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City Pension Zem

3.0 star property

Photo gallery for City Pension Zem

A nighttime cityscape with high-rise buildings, illuminated windows, and a well-lit street.
Standard Room
Basic Room
A rooftop terrace with a pool, surrounded by urban buildings.
Basic Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen
The current price is NZ$446
29 July - 30 July

Explore the area

View map
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
  • Place, Suitengu Shrine
    ā€Ŗ3 min walkā€¬
  • Place, Hamacho Park
    ā€Ŗ6 min walkā€¬
  • Place, Meijiza Theater
    ā€Ŗ6 min walkā€¬
  • Airport, Tokyo (HND-Haneda)
    ā€Ŗ39 min driveā€¬

Room options

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a view of the outside.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds and 3 Single Futons
  • Free Wi-Fi

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About the area

Tokyo

At City Pension Zem you'll be 3.8 km (2.3 mi) from Ueno Park and 3.9 km (2.5 mi) from Sensoji Temple. Highlights at this hotel include a restaurant, and in-room kitchenettes and all-in-one washer/dryers. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a lift. Added amenities include laundry facilities. .You'll be 4.2 km (2.6 mi) from Tokyo Imperial Palace and 4.7 km (2.9 mi) from Tokyo Skytree with a stay at this 3-property class Chuo hotel.

What's nearby

  • Suitengu Shrine - 3 min walk - 0.3 km
  • Sumida River - 4 min walk - 0.4 km
  • Hamacho Park - 6 min walk - 0.6 km
  • Meijiza Theater - 6 min walk - 0.6 km
  • Koami Shrine - 7 min walk - 0.7 km

Getting around

  • Suitengumae Station - 3 min walk
  • Bakurochou Station - 16 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ā€Ŗē¦ć—ć‚“ - ā€¬3 min walk
  • ā€Ŗ惞ć‚Æćƒ‰ćƒŠćƒ«ćƒ‰ - ā€¬3 min walk
  • ā€ŖRoyal Park Hotel Executive Lounge - ā€¬5 min walk
  • ā€Ŗē ‚å “ - ā€¬3 min walk
  • ā€Ŗč®ƒå²ć†ć©ć‚“ č°·ć‚„ - ā€¬3 min walk

About this property

City Pension Zem

There's a restaurant on site. WiFi is free in public spaces. City Pension Zem also features laundry facilities and a lift. A complete renovation of City Pension Zem was completed in October 2025.

This 3-star Tokyo hotel is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 10 levels
  • Built in 1983
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
City Pension Zem offers 9 accommodations with all-in-one washer/dryers and a safe. This accommodation is furnished with desks and dining tables. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access. 50-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided once per stay.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washing machine/dryer
  • Dining table
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Built in 1983
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Dining table
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washing machine/dryer
  • Desk
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo

Frequently asked questions

What is the cancellation policy at City Pension Zem?

City Pension Zem offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Pension Zem?

As of 3 Jul 2026, prices found for a 1-night stay for 2 adults at City Pension Zem on 29 Jul 2026 start from NZ$446, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to City Pension Zem?

The closest beach to City Pension Zem is Odaiba Beach Park (5.9 km).

Is there a free airport shuttle available at City Pension Zem?

No, City Pension Zem does not offer an airport shuttle service.

Is there a bar or restaurant at City Pension Zem?

Yep, you can grab a meal at City Pension Zem's onsite restaurant.

What time are check-in & check-out at City Pension Zem?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at City Pension Zem?

No, pets are not allowed.

City Pension Zem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 230 reviews
Rating 8 - Good. 71 out of 230 reviews
Rating 6 - Okay. 16 out of 230 reviews
Rating 4 - Poor. 5 out of 230 reviews
Rating 2 - Terrible. 2 out of 230 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Qing Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a family. Will come back again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Super Clean Room, very spacious for a family of four, staff very courteous, stones throw to bus station that connects to both Haneda and Narita Airports. Plenty of local stores, restaurants, very connected transit.
Stayed 10 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location and service

Great location and stay
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and helpful. Apt is very spacious, Washer/Dryer in room. 10-15 min walk to nearest big train station.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area, friendly staff and warm hospitality
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location šŸ‘
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Walkable to station to get to tourist areas. The area is slighly residential so it's quiet. Easy to walk to restaurants and 7-11. We enjoyed our stay and would like to return
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness
Lovely and helpful staff.acessible to most amenities and public transport.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Kathleen

Liked: Staff & service, amenities
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Vilvarasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Verified

2/10 Terrible

Lazar

Liked: Amenities, property conditions & facilities
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful. Location is great.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
The staff was very friendly. The rooms were quiet and clean.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Dustin

Liked: Staff & service, amenities, property conditions & facilities
Very large and nice and clean room was perfect
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

natalie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing!! It was super clean, very accessible and insanely affordable. We stayed for 8 nights and paid 360 per person for the whole trip. There were five of us and the place fit us and couldā€™ve got 3 more. I forgot my iPhone charger but they had some for us in the room to use. One of the best places to stay at while in GINZA. 10/10 recommend:)
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staffs are always thoughtful.
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Ivy Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and only 3 rooms on every floor, Staff were nice.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Big room, great location, great internet.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
The building may be a bit old, but they keep the place clean with personable service.
Stayed 13 nights in Feb 2024

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