Hotel Chinzanso Tokyo

5.0 star property
Luxury hotel with 7 restaurants and full-service spa

Photo gallery for Hotel Chinzanso Tokyo

Indoor pool
Property video
Premium bedding, minibar, in-room safe, desk
Lobby
Courtyard

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Place, Chinzan-so Garden
    ‪1 min walk‬
  • Place, Waseda University
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 64 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Highlights

Separate dining area
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Tokyo

A luxury stay in Tokyo awaits you at Hotel Chinzanso Tokyo. You'll be 2.8 km (1.8 mi) from Tokyo Dome and 4.5 km (2.8 mi) from Imperial Palace East Gardens. Highlights at this family-friendly hotel include 7 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Yu can include massages, aromatherapy and mani/pedis along with access to the hot springs/mineral springs and hot tub. The restaurant, Miyuki, serves Japanese cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and sauna as well as access to hot springs. 77619 square feet (7211 square metres) of event facilities include 39 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Bunkyo hotel include Ueno Zoo and Tsukiji Outer Market.

What's nearby

  • Chinzan-so Garden - 1 min walk - 0.1 km
  • St. Mary's Cathedral - 3 min walk - 0.3 km
  • Waseda University - 9 min walk - 0.8 km
  • Waseda University Tsubouchi Memorial Theatre Museum - 11 min walk - 0.9 km
  • Sunshine City Shopping Mall - 5 min drive - 2.1 km

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Tokyo (HND-Haneda) - 45 min drive

Restaurants

  • ‪東京麺珍亭本舗 - ‬9 min walk
  • ‪大王ラーメン - ‬9 min walk
  • ‪グルメブティック メリッサ - ‬10 min walk
  • ‪ル・ジャルダン (Le Jardin) - ‬2 min walk
  • ‪うだつ食堂 - ‬8 min walk

About this property

Hotel Chinzanso Tokyo

Luxury hotel with 7 restaurants and full-service spa
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 265 guestrooms or units
  • 14 levels
  • 7 dining venues
  • 77619 sq ft of conference space
  • 7211 sq. m of conference space
  • Built in 1991
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath. There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested on-site for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

The property will be renovating from 4 January 2026 to 13 March 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 6095 for adults and from JPY 2645 for children
  • Self-parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Chinzanso Tokyo?

Yep, Hotel Chinzanso Tokyo has a self car park for JPY 1000.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Chinzanso Tokyo?

The closest beach to Hotel Chinzanso Tokyo is Odaiba Beach Park (10.2 km).

Is there a spa on site at Hotel Chinzanso Tokyo?

Yep, Yu is available for guests. It has a hot tub and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Chinzanso Tokyo have a pool?

Hotel Chinzanso Tokyo has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo features a full-service spa, an indoor pool and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Hotel Chinzanso Tokyo a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Chinzanso Tokyo.

Is Hotel Chinzanso Tokyo family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chinzanso Tokyo is a hit with families.

Does Hotel Chinzanso Tokyo serve breakfast?

Sure does, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Chinzanso Tokyo?

No, Hotel Chinzanso Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Chinzanso Tokyo?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Chinzanso Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hotel Chinzanso Tokyo Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 926 out of 1072 reviews
Rating 8 - Good. 112 out of 1072 reviews
Rating 6 - Okay. 21 out of 1072 reviews
Rating 4 - Poor. 6 out of 1072 reviews
Rating 2 - Terrible. 7 out of 1072 reviews

Reviews

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chih Tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Visiting Again

Very nice service. The staff is very friendly and helpful; when I asked for recommendation for ramen restaurants, the concierge lady on shift on Sep. 10 of 2025 took 10 minutes to walk me through nearby renown ramen restaurants, and rushed to remind me some others she forgot to mention when she saw me again at the lobby later. That kind of attention wins my heart and is worth of recommendation. The garden is very pretty and is like a piece of lush valley in a bustling city. At night it is so quiet that the cicada can be heard in the rooms. Definitely to be recommended for people looking for tranquility at a place not so far from all the beauty and all the great things a cutting-edge, ultra modern city like Tokyo can offer. But since it is located on a hill in a residential area, even reaching the closest convenience store by walk will take about 10 minutes. That also implies a lot of walking uphill. Luckily there is a taxi stop in front of the hotel so you can move around in taxi if you find walking there a little challenging. It was a very nice experience.
A view from the hotel of the Three-Floored Tower emerging from the small forest in the hotel garden.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jhair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is amazing, attentive and down right made my stay so comfortable for my family
Stayed 3 nights in Sep 2025

10/10 Excellent

Chau

Stayed 2 nights in Sep 2025

6/10 Okay

shawn

Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Zhuo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, customer service is excellent, food is amazing, hot springs (both indoor and outdoor), sauna and steam room and swimming pool are great. We will come back on our next trip to Tokyo.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Aug 2025

10/10 Excellent

Hitoshi

Stayed 1 night in Aug 2025

10/10 Excellent

Shing Woon

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortably bed made me sleep well. I like quiet and wonderful garden with “cloud”. It’s good for relaxation and taking photos. Staff is polite. Delicious breakfast is also good for guests.
Stayed 2 nights in Aug 2025

8/10 Good

KENSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort

Not good for kids

The hotel has great view and graceful interior. But this is totally no good for kids. (Almost bad) Guests are required to be extremely quiet in all restaurants, including the breakfast restaurant. As a hotel guest, I've never experienced such an uncomfortable breakfast. It was even more so than at any other travel hotel. The Japanese breakfast restaurant, in particular, was a lot of Japanese people dressed in suits. As a person traveling with my family, I wanted a more comfortable and relaxed dining experience. The hotel rooms and service were pretty good, but overall, I think this hotel should be run as a no-kids hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

NORIO

Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and beautiful. The hotel staff were very kind. I had a wonderful experience!
Stayed 1 night in Aug 2025

10/10 Excellent

Juri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Colton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Saori, Tama-ku Kawasaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kindly upgraded my room which was very spacious. Restaurants are pricy but high quality
Stayed 1 night in Aug 2025

8/10 Good

JOEL, NEW YORK

Travelled with group
Liked: Cleanliness, staff & service, amenities
One of historical luxury hotel in Tokyo area. However transportation is quite inconvenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

10/10 Excellent

Sean Langdon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing experience start to finish. Near to transport and the spa is amazing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice with beautiful views.
Stayed 2 nights in Aug 2025

4/10 Poor

Gus

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Yoshitaka

Stayed 1 night in Jul 2025

4/10 Poor

Mahsa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jul 2025