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4.4 out of 5

"Has all your need for a holiday. Great location, pools, tennis, spa and restuarants. Hotel looking a little tired and not air conditioning in the room ... " More

By a verified traveller on Sun 10 Jan 2021

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Hotel Description

A family-friendly stay in Wairakei awaits you at Wairakei Resort Taupo. You'll be within a 10-minute walk of Wairakei Natural Thermal Valley and 3.6 km (2.3 mi) from Huka Falls. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a golf course.

All 187 rooms feature TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and safes. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Hair dryers, phones, and irons/ironing boards are also available.

A day of pampering at The Body Firm can include massages and body wraps. The restaurant, Pavilion, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, fitness center and spa tub plus access to a playground. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4-star Wairakei hotel include Lake Taupo and Taupo Hot Springs.

Economy King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$117* Per night/room 27 Jan. - 28 Jan.

Tauhara Twin

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Huka Twin

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tauhara King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wairakei Resort Taupo ratings based on 472 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wairakei Resort Taupo

Everyone (225) Couples (101) Family (140)
4 out of 5
Has all your need for a holiday. Great location, pools, tennis, spa and restuarants. Hotel looking a little tired and not air conditioning in the room. But overall we liked it.

Posted by on 10 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Felix, FOM

Dear Anonymous, Thank you very much for taking the time to publish your review! We are glad you enjoyed your stay overall as well as all the facilities we have available at Wairakei. We have taken your feedback regarding the décor and missing air con in some of our room types on board. Sincerely, Felix WItte Front Office Manager

4 out of 5

Posted by on 28 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by FO Team

Dear Claire, Thank you very much for your rating! Kind regards The Wairakei Team

5 out of 5

Posted by on 20 Dec. 2020

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Comment from Hotel Management

20 Dec. 2020 by FO Team

Dear Martin, Thank you very much for your rating! Kind regards The Wairakei Resort Team

4 out of 5

Posted by on 14 Dec. 2020

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Comment from Hotel Management

15 Dec. 2020 by FO Team

Thank you very much for your rating

4 out of 5
room needs to be up dated and when you clean the rooms or service they never replace milk or shower cap, had to ask another staff member to replace milk. She was only to happy to help me so thank god for that. The bubbles in the spa pools did go so disappoint in that. Was happy they changed our room close to friends who stayed there as well it was my 50 th party regards George

Posted by , from New zealand on 7 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by Felix, FOM

Dear George, Thank you very much for taking the time to publish your feedback. I'm sorry that the spa pools disappointed and that the service of your room was not 100%. I'm glad to hear though that the staff helped you whenever needed. Kind regards Felix Witte Front Office Manager

5 out of 5
Great hot water swimming pool very pleasant natural surroundings friendly helpfull staff

Posted by , from Auckland on 7 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by FO Team

Dear Mike, Thank you very much for your review. We are glad you enjoyed the pools and service at Wairakei Resort. Kind regards The Wairakei Resort Team

3 out of 5

Posted by on 6 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by FO Team

Dear Anonymous, Thank you very much for your rating.

5 out of 5
Love the hot pools and the special rates good to have somewhere to eat on site staff very friendly and helpful

Posted by , from Petone on 20 Nov. 2020

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Comment from Hotel Management

22 Nov. 2020 by FO Team

Dear Brian, Thank you very much for taking the time to publish your review. We are glad you enjoyed your stay with us. Kind regard The Wairakei Resort Team

3 out of 5
a lot of upkeep required.Paid 300 dlls per night.no heated tool rail, extractor fan in bathroom not working.3 only pillows for 2 people..no choice.Bottom of bathroom door bath side all frilly and split,Carpet all worn in hallways

Posted by , from palmerston north on 15 Oct. 2020

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Comment from Hotel Management

16 Oct. 2020 by Felix, FOM

Dear Gordon McKenzie, Thank you very much for choosing to stay with us and taking the time to publish your review. I'm sorry that the the room didn't live up to your expectations and we have taken your feedback on board. Sincerely, Felix Witte Front Office Manager

5 out of 5

Posted by on 13 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Wairakei Team

Dear Anonymous, Thank you very much for your rating.

About the Wairakei Resort Taupo

Location 640 Wairakei Road, Wairakei, 3379

Property Features

As a guest of Wairakei Resort Taupo, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A spa tub, a fitness center, and a sauna are also featured at the family-friendly Wairakei Resort Taupo. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Wairakei hotel.

  • 187 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Taupo (TUO) (17.4 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Wairakei Resort Taupo offers 187 accommodations with safes and hair dryers. Rooms open to balconies or patios. Cable television is provided. This Wairakei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Pavilion - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Body wraps
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Wairakei Resort Taupo

Policies

Connecting rooms may be available for the Family Unit and Studio King room categories only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 28 for adults and NZD 12.50 for children (approximately)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wairakei Resort Taupo
  • Bayview Wairakei Hotel Taupo
  • Hotel Bayview Wairakei
  • Resort Taupo
  • Wairakei Taupo
  • Wairakei Resort Taupo Hotel
  • Wairakei Resort Taupo Wairakei
  • Wairakei Resort Taupo Hotel Wairakei

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.