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Candeo Hotels Tokyo Roppongi

Property class: 4

Photo gallery for Candeo Hotels Tokyo Roppongi

Sauna
Reception
Public bath
Premium bedding, down duvets
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$407
28 Apr - 29 Apr

Explore the area

View map
6-7-11 Roppongi, Minato-ku, Tokyo, 106-0032
  • Place, Roppongi Hills
    ‪3 min walk‬
  • Place, Tokyo Midtown
    ‪3 min walk‬
  • Place, Tokyo City View
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Executive Queen Room Non Smoking

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Executive Queen Room Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Terrace, Non Smoking (4th Floor)

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Queen Room with Terrace, Non Smoking (4th Floor)

8.4 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Room, Non Smoking

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Executive King Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

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Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Twin Room,Tokyo tower view, Non Smoking

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Executive Twin Room,Tokyo tower view, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Twin Room with Sofa Bed, Non Smoking

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Executive Twin Room with Sofa Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking

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Executive Twin Room with Sofa Bed, Tokyo Tower View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Queen Room Non Smoking (1 Person)

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Executive Queen Room Non Smoking (1 Person)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive King Room, Tokyo Tower View, Non Smoking

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Executive King Room, Tokyo Tower View, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House, Non Smoking

Run of the House, Non Smoking | Interior

Run of the House, Non Smoking

  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

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About the area

Tokyo

At Candeo Hotels Tokyo Roppongi you'll be within a short 5-minute stroll of popular places like Roppongi Hills and Tokyo Midtown. Highlights at this hotel include a full-service spa and a restaurant. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include spa services, multilingual staff and luggage storage. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. .You'll be 1.4 km (0.8 mi) from Tokyo Tower and 2.9 km (1.8 mi) from Tokyo Imperial Palace with a stay at this 4-property class Minato hotel.

What's nearby

  • Roppongi Hills - 3 min walk - 0.3 km
  • Tokyo Midtown - 3 min walk - 0.3 km
  • Tokyo City View - 6 min walk - 0.6 km
  • teamLab Borderless: MORI Building DIGITAL ART MUSEUM - 10 min walk - 0.9 km
  • Tokyo Tower - 16 min walk - 1.4 km

Getting around

  • Roppongi Station - 2 min walk
  • Shimbashi Station - 3 min drive
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪赤札屋 - ‬1 min walk
  • ‪Burger Revolution - ‬1 min walk
  • ‪Falafel Brothers - ‬1 min walk
  • ‪鉄板焼き あおやま - ‬1 min walk
  • ‪Empire Steak House - ‬1 min walk

About this property

Candeo Hotels Tokyo Roppongi

There's a restaurant on site. WiFi is free in public spaces. Candeo Hotels Tokyo Roppongi offers its guests a full-service spa. Spa services, a vending machine, and multilingual staff are also featured at Candeo Hotels Tokyo Roppongi.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 149 guestrooms or units
  • 16 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Dining venue
Candeo Hotels Tokyo Roppongi offers 149 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 16 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Hotel
Candeo Hotels
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Tokyo Roppongi Tokyo
Candeo Hotels Tokyo Roppongi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Candeo Hotels Tokyo Roppongi?

Candeo Hotels Tokyo Roppongi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candeo Hotels Tokyo Roppongi?

As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Candeo Hotels Tokyo Roppongi on 28 Apr 2026 start from NZ$407, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Candeo Hotels Tokyo Roppongi?

The closest beach to Candeo Hotels Tokyo Roppongi is Odaiba Beach Park (5.3 km).

Is there a spa on site at Candeo Hotels Tokyo Roppongi?

Yep, there is an onsite spa at Candeo Hotels Tokyo Roppongi.

Are there hot tubs in the rooms at Candeo Hotels Tokyo Roppongi?

No, but there are deep-soaking baths in the guestrooms.

Does Candeo Hotels Tokyo Roppongi serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Candeo Hotels Tokyo Roppongi?

No, Candeo Hotels Tokyo Roppongi does not offer an airport shuttle service.

Is there a bar or restaurant at Candeo Hotels Tokyo Roppongi?

Yep, you can grab a meal at Candeo Hotels Tokyo Roppongi's onsite restaurant.

What time are check-in & check-out at Candeo Hotels Tokyo Roppongi?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Candeo Hotels Tokyo Roppongi?

No, pets are not allowed.

