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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with water park and free breakfast

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Suite, 2 Queen Beds, Non Smoking, Pool View
Free daily continental breakfast
Lobby
Bar (on property)

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
The current price is NZ$128
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 23 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the area

Urbandale

A family-friendly stay in Urbandale awaits you at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. You'll be 5.6 km (3.5 mi) from Buccaneer Arena and 6 km (3.7 mi) from Iowa Gold Star Military Museum. Highlights at this hotel include a water park, a restaurant and an indoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and waterslide. 10000 square feet (929 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Free continental breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Urbandale hotel include Des Moines Community Playhouse and Iowa Hall of Pride.

What's nearby

  • Merle Hay Mall - 3 min drive - 2.5 km
  • Drake University - 9 min drive - 7.7 km
  • Living History Farms - 9 min drive - 11.1 km
  • Iowa Events Center - 12 min drive - 11.9 km
  • Casey's Center - 13 min drive - 12.3 km

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪7 Brew Coffee - ‬20 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with water park and free breakfast
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and a vending machine are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This Urbandale hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

What is the cancellation policy at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on 5 Nov 2025 start from NZ$128.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yep, Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a free self car park and free RV/bus/truck parking.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a waterslide?

Yep, this property has a waterslide!

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Ramada Tropics Resort & Conf Center by Wyndham Des Moines is a hit with families.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines serve breakfast?

Yeah, free continental brekkie is on offer weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

5.6

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 644 reviews
Rating 8 - Good. 102 out of 644 reviews
Rating 6 - Okay. 126 out of 644 reviews
Rating 4 - Poor. 120 out of 644 reviews
Rating 2 - Terrible. 178 out of 644 reviews

Reviews

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Piced 4 pm check in time went at 4:30 to check in room wasn't ready housekeeping didn't go in the room Saturday to remove garbage leave clean towels and clean room carpet was wet when checked in couldn't get coffee in the morning until restaurant opened paint peeling in the room wasn't impressed with room for how much I paid had one part of pool closed pool was late opening on Sunday
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Russell

Travelled with family
Liked: Staff & service
The staff was incredibly friendly! The back side of the property seemed unkept and unsafe. The door to our bathroom would not close. The ac would only function if the fan was in the on position. When we sat down to have lunch at the in house restaurant we were informed the prices were not right in the menu.
Stayed 2 nights in Aug 2025

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vaycay

Bed was a little to firm for us. It was a bit to noisy. Kids running in the hallway at 11pm.
Stayed 1 night in Aug 2025

6/10 Okay

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me preference this by saying we knew going in it was a day of facility the little ones loved it and knew no better if you're looking for an affordable option this is it and the restaurant was fine and the staff was very nice.
Stayed 5 nights in Jun 2025

2/10 Terrible

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don’t let the exterior fool you-once you’re indoors you’ll realize there’s major disrepair throughout the building. We had to walk over a standing pool of water in a carpeted hallway from a bathroom shower leaking through the wall. When we walked into our room, we were hit with the smell of mold and mildew. The bathroom was clean and tidy so the smell was likely from the carpet and window covers. Extensive rust on a floor lamp, underneath the shelf in the closet, and on light fixtures. Other parts of the hotel were going through repairs with sections boarded up with plywood and large buckets of material set off to the side in hallways. Woke up to tornado sirens early that next morning. Tried to call the front desk to get directions as to where to go for safety but the phone in the room wasn’t even working. We had gotten in late the night before, but checked out early in the morning and made accommodations elsewhere for the rest of the trip. The front desk was friendly and I appreciated that they refunded the 2nd night.
Water damage on wall and wet carpet
Repairs underway. Exterior door’s card swiper doesn’t work so it’s unlocked.
Water damage, rust
Water damage, rust on light fixture.
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jacinth Glo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not so nice place. And oh my gosh, i was so shocked with the breakfast buffet, not appetizing and the dining place is SO dirty. Limited staff and not accomodating at all. Sorry but thumbs down.
Stayed 2 nights in Jun 2025

