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Batam 1 Hotel

Property class: 3

Photo gallery for Batam 1 Hotel

A reception area with a marble counter, a chandelier, and a sign that reads "BATAM I".
A hotel with a sign for Lebens Spa, Otta Cafe & Bar, and Carbone Restaurant.
A hotel room with a bed, a desk with a computer, a chair, and a window.
A modern restaurant with a central buffet area, large windows, and a polished tile floor.
An outdoor cafe with a tiled floor, wicker chairs, and a bar area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$32
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Komp. Sarana Wisata Batamia, Blk. A-B, Nagoya Hill, Batam, Batam, 29432
  • Place, Nagoya Hill Mall
    ‪5 min walk‬
  • Place, Grand Batam Mall
    ‪15 min walk‬
  • Place, BCS Mall
    ‪18 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, a nightstand, a desk, and a window.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Batam

Batam 1 Hotel puts you in the heart of Batam, within a 20-minute stroll of Nagoya Hill Mall and Grand Batam Mall. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include hot stone massages and body scrubs along with aromatherapy and reflexology. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Nagoya (Lubuk Baja) hotel include Batam Centre Ferry Terminal and Batam Centre.

What's nearby

  • Nagoya Hill Mall - 5 min walk - 0.5 km
  • Grand Batam Mall - 15 min walk - 1.3 km
  • BCS Mall - 18 min walk - 1.6 km
  • Batam Centre - 16 min drive - 14.9 km
  • Batam Center Shopping Area - 16 min drive - 14.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Warung Guling Pak Made - ‬3 min walk
  • ‪Yong Kee Istimewa Soup Seafood - ‬3 min walk
  • ‪Kedai Kopi Instar - ‬2 min walk
  • ‪Acia Ikan Bakar - ‬2 min walk
  • ‪Bakso Gress - ‬2 min walk

About this property

Batam 1 Hotel

Batam 1 Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

4 meeting rooms and coworking spaces are available. Batam 1 Hotel also features coffee/tea in common area, express check-in, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Batam hotel.

  • 66 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Batam 1 Hotel offers 66 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and complimentary slippers. 42-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

A modern hotel lobby with a reception desk, a chandelier, and a dining area.
Hana Hotel
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 57 reviews
Hana Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • 4 meeting rooms
  • Coworking space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 19 and over, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Batam 1 Hotel

Children and extra beds

  • Children are welcome.

Payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 250000 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 19 and over, and the test must have been administered no more than 24 hours prior to check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam 1 Hotel Hotel
Batam 1 Hotel Batam
Batam 1 Hotel Hotel Batam

Frequently asked questions

Are there any beaches close to Batam 1 Hotel?

The closest beach to Batam 1 Hotel is Nongsa Beach (10.9 km).

How much does it cost to stay at Batam 1 Hotel?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Batam 1 Hotel on 1 Nov 2026 start from NZ$32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Batam 1 Hotel?

Yep, there is an onsite spa at Batam 1 Hotel. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Batam 1 Hotel a romantic place to stay?

Couples dining and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Batam 1 Hotel.

Does Batam 1 Hotel serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Batam 1 Hotel?

No, Batam 1 Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Batam 1 Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Batam 1 Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Batam 1 Hotel?

No, pets and service animals are not allowed.

Batam 1 Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 13 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Decent room at the price point.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No hair drying (you need to pay additional fee if you want) A bit noisy, but acceptable Location is good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are thoughtful.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pressure for hot shower, facilities are enough with the reasonable rate. Walking distance from the major touristic places in Nagoya.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent customer service. The restaurant good food and service. The location nearby to everywhere.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Near to Nagoya Food Centre but not too near to malls
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and it’s value for money.There is no breakfast buffet as the occupancy rate is not of desired standard, which is understandable.It’s only a 5 min short to nagoya hill shopping so it’s still considered accessible
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in is smooth. Staff are fluent in English which makes the whole communication very clear. The room is clean and tidy. Toilet is clean too. The only problem is the basin is a bit too small.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for budget travellers

Hotel staff were really great and went out of their way to provide good service. Overall for the price, i would stay here again if i want to shop at Nagoya. Went for massage and also restaurant/bar at hotel and both were very satisfactory. However, bed is a little hard and can feel the spring. The window overlooks a small river/drain which smelled like the sewer but luckily we didn't smell anything in the room, only at the rooftop bar.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Overall okay lah!

Overall it's comfortable, nice staying, and the front desk is friendly too. But the breakfast has not many choices, only A, B, and C 3 types for choosing, besides maybe due to cost saving, the air-con is not turned on in full at the lunching area, feeling quite hot these days.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far no comment. Every things is fine
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Room without Safe; Fridge; Wardrobe But for such $, we can’t expect much. At least hotel room are clean, the staff are helpful, walking distance to shopping, eateries, massage, karaoke. What more to expect?!?!
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Staff & service
the place is ok
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semuanya sesuai dgn rating nya
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

8/10 Good

Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 1 night in Feb 2025