Birkenhead Point Outlet Centre Tours and Activities

Location is perfect, very friendly and helpfull reception. Clean and even silent when room to the back.

I booked into a single bed room, because I was travelling alone, but didn’t expect the room to be so small. Not even a chair! The bathroom was a good size, very clean, nice strong shower. The room was very quiet and clean. The reception staff were polite and accommodating.

History of the room and building exposed by the Architecture features was wonderful but the hotel is starting to lose its lustre. Upkeep and maintenance are clearly not what they should be for a five-star hotel. Reception was impossible to contact before check-in.