Hotel Chinzanso Tokyo

5.0 star property
Luxury hotel with 7 restaurants and full-service spa

Photo gallery for Hotel Chinzanso Tokyo

Executive lounge
Property video
Terrace/patio
Indoor pool
Lobby

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Waseda University
    ‪9 min walk‬
  • Tokyo Dome
    ‪4 min drive‬
  • Ueno Zoo
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 93 sq m
  • Sleeps 3
  • 2 Large Single Beds

Superior Room 1 King Bed, Non Smoking City View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking City View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking Garden View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Rainfall showerhead
  • 64 sq m
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 83 sq m
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Tokyo

A luxury stay in Tokyo awaits you at Hotel Chinzanso Tokyo. You'll be 2.8 km (1.8 mi) from Tokyo Dome and 4.5 km (2.8 mi) from Imperial Palace East Gardens. Highlights at this family-friendly hotel include 7 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Yu can include massages, aromatherapy and mani/pedis along with access to the hot springs/mineral springs and hot tub. The restaurant, Miyuki, serves Japanese cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and sauna as well as access to hot springs. 77619 square feet (7211 square metres) of event facilities include 39 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Bunkyo hotel include Ueno Zoo and Tsukiji Outer Market.

What's nearby

  • Waseda University - 9 min walk - 0.8 km
  • Tokyo Dome - 4 min drive - 3.3 km
  • Nippon Budokan - 4 min drive - 4.4 km
  • Ueno Zoo - 6 min drive - 4.6 km
  • Tokyo Skytree - 11 min drive - 9.2 km

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Tokyo (HND-Haneda) - 45 min drive

Restaurants

  • ‪関口フランスパン 目白坂本店 - ‬5 min walk
  • ‪ダイニング フェリオ リーガロイヤルホテル東京 - ‬14 min walk
  • ‪ル・ジャルダン - ‬9 min walk
  • ‪よし寿司 - ‬8 min walk
  • ‪カフェ フォレスタ - ‬2 min walk

About this property

Hotel Chinzanso Tokyo

Luxury hotel with 7 restaurants and full-service spa
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 265 guestrooms or units
  • 14 levels
  • 7 dining venues
  • 77619 sq ft of conference space
  • 7211 sq. m of conference space
  • Built in 1991
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath. There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 per person
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from 29 September 2025 to 3 October 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6095 per person
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Chinzanso Tokyo?

Yep, Hotel Chinzanso Tokyo has a self car park for JPY 1000.00 per night.

Are there any beaches close to Hotel Chinzanso Tokyo?

The closest beach to Hotel Chinzanso Tokyo is Odaiba Beach Park (10.2 km).

Is there a spa on site at Hotel Chinzanso Tokyo?

Yep, Yu is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Chinzanso Tokyo have a pool?

Hotel Chinzanso Tokyo has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from September 29 2025 until October 3 2025 (completion date subject to change).

What luxury perks are available at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo features a full-service spa, an indoor pool and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Hotel Chinzanso Tokyo a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Chinzanso Tokyo.

Is Hotel Chinzanso Tokyo family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chinzanso Tokyo is a hit with families.

Does Hotel Chinzanso Tokyo serve breakfast?

Sure does, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Chinzanso Tokyo?

No, Hotel Chinzanso Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Chinzanso Tokyo?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Chinzanso Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Chinzanso Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 852 out of 1000 reviews
Rating 8 - Good. 113 out of 1000 reviews
Rating 6 - Okay. 20 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. The cleanliness of this hotel is outstanding and staffs are very kind. I will definitely come back!
Stayed 5 nights in Apr 2025

10/10 Excellent

Charlene, N Andover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers two exceptional options: a garden/landscape with 10k plants and several rare ones. I can walk in the garden all day long! The restaurants overlooking or embedded in the garden are also wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Marylise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with incredible gardens and very helpful and friendly staff. Excellent food as well. Only drawback is the location which is kind of far from the main touristy sites and no walkable dining option. The metro helps get to places but it is hard to go out at night without having to take a taxi.
Stayed 3 nights in Apr 2025

10/10 Excellent

ayako

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens
Stayed 2 nights in Apr 2025

10/10 Excellent

Kai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to a family with kids.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. One of our favorites. The garden is something special. Rooms comfortable. 5 Star.
Stayed 5 nights in Apr 2025

10/10 Excellent

Katlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden and hotel. Wonderful service. Highly recommend staying here.
Stayed 3 nights in Apr 2025

8/10 Good

MARIKO

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ezekiel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the 5-star experience at Hotel Chizanso. For the price point, I wish the spa and pool were automatically included. With that said, it was extremely comfortable and memorable stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Miki

Stayed 2 nights in Apr 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が とても丁寧で 温かみを感じさせてくださる対応です。 特に私が間違えたり失敗をしても そうゆうことを感じさせないお話し方で接してくださるので 話し方の訓練を受けていらっしゃるのですね。 素晴らしいですね。 お庭も建物も 風格と落ち着きを感じさせてくれる 都会の中のオアシスです♪
Stayed 1 night in Apr 2025

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Stayed 4 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Fannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gardens.
Stayed 3 nights in Apr 2025

10/10 Excellent

motoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I got my wedding here 35years ago which was gorgeous and magnificent. After that the new hotel building was constructed by the Four Seasons in which I stayed a couple of times. The hotel made good harmonies with the old building with which on an was connected
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Gerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, staff were helpful and friendly, lovely amenities and decor
Stayed 3 nights in Apr 2025

10/10 Excellent

Rhea, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness is the incredible gardens that are accessible only to guests
Stayed 5 nights in Apr 2025

10/10 Excellent

Catherine

Stayed 3 nights in Apr 2025

10/10 Excellent

charles p

Liked: Cleanliness, property conditions & facilities, room comfort

World class

See the review I posted on trip advisor!
Stayed 1 night in Mar 2025