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4.3 out of 5

"The property was much bigger than we thought so there was a lot of guests and sometimes parking was an issue. " More

By a verified traveller on Mon 16 May 2022

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Hotel Description

A family-friendly stay in Wairakei awaits you at Wairakei Resort Taupo. You'll be within a 10-minute walk of Wairakei Natural Thermal Valley and 2.3 km (1.4 mi) from Prawn Farm. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

All 187 rooms feature TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and safes. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Hair dryers, phones, and irons/ironing boards are also available.

A day of pampering at The Body Firm can include massages, body wraps, and mani/pedis. The restaurant, Pavilion, is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, gym and spa tub plus access to a playground. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of limited parking.

With a stay at this 4-star Wairakei hotel, you'll be 2.5 km (1.5 mi) from Wairakei International Golf Course and 3.6 km (2.2 mi) from Huka Falls.

Economy King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$134* Per night/room 14 Jun. - 15 Jun.

Tauhara Twin

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Huka Twin

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tauhara King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wairakei Resort Taupo ratings based on 396 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wairakei Resort Taupo

Everyone (220) Couples (67) Family (100)
3 out of 5
The property was much bigger than we thought so there was a lot of guests and sometimes parking was an issue.

Posted by on 16 May 2022

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Comment from Hotel Management

17 May 2022 by FO Team

Dear Rex, Thank you very much for staying with us and taking the time to publish your review. Kind regards The Wairakei Resort Team

2 out of 5
Many groups of kids running throughout hotel/restraint, no parents in sight/caring. It was meant to be a night away from that, not this time!

Posted by on 25 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Felix, FOM

Dear Andrew, I'm sorry that your recent stay during the school holidays didn't live up to your expectations. Sincerely, Felix Witte Front Office Manager

2 out of 5
😏

Posted by on 23 Apr. 2022

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Comment from Hotel Management

5 May 2022 by FO Team

Dear Kara, Thank you very much for staying with us.

3 out of 5
all in one ie dining, sleeping, relaxing did not like breakfast was cold

Posted by on 22 Apr. 2022

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Comment from Hotel Management

5 May 2022 by Felix, FOM

Dear Addy, Thank you very much for staying with us and taking the time to publish your review! I'm very sorry that the breakfast didn't live up to your expectations and have shared your feedback with the chef. Sincerely, Felix Witte Front Office Manager

4 out of 5
Rooms clean and tidy Breakfast over priced and very poor

Posted by on 8 Mar. 2022

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Comment from Hotel Management

8 Mar. 2022 by FO Team

Dear Karl, Thank you very much for your rating. We are glad you enjoyed your stay overall and acknowledge your comments regarding the breakfast. Kind regards The Wairakei Resort Team

5 out of 5
All good once again thank you

Posted by on 1 Feb. 2022

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Comment from Hotel Management

2 Feb. 2022 by Siddhesh

Dear Pete, Thank you for choosing your stay at Wairakei Resort and taking the time to publish such a wonderful review. Looking forward to welcoming you back very soon. Sincerely, Siddhesh Bichu Wairakei Resort Team

5 out of 5
A Great place to stay, quiet and clean. We'll be back.

Posted by on 31 Jan. 2022

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Comment from Hotel Management

2 Feb. 2022 by Siddhesh

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Siddhesh Bichu Wairakei Resort Team

2 out of 5
Very tired needs a major overhaul

Posted by on 24 Jan. 2022

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Comment from Hotel Management

26 Jan. 2022 by Felix, FOM

Dear Wayne, Thank you very for staying with us and taking the time to publish your review. We acknowledge your comments regarding the the age and décor of the Resort. Sincerely, Felix Witte Front Office Manager

3 out of 5
Nice layout and grounds, room needs a bit of an update. But very friendly and helpful staff.

Posted by on 12 Jan. 2022

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Comment from Hotel Management

13 Jan. 2022 by FO Team

Dear Galina, Thank you very much for your review. We are glad you enjoyed your stay overall and hope to see you again soon! Kind regards The Wairakei Resort Team

4 out of 5
Enjoyed being able to relax in one place. Wish to acknowledge young barman on on Monday evening. Very efficient, polite and ran a very busy evening. Always checking on all his customers, nothing was a problem. Great to see exceptional service still exists.

Posted by on 11 Jan. 2022

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Comment from Hotel Management

13 Jan. 2022 by FO Team

Dear Lisa, Thank you so much for your lovely review. We are glad you enjoyed your stay and the service and I will share your comments with Praveen in the Bar. Kind regards The Wairakei Resort Team

About the Wairakei Resort Taupo

Location 640 Wairakei Road, Wairakei, 3352

Property Features

Wairakei Resort Taupo offers its guests 2 outdoor swimming pools, outdoor tennis courts, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Wairakei Resort Taupo. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Wairakei hotel.

  • 187 guestrooms or units
  • 3 levels
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Wairakei Resort Taupo offers 187 accommodations with safes and hair dryers. Rooms open to balconies or patios. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Pavilion - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40 per night.

Pet Policy

  • Pets and service animals are not allowed at Wairakei Resort Taupo

Policies

Connecting rooms may be available for the Family Unit and Studio King room categories only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 35 for adults and NZD 17 for children (approximately)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wairakei Resort Taupo
  • Bayview Wairakei Hotel Taupo
  • Hotel Bayview Wairakei
  • Resort Taupo
  • Wairakei Taupo
  • Wairakei Resort Taupo Hotel
  • Wairakei Resort Taupo Wairakei
  • Wairakei Resort Taupo Hotel Wairakei

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.