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4.5 out of 5

"Receptionist didnt seem very friendly on arrival. Room had a few power points not working. Bunk beds were hard as rock. Room had a funky weird smell, ... " More

By a verified traveller on Fri 08 Mar 2024

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Hotel Description

A luxury stay in Taupo awaits you at Taupo DeBretts Spa Resort. Within steps you'll find Taupo Hot Springs and Waipahihi Botanical Gardens within a 15-minute stroll. Highlights at this family-friendly holiday park include 2 outdoor swimming pools, a full-service spa, and a water park.

You can enjoy free WiFi and TVs, featured in all 42 individually decorated accommodations.

A relaxing day at Living Waters Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The café, Savour Cafe, serves Modern European cuisine and is open for breakfast and brunch. Enjoy the kids' swimming pool, waterslide, and pool loungers as well as access to a playground. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Hilltop holiday park include Wairakei Geothermal Power Station and Maori Carvings.

Basic Cabin, Shared Bathroom (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$85* Per night/room 7 Apr. - 8 Apr.

Chalet, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Lodge

Bed Count 1 King Bed Maximum Occupancy 5 Max

Basic Cabin, Shared Bathroom

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 3 Max

Deluxe Cabin, Shared Bathroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Taupo DeBretts Spa Resort ratings based on 465 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Taupo DeBretts Spa Resort

Everyone (144) Couples (87) Family (218)
3 out of 5
Receptionist didnt seem very friendly on arrival. Room had a few power points not working. Bunk beds were hard as rock. Room had a funky weird smell, pull out sofa bed matress had stains. Not worth money.

Posted by on 8 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Debretts

Hi Colleen. Thank you for your feedback.

2 out of 5
Our room hadn’t been cleaned properly with half eaten lunch that we could only assume was left by the cleaner sitting on our couch, there was also a used towel and bandaid in our shower. The staff were helpful enough to upgrade us for the troubles however still a bit disappointing.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Debretts

Hi Michael. The cleaners do not take lunch until after their shift. It appears that your unit had somehow been missed. We are truly sorry for this mistake, but are pleased that you were upgraded to a better unit. Thank you for your feedback.

4 out of 5
Unit had lots of beds, wasnt the cleanest ever tho

Posted by on 1 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Debretts

Hi Janine. Thank you for your helpful feedback.

4 out of 5
Cleanliness is fantastic, the staff were so so so good! Some parts are dated but they are clearly working on it. Would definitely stay again!

Posted by on 7 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Debretts

Hi Michael. Thank you for the great feedback.

5 out of 5
The villa was large and clean with a big balcony which received the afternoon sun. The view was spectacular. Loved it.

Posted by on 5 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Debretts

Hi Zoe. We are thrilled that you enjoyed your unit. Thank you for the fantastic feedback.

5 out of 5
Nice area, nice site, access to hotpools with reduced rates

Posted by on 26 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Debretts

Hi Shirley. Thank you for the great feedback.

4 out of 5
Close to spa

Posted by on 16 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Debretts

Hi John. We are so pleased that you like the spa. Thanks for your feedback.

5 out of 5
Had such a great time here, the 2 bedroom lodge was a great size for our family, and the kids loved the playground, pools, jumpy cushion!

Posted by on 14 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Debretts

Hi Allie. We are so pleased that your family enjoyed their stay. Thanks for the fantastic feedback.

3 out of 5
Very simple abode, not enough cutleries for usage, only 2 table spoons/forks for a family of four?? A few extra towels will also be appreciated.

Posted by on 13 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by DeBretts

Hi Anita. I hope that you reported the missing cutlery at the time, so that we could replace them. We sincerely apologize for the inconvenience. Thank you for your feedback.

5 out of 5
Proximity to hot pools. Staff not attentive at reception.

Posted by on 4 Sep. 2023

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Comment from Hotel Management

5 Sep. 2023 by DeBretts

Hi Dave. We are pleased that you enjoyed the hot pools. Customer service is important to us and we do sincerely apologize if the staff were not fully attentive upon your arrival.

About the Taupo DeBretts Spa Resort

Location 76 Napier-Taupo Road, SH 5, Taupo, 3330

Renovations + Closures

The property will be renovating from October 30 2023 to March 31 2024 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

During renovations, the holiday park will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. As a guest of Taupo DeBretts Spa Resort, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. An airport shuttle (available 24 hours) is available for a fee. A children's pool, spa services, and a terrace are also featured at the luxury Taupo DeBretts Spa Resort. Free self parking is available. This 4.5-star Taupo holiday park is smoke free.

  • 42 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Taupo DeBretts Spa Resort offers 42 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers. This Taupo holiday park provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Satellite channels
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

Savour Cafe - This café specializes in Modern European cuisine and serves breakfast and brunch. Guests can enjoy alfresco dining (weather permitting).

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests are charged a fee to access the hot springs.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: NZD 12 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 20.00 per person (roundtrip)
  • Crib (infant bed) fee: NZD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Debretts Resort
  • Debretts Spa
  • Debretts Spa Resort
  • Debretts Spa Resort Taupo
  • Debretts Spa Taupo
  • Spa Resort Taupo
  • Taupo Debretts Spa
  • Taupo Debretts Spa Resort
  • Taupo Resort Spa
  • Taupo Spa Resort
  • Taupo Debretts Hotel Taupo
  • Taupo Debretts Spa Resort Caravan Park
  • Debretts Spa Resort Caravan Park
  • Taupo Debretts Spa Caravan Park
  • Debretts Spa Caravan Park
  • Taupo Debretts Hotel Taupo
  • Taupo DeBretts Spa Resort Taupo
  • Taupo DeBretts Spa Resort Holiday Park
  • Taupo DeBretts Spa Resort Holiday Park Taupo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the holiday park before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Holiday Park property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.