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4.6 out of 5

"A great value stay in a nicely refurbished hotel " More

By a verified traveller on Tue 02 Apr 2024

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Hotel Description

A luxury stay in Tuakau awaits you at Tuakau Hotel. You'll be 3.6 km (2.2 mi) from Waikato River and 9.6 km (6 mi) from Pukekohe Park Raceway. Highlights at this eco-certified hotel include a restaurant, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a conference center and laundry facilities. There's also the convenience of train pick-up service.

Attractions in proximity to this 4.5-star Tuakau hotel include Rainbow's End and Sylvia Park Shopping Center.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$102* Per night/room 26 Apr. - 27 Apr.

Interconnecting Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Compact Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premier Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Disabled Access Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Disabled Access Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tuakau Hotel ratings based on 59 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tuakau Hotel

Everyone (42) Couples (13) Family (2)
5 out of 5
A great value stay in a nicely refurbished hotel

Posted by on 2 Apr. 2024

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5 out of 5
The facility was clean and i had a relaxing experience. Our room was serviced on a daily basis. The shops and food outlet were in walking distance. The hotel's restaurant makes one of the best burgers I have ever had. Will definitely stay there next time. The only reason why i marked the staff down was because i did not like how a young Pakeha receptionist called us as we were walking to our car if we paid our room when that should of been handed over by her previous colleague. She was also the same person that opened our door when we were sleeping on our first day for no good reason at all. It made me wonder whether she does this to all the other customers as well and not just us. Our experience was quite positive and enjoyable despite that poor treatment.

Posted by on 11 Mar. 2024

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5 out of 5

Posted by on 27 Feb. 2024

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5 out of 5
Beautiful place - great service and maintenance of the property. Felt like we were staying at some classy high end hotel.

Posted by on 13 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Loreill

Good Day!Thank you so much for leaving such lovely review, we are pleased that you enjoyed your stay with us.

4 out of 5
Comfy Beds for sure, just had a suspicious stain on one of the beds. Other than that it was good. Great for families.

Posted by on 16 Nov. 2023

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5 out of 5

Posted by on 24 Oct. 2023

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5 out of 5
Loved the room, it was just a bit noisy with trains and trucks, but it quietened down at night so slept well.

Posted by on 19 May 2022

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Comment from Hotel Management

18 Jun. 2022 by Tasha - Manager

Hi Rose, Thank you for your feedback and review. We hope to welcome you back in the future. Kind Regards

2 out of 5

Posted by on 15 May 2022

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5 out of 5
I enjoyed staying here, excellent dining options. Lovely Hotel

Posted by on 14 Feb. 2022

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Comment from Hotel Management

22 Mar. 2022 by Hotel Team

Hi Colin, thank you very much for the feedback

5 out of 5
I had a one night business stay and everything was up to expectations.

Posted by on 11 Dec. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Tuakau Hotel. The hotel can provide concierge services and wedding services. Free self parking is available. This 4.5-star Tuakau hotel is smoke free.

  • 17 guestrooms or units
  • 2 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1875
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Tuakau Hotel offers 17 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Tuakau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from room service (during limited hours).

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests requesting to split the king bed will be charged an additional fee of NZD 20 per stay.

Tuakau Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 7 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Hotel Names

  • Tuakau Hotel
  • Tuakau Hotel Hotel
  • Tuakau Hotel Tuakau
  • Tuakau Hotel Hotel Tuakau

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.