For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A family-friendly stay in the heart of Taupo awaits you at Voyager Apartments Taupo. You'll be 0.2 km (0.1 mi) from Lake Taupo and 3.2 km (2 mi) from Taupo Hot Springs. Highlights at this ski aparthotel include an outdoor swimming pool, and in-room kitchens and private spa tubs.
Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with a washer/dryer, free WiFi, and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, a jetted tub, and free toiletries. A dining area, a sitting area, and a DVD player are also available.
Enjoy the spa tub and kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily. There's also the convenience of an airport shuttle.
With a stay at this 4-star Taupo aparthotel, you'll be 7.8 km (4.9 mi) from Huka Falls.
Voyager Apartments Taupo ratings based on 100 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Voyager Apartments Taupo
Everyone (52)Couples (18)Family (28)
5 out of 5
Apartment had everything we needed, two bathrooms was an absolute bonus and easy access to everything in and out of town.
Posted by Nicky, from Coromandel on 20 Sep. 2020
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Comment from Hotel Management
14 Oct. 2020
by Cherri
Thank you for taking the time to review your stay. We are thrilled you had everything you needed and we look forward to welcoming you back sometime.
5 out of 5
These apartments are a great size for families. Washing facilities in the unit and great kitchen facilities.
Posted by Nicola, from Hamilton on 9 Aug. 2020
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Comment from Hotel Management
9 Aug. 2020
by Host
Hi Nicola, thanks so much for your feedback. We are so pleased you enjoyed your stay.
5 out of 5
I liked that this property could hold a family. It had everything a small appartments have. Only fault I could say is the lighting in the bathroom was a little dim. But it’s not a major I would defnatly stay here again was a really goo
Posted by Joel, from Tauranga on 23 Jul. 2020
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Comment from Hotel Management
23 Jul. 2020
by Host
Hi Joel, thanks so much for your feedback. We’ll look at putting in brighter light bulbs in the bathroom. We are so pleased you enjoyed your stay.
4 out of 5
We liked the spa bath and the bed was very comfortable
Posted by a verified traveller on 4 Mar. 2020
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2 out of 5
isappointed as booking didn't include iforamtion re disability issues so didn't provide disability unit or parking directly outside unit (asked for).
Offered next door alternative motel accomodation but not in same league.
Spacious and with what needed but cobwebs on bedroom ceiling, washing machine took forever but didn't clean clother adequately, couldn't get DVD player to work although followed instructions.Couldn't open patio doors. Chose property as had pool but this was out of commission for both days there. Somewhat disappointing overall experience.
Posted by Daisy on 25 Jan. 2020
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Comment from Hotel Management
26 Jan. 2020
by Cherri - Manager
Hello Daisy - thank you for taking the time to provide your feedback regarding your recent stay with us. Issues regarding housekeeping have been noted and dealt with and I thank you for bringing this to our attention. As you have noted there was no request on your reservation for mobility access hence our inability to provide this for you due to the fact that we were fully booked for the duration of your stay. The washing machines do take a little longer than top loading machines but are provided for your convenience as is the DVD player and had we been aware of your problems with these appliances we would have been happy to assist. Finally - the closure of the pool over the days you were in house was totally unavoidable and out of our control due to a child having an accident which facilitated the pool having to be treated thoroughly and completely back-washed. We do apologise for this inconvenience. Please know that we appreciate your feedback as it gives us a platform whereby we can improve and amend our services.
4 out of 5
Posted by a verified traveller on 18 Jul. 2019
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4 out of 5
Washer/dryer is useless. To slow.
Heat pumps in lounge took awhile to heat up the area. Master bedroom heat pump was useless. Would not heat up.
Posted by a verified traveller on 8 Jun. 2019
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Comment from Hotel Management
10 Jul. 2019
by Cherri - GM
Thank you for your feedback. We are aware the washing machine/ dryer takes longer than a normal domestic machine however they are designed for smaller loads as a convenience. The heat pumps do work well as long as they are kept under 25 degrees as per the manufacturers guidelines but we have checked them all in light of your review. Thank you.
3 out of 5
Posted by a verified traveller on 5 May 2019
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Comment from Hotel Management
5 May 2019
by Cherri - Manager
Thank you for taking the time to give us your feedback.
4 out of 5
All good except for the smell as you approach bedroom from the stairs. Like a dirty sweaty body smell. Could be due to room not being aired out? Other than that the room appeared cleaned and everything we needed was there. Very friendly lady at reception 😊
Posted by a verified traveller on 29 Apr. 2019
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Comment from Hotel Management
5 May 2019
by Cherri - Manager
Thank you for taking the time to give us your feedback. We have investigated further the smell you mentioned and discovered it's source which we have now remedied. Thank you for letting us know this.
5 out of 5
Fabulous self-contained and spacious living facility rather than a "hotel/motel" type of accommodation - could do washing, cook, etc and a great location
Posted by a verified traveller on 28 Apr. 2019
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Comment from Hotel Management
5 May 2019
by Cherri - Manager
Thank you for your kind words and taking the time to give us your feedback. We are thrilled you enjoyed your stay and look forward to meeting you again in the future.
Voyager Apartments Taupo offers its guests an outdoor pool, a spa tub, and a children's pool. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Voyager Apartments Taupo. This 4-star Taupo aparthotel is smoke free.
16 guestrooms or units
2 levels
2 buildings
Built in 2001
Childcare (surcharge)
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Grocery service (free)
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Number of living rooms
Free WiFi
Soundproofed rooms
Kitchen
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Separate dining area
Washer/dryer
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Transport
Property shuttles: Airport shuttle
Room Amenities
Voyager Apartments Taupo offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature private spa tubs and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and DVD players. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Taupo aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private hot tub
In-room kitchen
Washer and dryer
Dining room
Sitting area
Jetted tub
Flat-screen television
Satellite channels
Premium channels
DVD player
Refrigerator
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Separate shower and tub
Cribs (surcharge)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Air conditioning
Unique furnishings
Unique decor
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy continental breakfast daily.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 6:00 PM
Special check-in instructions:
The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:30 AM - 6:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 39.0 per night.
Cribs (infant beds) are available for NZD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No lifts
Debit cards
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 39.0 per night
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quest Apartments Taupo
Quest Serviced Apartments Taupo
Quest Taupo
Quest Taupo Serviced
Quest Taupo Serviced Apartments
Serviced Apartments Taupo
Taupo Quest
Voyager Apartments Taupo Apartment
Voyager Apartments Apartment
Voyager Apartments Taupo
Voyager Apartments
Quest Taupo Hotel Taupo
Quest Hotel Taupo
Voyager Apartments Taupo Taupo
Voyager Apartments Taupo Aparthotel
Voyager Apartments Taupo Aparthotel Taupo
Awards & Affiliations
Green / Sustainable Property This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 stars.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
