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3.9 out of 5

"Great location and price. However each unit is individually owned. So this unit was very tired and needed new carpet, furniture and bed plus a good p ... " More

By a verified traveller on Sat 20 Nov 2021

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Hotel Description

At Twin Peaks Lakeside Inn you'll be within just a 5-minute stroll of Lake Taupo and within 20 minutes of Taupo Marina and Boat Ramp. Highlights at this motel include a restaurant and in-room free WiFi.

All 35 rooms feature flat-screen TVs with cable channels, and you can enjoy free newspapers, hair dryers, and irons/ironing boards.

The motel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and laundry facilities.

With a stay at this 3.5-star Taupo motel, you'll be 2.5 km (1.6 mi) from Taupo Bungy and 3.1 km (1.9 mi) from Taupo Hot Springs.

Ground Floor Double Studio with Double Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$103* Per night/room 2 Dec. - 3 Dec.

Room Lake View Studio - King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room Upstairs 2 Bedroom Unit

Bed Count 1 King Bed Maximum Occupancy 5 Max

Ground Floor Double Studio with Accessibility

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room Ground Floor 1 Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Upstairs Twin Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Peaks Lakeside Inn ratings based on 310 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Twin Peaks Lakeside Inn

Everyone (194) Couples (63) Business (1) Family (57)
4 out of 5
Great location and price. However each unit is individually owned. So this unit was very tired and needed new carpet, furniture and bed plus a good paint in the bathroom.

Posted by , from New Plymouth on 20 Nov. 2021

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Comment from Hotel Management

21 Nov. 2021 by RJ

Thank you for your positive and kind comments. We look forward to welcoming you in the near future.

4 out of 5
Love the view and location. Staff always pleasant and helpful.

Posted by on 13 Nov. 2021

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Comment from Hotel Management

13 Nov. 2021 by RJ

Thank You for your poistive feedback.

5 out of 5
Lakefront

Posted by on 29 Oct. 2021

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Comment from Hotel Management

29 Oct. 2021 by RJ

Thank You for the positive feedback. We hope to welcome you back again. Warm Regards

2 out of 5
Good location. Rooms not cleaned daily like advertised on wotif. Tea/coffee/toiletries not replenished No staff at reception when checking out Tried phoning 10 times over a 4 hour period phone line always engaged

Posted by on 1 Oct. 2021

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Comment from Hotel Management

1 Oct. 2021 by RJ

Dear Nikki, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. Can I please request you to give us your booking reference number in order for us to investigate further as to why the incident occured and to ensure it does not happen again. Look forward to herang from you. We hope to welcome you back on another occasion. Best Regard's Motel Manager

5 out of 5
Lake view great staff

Posted by on 22 Aug. 2021

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3 out of 5
Location was great, but the unit itself, was very dated and tired. Bathroom was mouldy n very little lightning in it. What lights were there, half the bulbs didnt work. Shower was slippery n dangerous to get in and out of due to the height of it. No ventilation in shower and window latch was broken. Free parking was so squeezed in that you could hardly get out of your car when you stopped. Over priced for what it offered. Probably wouldnt stay there again.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by RJ

Dear Valued Guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. We hope to welcome you back on another occasion. Best Regard's Motel Manager

4 out of 5
Friendly and helpful

Posted by on 13 Jul. 2021

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Comment from Hotel Management

14 Jul. 2021 by RJ

Thank You for the positive feedback.

5 out of 5
Clean, modern and good quality beds. Excellent heat pump and room was spacious and clean

Posted by on 12 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by RJ

Thank You for your positive feedback

4 out of 5
Very accommodating staff had 1 little issue staff member immediately sorted it

Posted by on 19 Jun. 2021

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Comment from Hotel Management

19 Jun. 2021 by RJ

Thank You for the posiive review. Aprecaite it

2 out of 5
Maybe we should have asked for a 'smoke-free' room!

Posted by on 12 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by RJ

Dear Valued Guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. We hope to welcome you back on another occasion. Best Regard's Rajath Medappa Cheranda (RJ) Motel Manager

About the Twin Peaks Lakeside Inn

Location 76-80 Lake Terrace, Taupo, 3330

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Twin Peaks Lakeside Inn also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 3.5-star Taupo motel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 2 levels
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Twin Peaks Lakeside Inn offers 35 air-conditioned accommodations with complimentary newspapers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Taupo motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

Jolly Good Fellows - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:30 AM - 9 PM
  • Sunday - Sunday: 8 AM - 8 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:30 AM - 9 PM
  • Sunday - Sunday: 8 AM - 8 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Twin Peaks Lakeside
  • Twin Peaks Lakeside Inn
  • Twin Peaks Lakeside Inn Taupo
  • Twin Peaks Lakeside Taupo

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.