Waikato District Holiday Packages

Bathroom was dirty.

We stayed in a suite. On arrival at the hotel, we were told the room was not yet available. We were 30-40 minutes early for the stated check-in availability time of 15:00. As we needed to change to go out, we were provided with access to the hotel fitness room. While helpful, I can't help feeling that the hotel should have prioritised readying its most expensive rooms ahead of others. The room itself was nice, though a popped champagne cork, still in its metal cage, was found behind the bathroom door, indicating the cleaning hadn't been 100% thorough. The most disappointing aspect was breakfast where the range of available items felt very poor. Our rate included breakfast, but at a per person rate of over NZ$40, I expected better. The absence of non-dairy butter/spread meant dry toast, and in 2026, I think failing to provide for dietary/allergy requirements rather poor. Despite being part of the Auckland Sky City precinct, use of the other two hotel's facilities is not permitted - so we could not access the Sky City Grand's swimming pool. Overall, the staff were trying their hardest, the rooms and decor are modern and fresh, but the little touches and a few missed-steps left us thinking we'll stay elsewhere next time we visit.

Always consistently clean and comfortable. Good value for money and love having the option to save on your private vehicle storage by leaving it with the staff, whilst overseas. I have used this motel several times and will continue to do so as long as it stays like it is. Thank you BK team 🙌