4.8 out of 5

"Couldn’t fault it! Great showers, comfy beds, service oriented staff & a sensational breakfast!!! " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

At Novotel Auckland Airport, you'll be connected to the airport and 10 km (6.2 mi) from Rainbow's End. Highlights at this luxury hotel include a restaurant and in-room LCD TVs.

All 263 soundproofed rooms feature iPod docks, WiFi, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillow menus invite a good night's rest. Additionally, digital TV, coffee/tea makers, and safes are available.

The restaurant, The Square, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 296 square feet (27 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Additionally, you'll find a fitness centre, WiFi in public areas, and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of car rentals on site.

Attractions within a 20-minute drive of this 4.5-star Mangere hotel include Alexandra Park and ASB Showgrounds.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$267 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Auckland Airport ratings based on 1,020 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Auckland Airport

Everyone (496) Business (6) Couples (328) Family (187)
5 out of 5
All the staff from the cleaners to the managers all friendly helpful, the room are lovely, you cant hear a thing, its hard to believe l am in an airport. The food superb, i would highly recommend this place and come back again.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by NAAGRM

Kia ora, What a delight to have welcomed you to Our Place. I'm so pleased that you appreciated the quiet space of your room and enjoyed your dining experience. It's a real thrill to know that what stood out for you was the warm and engaging service from every member of the team. Please come and see us again Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

5 out of 5
Very close proximity to airport Great view Comfortable beds

Posted by on 18 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by NAAGRM

Kia ora, A delight to have welcomed you to Our Place. I'm so pleased that you appreciated our location and loved your room, both for the comfortable space and the view it afforded you. We hope to see you again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

5 out of 5
So calming. If I was still living in Auckland I would still stay here the night before I would fly out anywhere

Posted by on 16 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by NAAGRM

Kia ora, Thanks for coming to stay - we're really thrilled to learn that stopping over at Our Place was such a relaxing experience for you. Please come and see us across your next journey. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

4 out of 5
Proximity to the airport is the selling point, the room price is expensive but it makes for an easy travel

Posted by on 24 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by NAAGRM

Kia ora, Thanks for coming to stay. We're so pleased that our location made your travelling life all the easier. As we see such high demand we'd certainly recommend getting in as early as you're able when making bookings in a best effort to get a great deal. We hope to see you again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

4 out of 5
Great food, staff and room—- but found the aircon too cold

Posted by on 8 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by NAAGRM

Kia ora, Thanks for coming to stay. I'm really delighted that the team welcomed you warmly and that you enjoyed both room and dining experiences. Do sing out if you ever have any challenges - we'd be happy to come and assist in putting things right. We'd love to welcome you again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

4 out of 5
Very good, staff friendly and food was good. Good gym

Posted by on 2 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by NAAGRM

Kia ora, It's really wonderful to learn that you encountered such warm engagement from the team. I'm delighted too that you loved our gym facility. Please come and visit us again. Ngā mihi nui | Warm regards Jono Tremain Guest Relations Manager Novotel Auckland Airport

5 out of 5
Quiet room, unbelievably close to International Airport, great food in Restaurant

Posted by on 30 Jan. 2019

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4 out of 5
Great place to stay after a late flight but restaurant was out of the first two wines I chose! Otherwise faultless!

Posted by on 22 Jan. 2019

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4 out of 5
Nice hotel next to international airport , do easy

Posted by on 18 Jan. 2019

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5 out of 5

Posted by on 15 Jan. 2019

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About the Novotel Auckland Airport

Location Ray Emery Drive, Mangere, 2022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 296 square feet (27 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Novotel Auckland Airport. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.

  • 1 building
  • 263 guestrooms or units
  • 11 levels
  • 296 sq ft of conference space
  • 27 sq. m of conference space
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (1.1 km / 0.7 mi)
  • Train station: Papatoetoe Station (8.3 km / 5.1 mi)
  • Parking:

Room Amenities

Novotel Auckland Airport offers 263 forms of air-conditioned accommodation with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a rainfall showerhead, complimentary toiletries and a hairdryer. This Mangere hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Square – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5.10 per hour (rates may vary)
  • Fee for wired Internet in public areas: NZD 19.20 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25 per night
  • Valet parking fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Auckland Airport Hotel
  • Novotel Auckland Airport
  • Novotel Auckland Airport Hotel Mangere
  • Novotel Auckland Airport Mangere
  • Novotel Auckland Hotel

You should know

  • The total price shown includes a resort fee.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®