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4.3 out of 5

"The location was great. A few minutes walk from the beach and restaurants " More

By a verified traveller on Wed 13 Jan 2021

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Hotel Description

Calais Mount Resort places you steps from Mount Hot Pools and within a 30-minute stroll of Mount Maunganui. Highlights at this aparthotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a washer/dryer, a balcony or patio, and a coffee/tea maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Room service, a ceiling fan, and a hair dryer are also available. Limited housekeeping is available.

The bistro, Mount Bistro, serves regional cuisine and is open for dinner. Additionally, you'll find free WiFi in public areas and laundry facilities.

Sights within a 10-minute drive of this 4-star Mount Maunganui aparthotel include Blake Park and The Elms Mission House.

Daily Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 18 Jan. - 19 Jan.

Twin Room, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Bedroom + Conservatory

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Penthouse, 3 Bedrooms, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Daily 2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Calais Mount Resort ratings based on 862 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Calais Mount Resort

Everyone (319) Couples (317) Business (1) Family (222)
3 out of 5
The location was great. A few minutes walk from the beach and restaurants

Posted by on 13 Jan. 2021

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3 out of 5
Property in need of an update, decor dated, no air conditioning

Posted by on 9 Jan. 2021

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3 out of 5
Location perfect but the apartment itself is quite dated and cheap (duvet, cutlery, plates, fridge etc). Heated towel rail broken.

Posted by on 1 Jan. 2021

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1 out of 5
the room stuck of musty water leaks. So bad that when I got home my bag and clothes stunk. The show nozzle was broken. I asked for internet and they directed me to a hotspot in town. Wotif shows this place had "Free WiFi" - this was misleading. I would not advise you to stay here. I would sleep in my car before I had to go back. Very disappointing.

Posted by , from Christchurch on 13 Dec. 2020

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4 out of 5
Awesome location & handy to beach & town. I don’t have anything to add

Posted by on 1 Dec. 2020

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3 out of 5
very hand to mount and beach and hotpools and cafes. No trim milk! and the light from the passage through a frosted door window and skylight was annoying for sleep - they need covers.

Posted by on 1 Nov. 2020

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4 out of 5
Very good location and friendly staff. Is an excellent cost effective option!

Posted by on 20 Oct. 2020

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2 out of 5
The location was superb. It was dated overpriced and not clean.

Posted by on 15 Oct. 2020

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4 out of 5

Posted by on 7 Sep. 2020

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4 out of 5
We really enjoyed our stay and it was absolutely excellent in almost all respects. The location is awesome. Only a couple of small things let them down. The pans in the kitchen were dirty with ingrained rust and dirt and the shower was faulty falling off the wall when used. Believe me, that compared to the positive aspects , these were minor in nature.

Posted by , from New Plymouth on 23 Aug. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Calais Mount Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mount Maunganui aparthotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tauranga (TRG) (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Calais Mount Resort offers 28 accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

  • Washer and dryer
  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Mount Bistro - This bistro specializes in regional cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calais Mount Luxury
  • Calais Mount Resort Luxury Apartments
  • Calais Resort Luxury Apartments
  • Calais Mount Resort Mount Maunganui
  • Calais Mount Resort
  • Calais Mount Mount Maunganui
  • Calais Mount
  • Calais Mount Resort Aparthotel
  • Calais Mount Resort Mount Maunganui
  • Calais Mount Resort Aparthotel Mount Maunganui

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.