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BIG4 Townsville Gateway Holiday Park

2.5 star property

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Economy Balcony Studio - Pet Friendly
Vanhome Studio
Economy Balcony Studio - Pet Friendly | Terrace/patio
2 outdoor pools

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$174
includes taxes & fees
9 June - 10 June

Explore the area

View map
88 Minehane Street, Cluden, QLD, 4811
  • Place, Stuart Creek Nature Refuge
    ‪3 min walk‬
  • Place, Fairfield Central Shopping Centre
    ‪2 min drive‬
  • Place, Cluden Racecourse
    ‪3 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪19 min drive‬

Room options

View all photos for Superior Balcony 2 Bedroom Villa

Superior Balcony 2 Bedroom Villa | Terrace/patio

Superior Balcony 2 Bedroom Villa

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Balcony 1 Bedroom Villa

Standard Balcony 1 Bedroom Villa | Terrace/patio

Standard Balcony 1 Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Balcony Studio - Pet Friendly

Economy Balcony Studio - Pet Friendly | Terrace/patio

Economy Balcony Studio - Pet Friendly

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Vanhome Studio

Vanhome Studio | Terrace/patio

Vanhome Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Townsville

At BIG4 Townsville Gateway Holiday Park you'll be 3.3 km (2 mi) from Fairfield Central Shopping Centre and 3.4 km (2.1 mi) from Stuart Creek Nature Refuge. Highlights at this holiday park include 2 outdoor swimming pools, and in-room kitchenettes and free WiFi. .You can enjoy balconies, hairdryers and wardrobes or cupboards, featured in all 18 accommodations. Kitchenettes come with fridges, microwaves and stovetops, making in-room dining convenient. .This pet-friendly holiday park offers free WiFi in public areas and barbecues. Other amenities include laundry facilities, a microwave in a common area and a fridge in a common area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Stuart holiday park include Cluden Racecourse and Murray Paw Park.
View more Holiday park resorts in TownsvilleOpens in a new window

What's nearby

  • Stuart Creek Nature Refuge - 3 min walk - 0.3 km
  • Fairfield Central Shopping Centre - 2 min drive - 2.2 km
  • Cluden Racecourse - 3 min drive - 2.9 km
  • Queensland Country Bank Stadium - 11 min drive - 10.1 km
  • The Strand Beach - 12 min drive - 14.4 km

Getting around

  • Townsville Station - 15 min drive
  • Townsville, QLD (TSV) - 22 min drive

Restaurants

  • ‪The Sun Hotel - ‬9 min drive
  • ‪Cafe Bambini - ‬6 min drive
  • ‪Hungry Jack's - ‬10 min drive
  • ‪Pizza Riviera Hermit Park - ‬10 min drive
  • ‪Bap & Roll - ‬6 min drive

About this property

BIG4 Townsville Gateway Holiday Park

BIG4 Townsville Gateway Holiday Park offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. BIG4 Townsville Gateway Holiday Park also features barbecue grills, laundry facilities, and a microwave in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Townsville holiday park.

  • 18 guestrooms or units
  • Self-service laundry
  • BBQ grill(s)
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
BIG4 Townsville Gateway Holiday Park offers 18 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. This Townsville holiday park provides complimentary wireless Internet access, with a speed of 25+ Mbps.

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Madison Plaza Townsville
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  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
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The price is NZ$230
includes taxes & fees
28 May - 29 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • 2 outdoor pools
  • Games

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator

Outdoors

  • Barbecue grill

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Toaster

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1 per cent for credit card payments

The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (8:30 AM - 3:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Big4 Townsville Gateway Cluden

BIG4 Townsville Gateway Holiday Park Hotel

BIG4 Townsville Gateway Holiday Park Cluden

BIG4 Townsville Gateway Holiday Park Hotel Cluden

Frequently asked questions

Is parking available at BIG4 Townsville Gateway Holiday Park?

Yep, BIG4 Townsville Gateway Holiday Park has a free self car park.

How much does it cost to stay at BIG4 Townsville Gateway Holiday Park?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at BIG4 Townsville Gateway Holiday Park on 9 Jun 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to BIG4 Townsville Gateway Holiday Park?

The closest beach to BIG4 Townsville Gateway Holiday Park is The Strand Beach (8.5 km).

Does BIG4 Townsville Gateway Holiday Park have a pool?

BIG4 Townsville Gateway Holiday Park has 2 outdoor swimming pools.

Is there a free airport shuttle available at BIG4 Townsville Gateway Holiday Park?

No, BIG4 Townsville Gateway Holiday Park does not offer an airport shuttle service.

What time are check-in & check-out at BIG4 Townsville Gateway Holiday Park?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

BIG4 Townsville Gateway Holiday Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly manager. Cabin was clean and tidy. Would stay again.
Stayed 1 night in Apr 2026

10/10 Excellent

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff, clean room very well set up
Stayed 1 night in Feb 2026

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Spotless room, helpful staff, great stay
Stayed 1 night in Jan 2026

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service
The staff did not disclose that the pool would not be accessible for the duration of our stay due to cleaning. Being the number one reason for booking accommodation that particular night, it was very important to us. It was my twins 16th birthday and they wanted to stay somewhere with a pool so they could swim. The staff invalidated my concerns and refused to enter into any communication regarding an outcome we would be happy with. I was refused a refund even though we’d only booked in 20 minutes before I approached them with my request for a refund, based on the accommodation not offering what it has advertised. Very unhappy. We didn’t even stay after that. We left to find alternative accommodation. $194 down the drain and a real dampener on my twins birthday.
Stayed 1 night in Nov 2025

10/10 Excellent

Meg

Stayed 2 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Oct 2025

6/10 Okay

Rozanne

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was quite. I liked that. Very bad signage as to how to find this big4. Admittedly the highway has been changed. There was no forethought for the entrance to this caravan park. I feel sorry for these people.
Stayed 4 nights in Sep 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i would change, would be need fans in cabin n 2 chairs on verandah. Apart from that, good stay n be back to stay again.
Stayed 2 nights in May 2025

4/10 Poor

Douw De

Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. The road outside the cabin needs to be a bit wider as with the constant rain the grass area got very muddy and our shoes suffered from mud and water. Apart from that the cabin was cosy and the bed good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

The park is OK but getting tired. The location isn’t convenient.
Stayed 4 nights in Dec 2024

8/10 Good

Terrah-lee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Diego Fernando

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Kattie

Stayed 3 nights in Jul 2024