See all properties
Save

Holiday Inn Townsville by IHG

4.0 star property

Photo gallery for Holiday Inn Townsville by IHG

A modern hotel room with a bed, bedside table, and a mirror.
A multi-story building with a coffee shop named "Fratello Coffee" on the ground floor.
A modern room with a wooden floor, a desk with a chair, a flat-screen TV, and a framed picture on the wall.
A modern bathroom with a bathtub, toilet, and shower.
A marina with multiple boats docked, reflecting in calm water, surrounded by buildings and a mountain in the background.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Executive Studio Suite, 1 King Bed

A hotel room with a bed, desk, chair, and a mirror.

Executive Studio Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Queen Room

Two bathroom dispensers, one green and one white, labeled 'PURE HERBS.'

Executive Queen Room

  • Sleeps 3
  • Free Wi-Fi

Double Standard

  • Sleeps 2
  • Free Wi-Fi

About the area

Townsville

Holiday Inn Townsville by IHG puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a television in a common area, a banquet hall and a vending machine. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Queens Gardens - 13 min walk - 1.1 km
  • The Strand Beach - 16 min walk - 1.4 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Match (Grill & Bar) - ‬5 min walk
  • ‪City Lane - ‬2 min walk
  • ‪The TapHouse Townsville - ‬2 min walk

About this property

Holiday Inn Townsville by IHG

Holiday Inn Townsville by IHG offers its guests a vending machine and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
Holiday Inn Townsville by IHG offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

Similar properties

Lobby lounge
Hotel Grand Chancellor Townsville
Townsville
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,005 reviews
The price is NZ$213
includes taxes & fees
26 July - 27 July
Hotel Grand Chancellor Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

What is the cancellation policy at Holiday Inn Townsville by IHG?

Holiday Inn Townsville by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Holiday Inn Townsville by IHG?

Yep, Holiday Inn Townsville by IHG is a short 16-minute walk from The Strand Beach.

Does Holiday Inn Townsville by IHG have a waterslide?

No, there is no waterslide at Holiday Inn Townsville by IHG, but Strand Waterpark is a short 19-minute walk away.

Does Holiday Inn Townsville by IHG serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Holiday Inn Townsville by IHG?

No, Holiday Inn Townsville by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Townsville by IHG?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Townsville by IHG?

No, pets are not allowed.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great new upgraded rooms, great beds, big baths, big TVs very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Great new updated and refurbed rooms, light and modern great TV, fantastic beds very very comfortable very impressed
Stayed 1 night in Feb 2026
Verified

8/10 Good

Katelan

Staff were lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities
Checkin was smooth and polite. The riom was clean and comfortable. Location was perfect for oir sporting weekend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Room was good for the price. Staff were helpful. Renovations are in progress so looking good for the future
Stayed 1 night in Feb 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
All was good..hotel under renovation but still good for out purposes..great location in townsville city..clean comfy bed + good bathroom+ shower not luxurious but great staff + price
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lunde

Liked: Cleanliness
The hotel was ok, clean, quiet, under renovation. Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Suk

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities
Friendly staff, and the room was clean and cool.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Satunya

Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Wendy

Liked: Staff & service
Staff were very helpful. Hotel under renovation so room was dated.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Room was freshly renovated however curtains let too much light in and wake you once sun comes up
Stayed 1 night in Apr 2026
Verified

8/10 Good

Heidi

Liked: Amenities
Nice to see it's being refurbished, very convenient for the QLD pinball finals at Empire arcade.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kind
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Wycliff

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, I was able to book a room last minute check in early. Ver comfortable and clean room for the price. Very convenient location close to woollies and restaurants. Will visit again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALYSSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place stay there quite abit and love it everytime
Stayed 1 night in Jul 2025