Upper West Side hotels & accommodation with spa

I have stayed here many times. It is clean, safe, well priced and very convenient to the 1, 2, 3 subway. Literally a few steps out the door.

The room smelled like cigarettes, no fridge, and the room itself was too small for the price paid, the bathtub looked old) Staff (people that clean/lobby that opened the door/bartenders/waters) were very friendly.

Rooms are dated. Fixtures were rusty and broken. Can't close bathroom door with the shower mat down. A/C malfunctioned leaving room either freezing or 87 degrees. Lobby needs a remodel to tear out the old bar which isn’t functional. Rooftop pool is tiny. Gym is small and outdated and was randomly closed. Ventilation system needs a thorough cleaning. Staff tried to be professional, but security burst into our room at 11:58pm to investigate a "noise complaint" that was my kid's white noise machine trying to drown out street noise. No call. No knock. Just burst in the room giving my kids a fright and nightmares. Location is about all it has going.