Candeo Hotels Tokyo Roppongi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Elaine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The main issue with this property is the presence of mold in the bathrooms. The tubs aren't sealed and there is a strong mold smell coming from the bathroom. I was afraid to use the bathroom in my room for that reason. I would try to use the onsen instead. Speaking of which, there is a sauna room that is also moldy in case you wanted more mold. The breakfast was fine. Nothing special and inoffensive. The staff were nice enough, but I get the sense that the cleaning staff doesn't have enough time to pay attention to the rooms since they make you opt into having your room cleaned instead of it being a default choice.
Stayed 5 nights in Dec 2025

6/10 Okay

Keely

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean but small like most in Tokyo. Breakfast was basic and dining area is also quite basic. Staff were not as welcoming as other hotels we stayed in during our Japan travels. They were not able to help with luggage transfers so if you are going on the bully train you might want to find a hotel that does help with this as many others do.
Stayed 3 nights in Dec 2025

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good options for a simple stay. The place is great, the staff are very friendly and they facilities are solid
Stayed 3 nights in Dec 2025

10/10 Excellent

kate

Stayed 1 night in Dec 2025

6/10 Okay

Bayanzul

Great location
Stayed 3 nights in Nov 2025

8/10 Good

Mageshwar, Washougal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Compared to Candeo, Osaka, this room felt smaller. With that negative out of the way, location, services, breakfast were all A++. The subway, food choices, shopping and 'the view of Tokyo tower' were A+++. But I will look at other hotel options for my next stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

prarthana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooftop baths were perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities
Air con worked well - great location
Stayed 5 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great location Clean room & facility
Stayed 4 nights in Oct 2025

10/10 Excellent

tim

Stayed 7 nights in Oct 2025

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mara

Stayed 4 nights in Nov 2025

10/10 Excellent

Alesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very close to everything. Subway is close as well as taxis available. Breakfast was great, staff is amazing and attentive. I plan on staying here again when I return!! 10/10!!!!
Stayed 6 nights in Oct 2025

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous the rooms were clean, great amenities and convenient located
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonya

Stayed 5 nights in Oct 2025

10/10 Excellent

Al-Tahann, Burlington

Stayed 6 nights in Oct 2025

10/10 Excellent

Yanira

Stayed 2 nights in Oct 2025

8/10 Good

Cassandra

Travelled with family
Liked: Staff & service, amenities
My stay was okay. Even tho it had amenities I wouldn’t stay again. Only plus for me was the location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ashia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located with tons of dining options. Roppongi is far less crowded compared to areas like Shinjuku and Shibuya. Tattoo friendly onsen was also a major factor in choosing this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcoming oasis in busy Tokyo

This Candeo location was in a great spot — Roppongi has a lot of things going on so we never felt far from food or public transit. The staff were super friendly. Everyone we spoke to was able to communicate in both Japanese and English and were very helpful when we asked oddball questions (like “where do we get a suica card” or “where do we buy laundry detergent”). The spa on the top floor is divine. Extremely tranquil, was never very busy at any of the 3 times I visited, very clean, and had a fantastic view of Tokyo Tower. The hotel offered breakfast for 2,000 yen a person, and it was buffet style with a wide variety of foods. Eggs, ham, curries, breads, rice, fruit, bread pudding, and several hot items that were different each time I had it. Of my whole experience, the only two things I would nitpick are I wish the rooms got cooler than 20C (that’s about 68 degrees in F), and the room we booked had no closets at all. A small room with four suitcases did get a little cramped, but it was manageable. Overall, a very nice stay for our first time ever in Japan.
Stayed 6 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, the onsen amazing, and the hotel was in a great location to access so many wonderful things in Tokyo. I highly recommend the Candeo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Oleksandr

Stayed 3 nights in Oct 2025

4/10 Poor

Christos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid extra for a room with a view of the Tokyo tower, but most of the view was blocked by another building, so it felt it was not worth it at all. Additionally, they only gave us two bath towels and two hand towels and expected us to use the bath towels for the spa and showering in the room. I don’t want to use my bath towel in a common area spa, that’s gross. It also just didn’t feel very clean. The mirror behind the bed had buildup in the cracks and the tea kettle had some sort of grime inside of it — so I did not want to use it. Most importantly, I returned to our room one day around noon to the door wide open. Housekeeping was on our floor, but they were a few rooms down making a bed and didn’t even see me walk past them. I walked into our room and no one was in there. They had our door wide open and weren’t looking out to make sure our belongings were safe. Anyone could’ve just walked into our room like I did. I felt uncomfortable leaving our stuff in our room after that, especially being that there was no safe. I will definitely not return to this hotel or any of their other hotels.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephen, Lehi

Stayed 3 nights in Sep 2025