a terrace, and ski equipment storage are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available. This 5-star Taupo hotel is smoke free.

  • 113 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1889
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Taupo (TUO) (7.5 km / 4.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Lake Taupo offers 113 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer. This Taupo hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Kitchenware
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Bistro Lago – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 38 per person (approximately)
  • Fee for in-room wired Internet: NZD 9.95 per day (rates may vary)
  • Self-parking fee: NZD 15 per night
  • Valet parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Lake Taupo Hotel
  • Hilton Lake Taupo
  • Terraces Hotel Taupo
  • Hilton Lake Taupo Hotel Taupo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®