Tokyo Imperial Palace Tours and Activities

Staff were extremely helpful and friendly. Room was spacious and had enough space for all of us + luggage. Definitely staying again

Very clean, quite and had kitchen too. It was such a relaxing stay.

We stayed in a corner room which was very spacious, especially compared to other Tokyo hotels. Great location to stay when visiting Tokyo. Although, the room we stayed in did feel a little dated. Housekeeping staff were excellent. Our room was beautifully refreshed to an immaculate standard every day. Lawson convenience store in the basement of the hotel was very useful. Be warned that the facilities including the swimming pool and hot spring / spa are an extra fee which is a shame for a 5* hotel. There is also an additional charge to sit at a table with a Tokyo Tower view in the hotel bar. Check-in and check-out process took a long time. Note for Expedia VIP Access customers: We were not offered an upgrade at check-in, even though several other room types were still showing as available to book for the length of our stay.

A very nice hotel in good location very helpful staff. However the experience was soured by the very large and a bit noisy at night building site right next to the hotel. Request a room on the opposite side and the stay would be better.