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Four Points by Sheraton Anaheim

3.0 star property
Resort with an outdoor pool, near Downtown Disney® District

Photo gallery for Four Points by Sheraton Anaheim

Exterior
Lobby
Lobby
Meeting facility
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
The current price is NZ$250
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
1221 S Harbor Blvd, Anaheim, CA, 92805
  • Place, Disneyland® Resort
    ‪13 min walk‬
  • Place, Downtown Disney® District
    ‪13 min walk‬
  • Place, Disney California Adventure® Park
    ‪14 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.2 out of 10
Very good
(99 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Pool View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Pool View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Pool View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Anaheim

At Four Points by Sheraton Anaheim you'll be within a 20-minute stroll of popular places like Downtown Disney® District and Disney California Adventure® Park. Highlights at this resort include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Tru Grits, serves Fusion cuisine and is open for breakfast, lunch and dinner. Palapa Bar is the resort's own bar, serving drinks along with light fare. Enjoy the gym and Hot tub. 3312 square feet (308 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .This 3-property class Anaheim Resort resort is 2.4 km (1.5 mi) from Anaheim Convention Center and 4.8 km (3 mi) from Honda Center.
View more Resorts in AnaheimOpens in a new window

What's nearby

  • Disneyland® Resort - 13 min walk - 1.0 km
  • Downtown Disney® District - 13 min walk - 1.0 km
  • Disney California Adventure® Park - 14 min walk - 1.2 km
  • American Sports Center - 17 min walk - 1.4 km
  • Anaheim GardenWalk - 17 min walk - 1.4 km

Getting around

  • Santa Ana Regional Transportation Center - 10 min drive
  • Orange County, CA (SNA-John Wayne) - 18 min drive

Restaurants

  • ‪Plaza Inn - ‬16 min walk
  • ‪Red Rose Taverne - ‬14 min walk
  • ‪Galactic Grill - ‬15 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Alien Pizza Planet - ‬16 min walk

About this property

Four Points by Sheraton Anaheim

Resort with an outdoor pool, near Downtown Disney® District
Four Points by Sheraton Anaheim offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this resort measures 3312 square feet (308 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Anaheim. For a fee, parking is available.

This 3-star Anaheim resort is smoke free.

  • 248 guestrooms or units
  • 5 levels
  • 3312 sq ft of conference space
  • 308 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Anaheim offers 248 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.95 for adults and USD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palapa Bar
  • Tru Grits

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,312 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.95 for children
  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus a one-off USD150 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anaheim Menage
Four Points Sheraton Anaheim Hotel
Hotel Menage Anaheim Boutique Hotel Anaheim
Menage Anaheim
Menage Anaheim Boutique
Menage Anaheim Boutique Anaheim
Menage Boutique
Hotel Menage Boutique Hotel
Four Points Sheraton Anaheim
Hotel Ménage
Four Points Sheraton Anaheim Resort
Menage Hotel Anaheim
Hotel Menage Anaheim
Hotel Menage Anaheim Boutique Hotel
Four Points by Sheraton Anaheim Resort
Four Points by Sheraton Anaheim Anaheim
Four Points by Sheraton Anaheim Resort Anaheim

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Anaheim?

Four Points by Sheraton Anaheim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Anaheim?

As of 6 Dec 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Anaheim on 17 Dec 2025 start from NZ$250.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Anaheim?

Yep, Four Points by Sheraton Anaheim has a self car park with in/out privileges for USD 34.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Four Points by Sheraton Anaheim?

The closest beach to Four Points by Sheraton Anaheim is Bolsa Chica State Beach (18.1 km).

Does Four Points by Sheraton Anaheim have a pool?

Yep, and guests recommend it! Four Points by Sheraton Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 24 hours.

What makes Four Points by Sheraton Anaheim a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Anaheim.

Is Four Points by Sheraton Anaheim family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Anaheim is a hit with families.

Does Four Points by Sheraton Anaheim serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Anaheim?

No, Four Points by Sheraton Anaheim does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Anaheim?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Anaheim?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Reviews

Four Points by Sheraton Anaheim Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 1009 reviews
Rating 8 - Good. 200 out of 1009 reviews
Rating 6 - Okay. 177 out of 1009 reviews
Rating 4 - Poor. 126 out of 1009 reviews
Rating 2 - Terrible. 147 out of 1009 reviews

Reviews

8/10 Good

May

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was near to almost everything that we wanted to go. Room was clean and the facilities were good. Parking was a little bit far and not free for stayed in customer. It was pet friendly although the fee is much higher than others. Their doors are not soundproof and we can hear all the noise outside.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isela

Stayed 2 nights in Aug 2025

6/10 Okay

Elise Michelle

Travelled with group
Disliked: Cleanliness, staff & service
Customer service was lacking, especially under pressure. The day that our room was cleaned, most of the towels and amenities were not refreshed.
Stayed 3 nights in Aug 2025

