4.6 out of 5

"More than happy to stay there again. Very good hotel " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Mangere awaits you at Jet Park Hotel Auckland Airport. You'll be 3.3 km (2.1 mi) from Butterfly Creek and 3.8 km (2.4 mi) from Villa Maria Estate. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and free valet parking.

All 222 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, wired Internet and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include designer toiletries, while Select Comfort beds and premium bedding invite a good night's rest. Pillow menus, free newspapers and safes are also available.

The restaurant, Te Maroro, serves fusion cuisine and is open for breakfast, lunch and dinner. Indaba Lounge Bar is the hotel's own cocktail bar, serving drinks along with breakfast and lunch. Enjoy the fitness centre and pool loungers as well as access to a playground. 807 square feet (75 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Added amenities include free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Full breakfast is available daily between 5:00 AM and 10:30 AM. There's also extended parking, along with the convenience of car rentals on site.

Within a 15-minute drive of this 4.5-star Mangere hotel, attractions include Rainbow's End and One Tree Hill Domain.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 1 Sep. - 2 Sep.

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Jet Park Hotel Auckland Airport ratings based on 995 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jet Park Hotel Auckland Airport

Everyone (445) Couples (337) Business (6) Family (202)
4 out of 5
Awesome beds...very comfortable. Shuttle service is excellent.

Posted by on 17 Aug. 2019

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3 out of 5
Shower unit was not very practical and sprays water over large area of bathroom, though may have been designed this way as part of wheelchair access to shower unit.

Posted by on 16 Aug. 2019

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4 out of 5
Enjoyed our stay. Staff very friendly and efficent. Food was ordinary. Room was comfortable bed great.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

5 out of 5
Great location, very friendly staff. Dinner was amazing.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

1 Aug. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

5 out of 5
Pleasant staff, v clean rooms. Welcoming. Will stay again

Posted by on 31 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

4 out of 5

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

4 out of 5
Nice and central to the airport - 2 min trip. Checking in and out was a breeze.

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

3 out of 5
Kettle & hairdryer not working. Pickup from Airport very good

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I have passed the information mentioned here and on the comment card to housekeeping to check and replace the items that are not working. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

5 out of 5

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

2 out of 5
Cleaners were still in our room when we arrived, then only vacuumed the bathroom area rather than the whole room. No milk supplied for tea and coffee and only one towel for two people?? (Further towels were supplied when asked for) Room was dated and not worth the $173 we paid for the night. Shuttle driver from the airport was very friendly and helpful

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel. I would like to apologise for the service you have received and the issues you acknowledge and will ensure these are addressed with the corresponding departments to ensure they are rectified going forward. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

About the Jet Park Hotel Auckland Airport

Location 63 Westney Road, Mangere, 2022

Property Features

Jet Park Hotel Auckland Airport offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 807 square feet (75 square metres) and includes conference centres. A library, a terrace, and tour or ticket assistance are also featured at the luxury Jet Park Hotel Auckland Airport. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.

  • 222 guestrooms or units
  • 5 levels
  • 2 buildings
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (3.7 km / 2.3 mi)
  • Train station: Auckland Middlemore Station (6.4 km / 3.9 mi)
  • Parking: Free valet parking; extended parking available for a surcharge

Room Amenities

Jet Park Hotel Auckland Airport offers 222 forms of air-conditioned accommodation with minibars and a safe. Select Comfort beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 5:00 AM to 10:30 AM.

Te Maroro – Overlooking the pool and garden, this restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Indaba Lounge Bar – This poolside cocktail bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Coffee Shop – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

A complimentary airport shuttle is available for guests' convenience. Please contact the hotel through the number listed on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 32 for adults, and NZD 1 and NZD 32 for children (approximately)
  • Fee for in-room wired Internet: NZD 5 per day (rates may vary)
  • Extended parking fee: NZD 35.00 per week
  • Late check-out fee: NZD 40.00 (subject to availability)
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jet Park Airport
  • Jet Park Airport Hotel
  • Jet Park Hotel
  • Jet Park Airport Hotel And Conference Centre
  • Jet Park Airport Mangere
  • Jet Park Hotel & Conference Centre Auckland/Mangere
  • Jet Park Hotel Mangere
  • Jet Park Mangere

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.