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Holiday Inn Townsville by IHG

Property class: 4

Photo gallery for Holiday Inn Townsville by IHG

A restaurant with a neon sign, outdoor seating, and indoor dining area with plants.
Property video
A restaurant with wooden tables and chairs, potted plants, and a view of the street outside.
A modern hotel room with a leather sofa, a round coffee table, a desk, and a chair.
A room with a beach mural, a flat-screen TV, modern furniture, and tropical plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
The current price is NZ$180
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, The Strand Beach
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

A hotel room with a bed, nightstands, and a wall-mounted light fixture.

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, nightstands, and a wall-mounted light fixture.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, bedside tables, a nightstand, and a window with curtains.

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

A modern bathroom with a glass-enclosed shower, a toilet, a sink with a towel rack, and toiletries on the wall.

Premium Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a framed picture on the wall.

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A modern hotel room with a large bed, a desk, and a flat-screen TV.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

About the area

Townsville

Holiday Inn Townsville by IHG puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a television in a common area, a lift and a banquet hall. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queensland Country Bank Stadium and Queens Gardens.

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • Queens Gardens - 13 min walk - 1.1 km
  • The Strand Beach - 16 min walk - 1.4 km
  • Strand Waterpark - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪Heydeys - ‬3 min walk
  • ‪Polola - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Shaw and Co - ‬2 min walk

About this property

Holiday Inn Townsville by IHG

As a guest of Holiday Inn Townsville by IHG, you'll find a vending machine, a television in common area, and a lift. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Townsville by IHG offers 93 accommodations with DVD players and an iron/ironing board. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.

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  • Free Wi-Fi
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  • Air-conditioning
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The price is NZ$233
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

What is the cancellation policy at Holiday Inn Townsville by IHG?

Holiday Inn Townsville by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Townsville by IHG?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Townsville by IHG on 15 Nov 2026 start from NZ$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Townsville by IHG?

Yep, Holiday Inn Townsville by IHG is a short 16-minute walk from The Strand Beach.

Does Holiday Inn Townsville by IHG have a waterslide?

No, there is no waterslide at Holiday Inn Townsville by IHG, but Strand Waterpark is a short 19-minute walk away.

Does Holiday Inn Townsville by IHG serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Holiday Inn Townsville by IHG?

No, Holiday Inn Townsville by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Townsville by IHG?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Holiday Inn Townsville by IHG?

No, pets are not allowed.

Holiday Inn Townsville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Hotel is in a good location, enjoyed my stay. Room was clean definitely a place to stay close to everything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Good bed and centrally located.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the room was bit small but still worth staying
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property. However, they have offsite unsecured parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check with check-in re parking as it’s across the street and around the corner from the hotel, not ideal, however they do say pull up out front in the loading zone get your cases out, go park then check in
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Didn’t know about the overnight parking until after we’d arrived after driving 6 hours. Had to walk a block and a half with two kids and all our luggage just to get to the room.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was overpriced and the room was ordinary with the shower in a deep bath inaccessible to me and many others. No bar or restaurant although one next door. The address is wrong, entrance is around the corner. Street sign still says holiday inn
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the room I ordered Dirty room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Stayed 1 night in Jun 2026