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4.5 out of 5

"We had a lovely stay, even got upgraded to a spa suite which was perfect for us coming from a hard day at the Mountain! We would've liked more kitch ... " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

A family-friendly stay in Wairakei awaits you at Wairakei Resort Taupo. You'll be within a 10-minute walk of Wairakei Natural Thermal Valley and 3.3 km (2.1 mi) from Huka Falls. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a golf course.

LCD TVs with satellite channels are featured in all 187 rooms, and you can enjoy free WiFi, safes and hairdryers. Additionally, 24-hour room service and irons/ironing boards are available.

A day of pampering at The Body Firm can include massages and body wraps. The restaurant, Pavilion, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 2 outdoor tennis courts, fitness centre and spa tub plus access to a playground. Plus you'll find free WiFi in public areas, a sauna and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Within a 20-minute drive of this 4-star Wairakei hotel, attractions include Lake Taupo and Orakei Korako Geothermal Park and Cave.

Economy Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$91* Per night/room 3 Nov. - 4 Nov.

King Disability

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tauhara King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waiora King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tauhara Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tauhara Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wairakei Resort Taupo ratings based on 595 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wairakei Resort Taupo

Everyone (226) Couples (171) Family (192)
4 out of 5
Staff, facilities (pools, kids playground, kids movie at night) were all great. The room however was slightly tired & needs a revamp. The beds in particular need to be replaced (way too soft)

Posted by , from Sydney on 11 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Felix, FOM

Dear Steve, Thank you very much for choosing to stay with us and taking the time to publish your review. We are glad you were happy with the staff and facilities on site. I'm very sorry about the bedding though. I will address this to the Housekeeping Team o we can replace the bedding when necessary. Thank you very much for your feedback. Kind regards Felix Witte Front Office Manager

5 out of 5
Wonderful stay. An elegant older property that makes up for its less recent infrastructure with its friendliness and many included amenities. The kids movies with popcorn and fairly floss are a great example. Some of the best value we’ve every had with the family.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by FO Team

Dear Anonymous, Thank you very much for staying with us and taking the time to publish your feedback! We are glad to your comments about the staff friendliness and our amenities. Hopefully we can welcome you back very soon! Kind regards The Wairakei Resort Team

4 out of 5
Good location, plenty of amenities and a good breakfast

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Felix, FOM

Dear Anonymous, Thank you very much for taking the time to review your stay. It's great to read that you were happy with the location, amenities and breakfast. Hopefully we can welcome you back very soon! Sincerely, Felix Witte Front Office Manager

4 out of 5
Loved the swimming pool Fridge didn't work TV didn't have all the normal channels Friendly and helpful staff and service

Posted by on 29 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Felix, FOM

Dear Anonymous, Thank you very much for staying with us and taking the time to review your stay. I do apologise for the faulty fridge in your room. We would appreciate if you could advise tour reservation or room number so we are able to fix it. Looking forward to hear back from you. Sincerely, Felix Witte Front Office Manager

5 out of 5
My bed had pillows and the pillows were on my bed. Is this 50 characters yet?

Posted by on 27 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by FO Team

Dear Anonymous, Thank you very much for your creative review! We are glad you enjoyed your stay with us. Kind regards The Wairakei Resort Team

5 out of 5
I loved the history of the property, and the layout of the resort.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by FO Team

Dear Anonymous, Thank you very much for 5 out of 5! We are glad you enjoy staying with us. Kind regards The Wairakei Resort Team

4 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Wairakei Team

Dear Anonymous, Thank you very much for your rating

4 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by FO Team

Dear Anonymous, Thank you very much for your great review. Kind regards The Wairakei Resort Team

5 out of 5
great room. Breakfast was excellent too. Real value for money

Posted by on 19 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by FO Team

Dear Anonymous, Thank you for your 5***** rating. We are glad you enjoyed your stay. Kind regards The Wairakei Resort Team

5 out of 5

Posted by on 16 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by FO Team

Dear Anonymous, Thank you very much for your great rating. Hopefully we will see you again very soon. Kind regards The Wairakei Resort Team

About the Wairakei Resort Taupo

Location 640 Wairakei Road, Wairakei, 3379

Property Features

As a guest of Wairakei Resort Taupo, you'll find a full-service spa, a golf course, and 2 the outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A hot tub, a fitness centre, and a sauna are also featured at the family-friendly Wairakei Resort Taupo. Limited free parking is available on a first-come, first-served basis. This 4-star Wairakei hotel is smoke free.

  • 187 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Taupo (TUO) (17.4 km / 10.8 mi)
  • Parking: Free self parking

Room Amenities

Wairakei Resort Taupo offers 187 forms of accommodation with a safe and a hairdryer. LCD televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Pavilion – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Body wraps
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.

Pets

  • No pets allowed

Policies

Connecting rooms may be available for the Family Unit and Studio King room categories only. For more details, please contact the property using the number provided on the booking confirmation email.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 28.00 for adults and NZD 12.50 for children (approximately)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wairakei Resort Taupo
  • Bayview Wairakei Hotel Taupo
  • Hotel Bayview Wairakei
  • Resort Taupo
  • Wairakei Taupo
  • Wairakei Resort Taupo Hotel
  • Wairakei Resort Taupo Wairakei
  • Wairakei Resort Taupo Hotel Wairakei

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Wairakei-Hotels-Wairakei-Resort-Taupo.h1668649-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.