"Receptionist didnt seem very friendly on arrival. Room had a few power points not working. Bunk beds were hard as rock. Room had a funky weird smell, ... " More
You can enjoy free WiFi and TVs, featured in all 42 individually decorated accommodations.
A relaxing day at Living Waters Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The café, Savour Cafe, serves Modern European cuisine and is open for breakfast and brunch. Enjoy the kids' swimming pool, waterslide, and pool loungers as well as access to a playground. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 30-minute walk of this 4.5-star Hilltop holiday park include Wairakei Geothermal Power Station and Maori Carvings.
11 Mar. 2024 by Debretts
Hi Colleen. Thank you for your feedback.
6 Feb. 2024 by Debretts
Hi Michael. The cleaners do not take lunch until after their shift. It appears that your unit had somehow been missed. We are truly sorry for this mistake, but are pleased that you were upgraded to a better unit. Thank you for your feedback.
6 Feb. 2024 by Debretts
Hi Janine. Thank you for your helpful feedback.
11 Dec. 2023 by Debretts
Hi Michael. Thank you for the great feedback.
11 Dec. 2023 by Debretts
Hi Zoe. We are thrilled that you enjoyed your unit. Thank you for the fantastic feedback.
28 Nov. 2023 by Debretts
Hi Shirley. Thank you for the great feedback.
20 Nov. 2023 by Debretts
Hi John. We are so pleased that you like the spa. Thanks for your feedback.
20 Nov. 2023 by Debretts
Hi Allie. We are so pleased that your family enjoyed their stay. Thanks for the fantastic feedback.
19 Sep. 2023 by DeBretts
Hi Anita. I hope that you reported the missing cutlery at the time, so that we could replace them. We sincerely apologize for the inconvenience. Thank you for your feedback.
5 Sep. 2023 by DeBretts
Hi Dave. We are pleased that you enjoyed the hot pools. Customer service is important to us and we do sincerely apologize if the staff were not fully attentive upon your arrival.
The property will be renovating from October 30 2023 to March 31 2024 (completion date subject to change). The following areas are affected:
During renovations, the holiday park will make every effort to minimize noise and disturbance.
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. As a guest of Taupo DeBretts Spa Resort, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. An airport shuttle (available 24 hours) is available for a fee. A children's pool, spa services, and a terrace are also featured at the luxury Taupo DeBretts Spa Resort. Free self parking is available. This 4.5-star Taupo holiday park is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Taupo DeBretts Spa Resort offers 42 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers. This Taupo holiday park provides complimentary wireless Internet access. Housekeeping is provided daily.
Savour Cafe - This café specializes in Modern European cuisine and serves breakfast and brunch. Guests can enjoy alfresco dining (weather permitting).
Room service is available.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 8:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests are charged a fee to access the hot springs.
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Holiday Park property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®