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4.0 out of 5

"Friendly obliging staff but first impression of reception and unit was tired and in need of TLC. Prime position but no privacy from pedestrians and ve ... " More

By a verified traveller on Sat 08 May 2021

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Hotel Description

At Twin Peaks Lakeside Inn you'll be within just a 5-minute stroll of Lake Taupo and within 20 minutes of Taupo Marina and Boat Ramp. Highlights at this motel include a restaurant and in-room free WiFi.

All 35 rooms feature flat-screen TVs with cable channels, and you can enjoy free newspapers, hair dryers, and irons/ironing boards.

The motel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and laundry facilities.

With a stay at this 3.5-star Taupo motel, you'll be 2.5 km (1.6 mi) from Taupo Bungy and 3.1 km (1.9 mi) from Taupo Hot Springs.

Room Ground Floor Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$127* Per night/room 16 May - 17 May

Ground Floor Double Studio with Double Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room Lake View Studio - King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room Upstairs 2 Bedroom Unit

Bed Count 1 King Bed Maximum Occupancy 5 Max

Ground Floor Double Studio with Accessibility

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room Ground Floor 1 Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Peaks Lakeside Inn ratings based on 346 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Twin Peaks Lakeside Inn

Everyone (203) Couples (70) Business (1) Family (77)
3 out of 5
Friendly obliging staff but first impression of reception and unit was tired and in need of TLC. Prime position but no privacy from pedestrians and vehicle traffic. Comfortable bed but wouldn’t go again. Needs owners who are “Hosts”.

Posted by on 8 May 2021

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Comment from Hotel Management

8 May 2021 by RJ

Dear Valued Guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. We hope to welcome you back on another occasion. Best Regard's Rajath Medappa Cheranda (RJ) Motel Manager

3 out of 5
Unit had a funky odour and neede a refresh, peeling paint, rusty light fittings etc

Posted by on 1 May 2021

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Comment from Hotel Management

2 May 2021 by RJ

Dear Valued Guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. We hope to welcome you back on another occasion. Best Regard's Rajath Medappa Cheranda (RJ) Motel Manager

4 out of 5
There was no double bed in the bedroom as advertised. Nice and clean unit though.

Posted by on 30 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by RJ

Dear Valued Guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. We hope to welcome you back on another occasion. Best Regard's Rajath Medappa Cheranda (RJ) Motel Manager

5 out of 5
all good

Posted by on 28 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by RJ

Thank You for your positive feedback. We look forward to welcoming you back soon. Warm Regard's RJ

5 out of 5
The unit was nice & quiet. Needs a bit of upgrading though.

Posted by on 1 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by RJ

Thank you for your positive feedback.

3 out of 5
It was ok, good location but tired & needs some updating

Posted by on 1 Mar. 2021

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Comment from Hotel Management

1 Mar. 2021 by RJ

Dear valued guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with our management team to assist in improving our offerings and service delivery at the hotel. We hope to welcome you back on another occasion. Best Regard's RJ Motel Manager

1 out of 5
Hotel Staff were friendly, had booked a lake view room, and got ground floor, Wotif charged us for lake view room and they paid hotel for ground floor room. The manager was surprised by this. The manager also provided me with the invoice of less then what i have have been charged from Wotif. Not a good experience.

Posted by on 8 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by RJ

Kia Ora Expedia/ Wotif team, Please note this feedback by the guest is for your booking system service and the inconvenience you have caused to the guest. This feedback is not related to the motel or its services as they were happy with our service. Thank You

3 out of 5
The loud conversations and arguments from the kitchen attached to the restaurant later at night and early in the morning disturbed the stay.

Posted by on 31 Jan. 2021

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Comment from Hotel Management

31 Jan. 2021 by RJ

Dear valued guest, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with our management team to assist in improving our offerings and service delivery at the hotel. We hope to welcome you back on another occasion. Best Regard's RJ Motel Manager

3 out of 5
Good location. Room was okay but bathrooms could do with an upgrade. Didnt get room featured in photo on Wotif. Large spacious room. Carpet needed some repair.

Posted by , from Auckland on 4 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by RJ

Dear Paul, Thank you for taking the time to write about your recent experience with us. Please allow me to extend to you my sincerest apologies for the shortfalls you had experienced throughout your most recent visit. For you to have chosen Twin peaks Lakeside Inn, Taupo as your preferred location and for the experience to have been underwhelming is truly disappointing. Please be assured I have since addressed your feedback with management team. We hope to welcome you back on another occasion. Best Regard's Rajath Medappa Cheranda (RJ) Motel Manager

3 out of 5
Good location Handy to Taupo Property tired needs upgrade

Posted by on 30 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by RJ

Thank You for your feedback.

About the Twin Peaks Lakeside Inn

Location 76-80 Lake Terrace, Taupo, 3330

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Twin Peaks Lakeside Inn also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 3.5-star Taupo motel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Taupo (TUO) (6.8 km / 4.2 mi)

Room Amenities

Twin Peaks Lakeside Inn offers 35 air-conditioned accommodations with complimentary newspapers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Taupo motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

Jolly Good Fellows - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:30 AM - 9 PM
  • Sunday - Sunday: 8 AM - 8 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:30 AM - 9 PM
  • Sunday - Sunday: 8 AM - 8 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Twin Peaks Lakeside
  • Twin Peaks Lakeside Inn
  • Twin Peaks Lakeside Inn Taupo
  • Twin Peaks Lakeside Taupo

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.