4/10 Poor

Peggy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Neutral-but not worth the money

We can look past the firealarm getting pulled in middle of the night.. But, no breakfast without warning-nor apologies. It is 2025 We had higher expectations for the location
Stayed 3 nights in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this room July 12th and paid. July 26 4 hours before check in received voicemail saying they overbooked and couldn’t accommodate. Had the whole weekend planned with my grandboys. Extremely disappointed.
Stayed 1 night in Jul 2025

4/10 Poor

Kristina

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The included breakfast only had one option which would be fine as long as no one has a food allergies. The lifeguards at the pool did not seem to care about the kids saftey. As there where 10-12 year old kids running around in the 1 foot deep pool, pushing little kids out of the way on the stairs and up by the slides causing kids to hit their heads. Music was loud enough to hear clear as day in the rooms after the pool was closed and past midnight. Then on Saturday into Sunday at 1 am the fire alarm was going off and on and no one could get an answer as to what was going on or if those staying in the hotel where safe. The bathroom title in the room we stayed in was loose and would slip when you walk on it. Lets not forget the humidity from the pool causing water to build up on the room doors and arch ways causing water to drop on you when entering or leaving the room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michaelle

Disliked: Cleanliness, property conditions & facilities
There is mold everywhere. The bathroom didn't have any ventilation no fan mold growing all over in the grout . The carpet was wet and sticky probably why when we arrived the AC was set at 64. There are spots everywhere where the paint is bubbled up due to mold . You can tell where they cut the bigger spots and just painted over . In the hallway was standing water all throughout and the smell was strong like cat piss . Other people meet us in hallway had same issues some sounded worse than ours. Fire alarms went off at 1:30 in morning. They had no real protocol half people evaluated others just hung out in hallway finally fire department came to ok everything. I as well as other families have videos and pictures of the water and mold . The health department seriously needs to investigate. I will be sharing my video and pictures with them just wish I could bottle up the smell and send to them also.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bianca

Travelled with family
Liked: Staff & service
We booked two rooms. One room was great, no issues. The second had a soaked floor and mouse dropping ON one of the beds. We alerted the front desk and they switched our room. The room they gave us, already had guests in it. So they switched us again, that room had guests in it as well!! Then they tell us there’s no rooms available at all and they don’t know what to do for us. Unbelievable. We got our money back for both rooms and left.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

8/10 Good

mike

Stayed 1 night in Jul 2025

6/10 Okay

megan

Travelled with family
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Stayed 1 night in Jul 2025

4/10 Poor

Shauna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not impressed with our room, the door to bathroom was broke didn’t lock, the door to bedroom didn’t lock, the blinds in livingroom were broke and we had to hang a sheet, we were supposed to have a pullout couch there wasn’t one, had to find a roll away bed! We would like our money back
Stayed 2 nights in Jul 2025

4/10 Poor

LaTasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The owner needs to have some serious work down to this place!
Stayed 2 nights in Jul 2025

6/10 Okay

Danielle

Travelled with family
Disliked: Staff & service, property conditions & facilities

Disappointed but waterpark & pizza helped

I rented a suite bc we had 5 people and pulled out the bed in the couch, it was broken and no one could sleep on the bed. The person woke up with a back ache the next morning. The water park and the pizza were a hit tho. Was disappointed tho.
Stayed 1 night in Jul 2025

6/10 Okay

chris

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Not a bad place , especially for kids, but their onsite bar and restaurant are never open when you want them to be, and the restaurant didn’t even have an active liquor license to serve drinks. Rooms were clean and nice ehough
Stayed 2 nights in Jul 2025

4/10 Poor

Hailey

Stayed 1 night in Jul 2025

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service
Stopped because of pool fun. Room was not as I reserved but was given a different room fir 5. Tv did not work, bathroom door did not close, toilet seat broke, lots of wear on walls.
Stayed 1 night in Jul 2025