6/10 Okay

KAITLIN VAN

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here 4 years ago when they first remodeled and it was SO NICE! Perfect walking distance to Disney without the Disney prices (15min +/-). Plus you can watch the fireworks from the pool area which is also 24 hours! We stayed here this last labor day weekend and it was pretty disappointing. Rooms were a little dirty (we have a baby so my standards may be a bit high). Our keys only worked on some of the gates which was very frustrating. Our key didn't work to our room so we had to call maintenance then and told it would work but the card reader just got hot from the sun. Then to be completely locked out of our room our 3rd night there and have to be moved to a new room. I asked for a cart to help and didn't receive one (maybe they forgot). We also asked for our room to get cleaned on our 3rd day there and no one came. Aside from a very unfortunate experience with our room(s) the one thing I will say is a major plus... The staff is incredibly helpful! When we got moved they were able to credit back our parking due to the inconvenience. The bar/restaurant staff, technicians, front desk are all SUPER kind and helpful. The lobby is very clean and the store is a nice addition for a item you may have forgotten. We will likely come back here because the location and price is unbeatable and we do love the staff, but we just hope they can step it up with room cleanliness and get their doors fixed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and will Return

Everything was great the only reason i gave a 4 star on service was because we tried calling front desk for towels from the night before to the next morning and lines were busy. Frustrating because i had to call the actual hotel for bath towels. Other than that it was a great experience
Stayed 2 nights in Aug 2025

2/10 Terrible

Sabrina Matthew

Stayed 1 night in Aug 2025

2/10 Terrible

Alexis

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it at all!!

The hotel was outdated and not very clean, charging double the price listed on Hotels.com.
Stayed 5 nights in Aug 2025

2/10 Terrible

Eduardo, Somerton

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is nothing like Four Points hotel. It’s was unimproved, ac was loud, the door didn’t close fully and my wife started getting allergies most likely caused by mold. In Addition the 4th floor elevators lobby where our room was had urine smell extremely strong. Imagine walking in with 4 year old about to Disney and smelling like homeless live there. I am very disappointed. Especially for the price.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Good location but felt neglected.

Pictures on site were better than the actual hotel. I had to ask the front desk for towells and coffe cups as we had not seen housekeeping in 3 days. They also charged me $200 for parking a car i told them we did not have. We also did find a dead cockroach in the lobby upon checkin. Positives were close to Disneyland but an hour and sometime a $100 cab ride to universal or the airport.
Stayed 6 nights in Aug 2025

4/10 Poor

Mailee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Good proximity to Disney, but unclean rooms. Dirty and dingy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the bar opened earlier
Stayed 1 night in Aug 2025

10/10 Excellent

Kayde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is at the top of my list!

I’ve stayed in many hotels near Disneyland and for some reason never chose this hotel as my first place, which i genuinely don’t know why! They have everything! It’s a 10 min walk to Disneyland, Starbucks, and Taco Bell is across the street. They have a restaurant, a bar, coffee bar and a gift shop all within the hotel! They have a beautiful pool! The rooms are clean and the bed is comfy! Slept like a log! I would like to give a big shout out to Ramiro! He was so friendly to me and my boyfriend. I could tell he really loves his colleagues and his job. Also, he makes the best margaritas!!! Thank you Ramiro! We will definitely be staying here again!
Stayed 1 night in Aug 2025

6/10 Okay

Rudy

Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie, East Palo Alto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and not very informative. When I would ask them a question they would get bothered and annoyed I even asked. The room was dirty and dusty. I developed a stye in my eye from sleeping on their pillows. Their towels were dirty from previous uses. The lights in the room didn’t work. I asked for a room refresh and when I came back to my room after being out all day it was still not done. Had to go back to the front desk to ask them again to get this done. I could not use the phones in the room as it did not work to get in touch with the front desk. Horrible experience ever and never staying here again.
Stayed 4 nights in Aug 2025

8/10 Good

Francisco E

Stayed 5 nights in Aug 2025

4/10 Poor

Franklin

Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stacy

Travelled with family
Close to Disneyland. Rooms were fine. Pool was on the smaller side but never seemed too busy. Staff was neither friendly o
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was just ok. Tub would not drain and was very grimy, pool area was very messy and extra slippery, only cleaned room once over 4 days, had to find staff from restaurant to get something from the coffee bar, freeway was incredibly loud. 10-15 walk from Disney though.
Stayed 4 nights in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near disneyland.

Elevator from back parking lot to level 5 had a puddle of dirty water in it throughout the trip. Car noise from freeway is rediculous. Insulate those windows. Great view of Disneyland fireworks.
Stayed 1 night in Aug 2025

6/10 Okay

Jose, Morgan Hill

N/a
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor Javier

Stayed 6 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Service was poor. Price to park is ridiculous. Restroom smelled moldy after a while.
Stayed 3 nights in Aug 2025