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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with water park and free breakfast

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Swim and play in the central pool surrounded by a palm tree and a ship-themed play structure with slides.
Relax with a drink at the Captain Morgan bar, featuring a flat-screen TV and comfortable seating.
Two single beds with white linens, a flat-screen TV, and a desk with chair.
Enjoy a communal dining experience with tables set for guests, a fireplace, and natural light pouring in through the large window.
Relax in the inviting lobby, featuring a circular seating area and a comfortable leather couch.

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Pool
  • Breakfast included
The current price is NZ$148
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪9 min drive‬
  • Casey's Center
    ‪13 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 23 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Urbandale

A family-friendly stay in Urbandale awaits you at Ramada Tropics Resort & Conf Center by Wyndham Des Moines. You'll be 5.6 km (3.5 mi) from Buccaneer Arena and 6 km (3.7 mi) from Iowa Gold Star Military Museum. Highlights at this hotel include a water park, a restaurant and an indoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and waterslide. 10000 square feet (929 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Free continental breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Urbandale hotel include Des Moines Community Playhouse and Iowa Hall of Pride.

What's nearby

  • Merle Hay Mall - 3 min drive - 2.5 km
  • Drake University - 9 min drive - 7.7 km
  • Living History Farms - 9 min drive - 11.1 km
  • Iowa Events Center - 12 min drive - 11.9 km
  • Casey's Center - 13 min drive - 12.3 km

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with water park and free breakfast
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers its guests a water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and a vending machine are also featured at the family-friendly Ramada Tropics Resort & Conf Center by Wyndham Des Moines. Self parking is free.

This Urbandale hotel is smoke free.

  • 166 guestrooms or units
  • 2 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

What is the cancellation policy at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on 31 Aug 2025 start from NZ$148.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yep, Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a free self car park and free RV/bus/truck parking.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a waterslide?

Yep, this property has a waterslide!

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Ramada Tropics Resort & Conf Center by Wyndham Des Moines is a hit with families.

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines serve breakfast?

Yeah, free continental brekkie is on offer weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

5.6
Rating 10 - Excellent. 98 out of 522 reviews
Rating 8 - Good. 84 out of 522 reviews
Rating 6 - Okay. 103 out of 522 reviews
Rating 4 - Poor. 89 out of 522 reviews
Rating 2 - Terrible. 148 out of 522 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The television would not work and the phone to the front desk wouldn't work either. We told them about the tv and they told us what to do but still wouldn't work even to come on. The phone would ring on my end and they could see I was calling but unable to connect.
Stayed 1 night in Apr 2025

6/10 Okay

Debora

Stayed 1 night in Jan 2025

10/10 Excellent

cathy

Stayed 2 nights in Apr 2025

2/10 Terrible

Amber D

Travelled with family
Disliked: Staff & service, amenities
The water park was closed and the TV in the room did not work. The front desk staff at check in barely engaged with me and seemed bothered to have to help me
Stayed 1 night in Apr 2025

2/10 Terrible

Desiree

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Clint

Pool was open and room was clean, all we needed.
Stayed 1 night in Apr 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Nicki

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

Lukewarm, dirty hot tub. Extremely cold pools that make it hard to enjoy the water. Bathroom door doesn’t latch, bathroom fan doesn’t work. They made the hot tub 18+ when highschoolers were there for a sporting event. There was no breakfast set up on Saturday so we had to leave. When we came back at 9 the breakfast area has 1 cereal option, some fruit, they were just bringing out pancake batter. The whole area was a mess. I expect better when paying almost 400 to stay the weekend.
Stayed 2 nights in Apr 2025

2/10 Terrible

Makayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Josephine

Travelled with family and small children
The stay was alright. for almost $400 for two nights I would expect more though. Check in took the longest it's ever taken for me at a hotel. It was crazy. I waited for 30 mins with only two people ahead of me in line.. We booked a room for 4 people and only were given 2 towels. When I asked for more the staff member said she would bring me some when they had them available and had a list of room numbers that needed towels on her hand. They never brought us any towels. They also ran out of towels in the pool as well. So needless to say we were cold and wet. I booked this for the waterpark which was okay. I appreciated there were lifeguards but there were floating nasties in the hot tub, and the jets didn't even work. The pool water was warm in the kiddie pool, freezing in the other pools. The slide off the small ship looked sharp on the bottom and didn't extend to the floor of the pool so that seemed like a hazard for my kids. The water squirters also didn't work by the edge of the pool. Average stay but definitely wouldn't spend the extra $100-200 on this hotel next year.
Stayed 3 nights in Apr 2025

