See all properties

Grand Hotel and Apartments Townsville

Photo gallery for Grand Hotel and Apartments Townsville

A modern indoor pool area with lounge chairs, a pool table, and a seating area with a hat and sunglasses on a tray.
A multi-story hotel with a modern design, featuring balconies and a ground-level retail space.
A modern hotel room with a dining area, a bed, and a kitchenette.
A modern living room with a sofa, armchair, and a dining table with a bowl of apples. A balcony with a view of the city and mountains is visible through large windows.
A modern reception area with a curved counter, a flat-screen TV, and a decorative wall with a painting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
The current price is NZ$220
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Superior Room

9.4 out of 10
Exceptional
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior One Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(12 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Two Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Two Bedroom Apartment

9.4 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior One Bedroom Apartment (King and Sofa)

A modern hotel room with a dining area, a bed, and a kitchenette.

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Premier King Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier One Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Stadium View King Room

A modern hotel room with a large bed, a desk, a chair, a small table with a plant, and a view of the city through the window.

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Stadium View 1 Bedroom Apartment

A modern hotel room with a dining area, a bed, and a kitchenette.

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Townsville

A luxury stay in the heart of Townsville awaits you at Grand Hotel and Apartments Townsville. Within a short 5-minute stroll, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Highlights at this hotel include in-room free WiFi, free high-speed Internet and furnished balconies. .Enjoy the outdoor swimming pool, gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Sights within a 15-minute walk of this South Townsville hotel include Museum of Tropical Queensland and Cultural Centre Townsville.

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.5 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 4 min drive - 2.2 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Shaw and Co - ‬7 min walk
  • ‪Syros Greek Street Food - ‬7 min walk
  • ‪City Lane - ‬7 min walk

About this property

Grand Hotel and Apartments Townsville

Grand Hotel and Apartments Townsville offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. The luxury Grand Hotel and Apartments Townsville also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Grand Hotel and Apartments Townsville offers 106 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Similar properties

A spacious lobby with a central seating area, a staircase, and a view of the dining area.
Hotel Grand Chancellor Townsville
Townsville
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$198
includes taxes & fees
27 Sept - 28 Sept
Hotel Grand Chancellor Townsville

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (AUD 15 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 20 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 20 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

What is the cancellation policy at Grand Hotel and Apartments Townsville?

Grand Hotel and Apartments Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel and Apartments Townsville?

As of 10 Sept 2026, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 11 Sept 2026 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel and Apartments Townsville?

Yep, Grand Hotel and Apartments Townsville has a secured self car park for AUD 15 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Grand Hotel and Apartments Townsville?

Yep, Grand Hotel and Apartments Townsville is a short 15-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Grand Hotel and Apartments Townsville have a pool?

Grand Hotel and Apartments Townsville has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Grand Hotel and Apartments Townsville have a waterslide?

No, there is no waterslide at Grand Hotel and Apartments Townsville, but Strand Waterpark is a short 17-minute walk away.

Is Grand Hotel and Apartments Townsville family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Grand Hotel and Apartments Townsville is a hit with families.

Is there a free airport shuttle available at Grand Hotel and Apartments Townsville?

No, Grand Hotel and Apartments Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel and Apartments Townsville?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Hotel and Apartments Townsville?

No, pets are not allowed.

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 998 reviews
Rating 8 - Good. 286 out of 998 reviews
Rating 6 - Okay. 70 out of 998 reviews
Rating 4 - Poor. 26 out of 998 reviews
Rating 2 - Terrible. 25 out of 998 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a Pleasant and quiet stay. Very relaxing with plenty of eating options at the doorstep!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Secure parking, helpful staff, great location and very clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Perfect location with the perfect set up
Stayed 1 night in May 2026
Verified review

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and enjoyable overnight stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Our apartment wasn’t great as it smelt of cooking oil but the staff were awesome at moving us to a better room!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Edgardo Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking. Clean room
Stayed 1 night in May 2026
Verified review

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a bit of a renovation in places, but is great value for money otherwise. Location is fantastic and staff helpful. The TVs are super annoying and difficult to connect to. That is my biggest gripe.
Stayed 1 night in May 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed apartment
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colan Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and it was quiet, clean and very comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Lyn

Liked: Cleanliness, property conditions & facilities
Great place to stay for a dinner night out
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and tidy. Lovely pool
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean room all over great vibe
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Keeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice rooms!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, clean room Overall nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The secure undercover parking was excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
everything was fantastic
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kraigh

Liked: Cleanliness, property conditions & facilities
Great Stay! Highly recommend as one of the best in Townsville
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Grand. Excellent Customer Service at reception everyday, loved that it was seconds away from restaurants, pubs, mini supermarket and other food places. We were close to everything in the city that we wanted to visit. We stayed for Christmas period so some places were closed in the city but that’s expected, thankful that the malls in Townsville were open for shopping galore. Pool was clean everyday and parking was safe for our rental car.
Stayed 7 nights in Dec 2025