Birkenhead Point Outlet Centre Tours and Activities

It was okay at best. Not great, but not terrible. We arrived after hours and were given two keycards to pick a room, only to find out it was already someone else’s, so we had to move rooms the next morning. The walls are very thin — you can hear people and the shower pipes at all hours. The location is inconvenient for pick-ups and drop-offs. Staff were mediocre, with poor communication and not very helpful. The vending machine didn’t work, so no cold drinks were available. The bed was average.

Clean room and courteous staff

The room was huge but the TV didn't work (Couldn't get a picture). Also better warning about the carpark. Horrible driveway and not many spaces.

Staff were exceptional. No negative issues