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Linsey

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities
I stayed there over the weekend with my family and as soon as i arrived at 4 the lobby was full of people checking in * i would recommend you doing it online* with only 2 people working, As soon as i got to the counter the lady was nice and friendly. I got to our room and there was towels everywhere in the hallways. I noticed they only had 2 towels in the room and we had 2 adults and 2 kids that were in the room. We went to the waterpark and we let the kids play and us as the adults played too well the hot tub didn't work. the bar in the middle the bartender was highly rude and didn't acknowledge us till we had to say something. when i ordered my drink she used stir sticks as my straw and i had to ask for a lid. The waterpark wasn't fully stocked with towels, so we had to go to our room fully soaked and dripping wet, we went to the front desk and asked for towels and we were told on numerous occasions they were out of towels and someone was bringing more, i gave the lady our room number to see if she could have someone bring them to our door when they got some and she said yes ** never got any extra towels** went to the waterpark the next morning and of course no towels in the pool area and also in the front desk got told the same story " out of towels someone is bringing more" as soon as i told one of the lifeguard he brought some up and less then 5 mins of him bringing them up they were gone. The breakfast was mediocre. when they were cleaning up the guy was kinda rude.
Stayed 1 night in Apr 2025

6/10 Okay

Erin, Council Bluffs

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were all great from the desk clerks to the bar staff. The hot tub was not operating like it should and was fishing dead skin off the water’s surface was not hot and the jets were not working. Room was great but we did have kids knocking on our door and running all evening as we were pool side. But we came for our 3 year olds Birthday and she and the other kids had an absolute BLAST
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Room comfort
Disliked: Cleanliness, staff & service

Overall - i would stay again

Check in, restaurant, water park was great! Staff was friendly. With the amount of kids in the hotel - it was quiet. Showers in the room...could use alot of improvemet...water spilling out of our shower, water never really got warm enough for comfort.
Stayed 2 nights in Apr 2025

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No quality continental breakfast. Extremely noisy- no sound proofing what so ever!
Stayed 2 nights in Apr 2025

6/10 Okay

Sofia

Stayed 1 night in Apr 2025

8/10 Good

Travis

Business traveller, Travelled with partner
Liked: Cleanliness
It was ok . Could have been better staffed
Stayed 3 nights in Apr 2025

4/10 Poor

Josiah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel seemed to be poorly staffed and over occupied. There was trash left behind by others and left untouched. They staff the restaurant was polite and helpful, but the tables were beyond sticky and needing resurfacing. Blaring music from the pool was left on all night and cops were called for various disturbances. I can’t safe we felt overly safe.
Stayed 1 night in Apr 2025

2/10 Terrible

Tammy, Sioux City

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothibg
Stayed 2 nights in Mar 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible!

Terrible hotel, Boss’ Pizza (attached to the hotel) took over 2 hours before the manager came an asked if we received our food yet, which we had not. Manager argued with me about my order. I order Alfredo with broccoli & Alfredo pizza. He said I ordered mini corn dogs and kids Mac & Cheese. Manager made his own employees cry in front of guests, argued with employee’s in front of guests. Unprofessional, worst restaurant experience ever. Hotel left pool music on all night, which was so loud it work me up. Cops were called for some unknown reason.
Stayed 2 nights in Apr 2025

4/10 Poor

Nathanael

Travelled with family

Disappointing

This place has gone down hill over the years. Took my girls during the week and only on one pool was open which was disappointing. There is a free breakfast which was granola bars and danishes from Walmart. It use to be a warm breakfast. It’s probably better on the weekends.
Stayed 1 night in Feb 2025

6/10 Okay

Nikedda

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The doors are hard to open an the wood is peeling on them the toilet rocks when u sit on it
Stayed 1 night in Apr 2025