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Imperial Hotel

3.0 star property
Hotel in Fort William with 2 restaurants and bar/lounge

Photo gallery for Imperial Hotel

Executive Double Room
Lobby sitting area
Exterior
Property grounds
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The current price is NZ$340
includes taxes & fees
2 July - 3 July

Explore the area

Map
Fraser Square, Fort William, Scotland, PH33 6DW
  • West Highland Way
    ‪4 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(12 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • Sleeps 2
  • 1 Double Bed

About the area

Fort William

At Imperial Hotel you'll be within steps of Loch Linnhe and West Highland Museum. Highlights at this hotel include 2 restaurants and in-room free WiFi. .Library Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a library and wedding services. On weekday mornings full breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3-property class Fort William City Centre hotel, you'll be 11.9 km (7.4 mi) from Ben Nevis.

What's nearby

  • Great Glen Way - 4 min walk - 0.4 km
  • West Highland Way - 4 min walk - 0.4 km
  • Inverlochy Castle - 4 min drive - 2.9 km
  • Ben Nevis Distillery - 4 min drive - 3.5 km
  • Neptune's Staircase - 6 min drive - 4.6 km

Getting around

  • Fort William Station - 4 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Great Glen - ‬5 min walk
  • ‪Ben Nevis Bar - ‬4 min walk
  • ‪Black Isle Bar - ‬5 min walk
  • ‪Ben Nevis Inn - ‬5 min drive

About this property

Imperial Hotel

Hotel in Fort William with 2 restaurants and bar/lounge
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Imperial Hotel also features a library and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Fort William hotel is smoke free.

  • 36 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Library
  • No smoking on site
  • Bar or lounge
Imperial Hotel offers 36 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

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3.6 out of 5, Good, 1,107 reviews
The price is NZ$294
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Blue Restaurant
  • Library Bar

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number YES

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William

Frequently asked questions

What is the cancellation policy at Imperial Hotel?

Imperial Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Imperial Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Imperial Hotel on 2 Jul 2025 start from NZ$339.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Imperial Hotel?

Yep, Imperial Hotel has a self car park, for a fee. Onsite parking is limited.

Does Imperial Hotel serve breakfast?

Yeah, full breakfast is on offer on weekdays between 7:30 AM and 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Imperial Hotel?

No, Imperial Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Imperial Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Imperial Hotel?

No, only service animals are allowed.

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 101 out of 442 reviews
Rating 8 - Good. 153 out of 442 reviews
Rating 6 - Okay. 108 out of 442 reviews
Rating 4 - Poor. 53 out of 442 reviews
Rating 2 - Terrible. 27 out of 442 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with partner
Ok, if you don’t mind cold showers with no water pressure.
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lady at reception
Stayed 1 night in Nov 2024

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no lift
Stayed 2 nights in Nov 2024

8/10 Good

Gordon

Stayed 2 nights in Nov 2024

8/10 Good

Catriona

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

The hallways up to the bedrooms look quite tired but I got a pleasant surprise when I entered my bedroom and found it to be large, clean and nice looking. I had a really comfortable sleep the 2 nights I was there without any noise disturbance (I find it hard to sleep if there's much noise). Breakfast was good.
Stayed 2 nights in Oct 2024

8/10 Good

Van, Inver Grove Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute older hotel with water views. My room had a jetted tub great for relaxing. Great little bar and very good food at the restaurant. Very diverse menu, something for everyone. Perfect location close to everything.
Stayed 2 nights in Oct 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff helpful. My room looked out onto a wall and exit stairwell, but no worries about that. Breakfast was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a thoroughly enjoyable stay at the Imperial
Stayed 2 nights in Oct 2024

10/10 Excellent

Red

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Staff were friendly, accomodating and very helpful. The location and ease of parking was great. The overall state of the facility, especially the rooms, furniture and fixtures were disappointing. It is in desperate need of a refresh/renovation. Cost for the accommodation was fair given the location and availability however we did expect a nicer facility. The breakfast was adequate.
Stayed 1 night in Sep 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. The receptionist was sittinv in a dirty pinkbpuffa coat, no eyr contact, not friendly. No lift, no offer of help with luggage so had to drag my case upstairs. On entering the room the first thing i saw was the filthy windows and could just make out the metal fire escape taking up the whole view. The room was very small, dated and felt cold and dirty. There was no way id spend a night thete. Another guest kindly took my case back down for me as i need to hold the rail with both hands to ho down. When i went to reception she just shrugged and said well youre not gettingvyour money back but i could mot stay thete it was do bad
Stayed 1 night in Sep 2024

2/10 Terrible

Morag

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy, dated and dirty

We couldn’t see the loch from our room due to the condensation on the windows. The window frames were thick with dirt and mould. There was also mould in the bathroom where water from the shower collected on a shelf above the bath. This was charged as a “superior room” - would hate to see the state of the other rooms. Furniture dated and battered. Heavy traffic noise kept me awake most of the night.
Apparently there is a loch view from this window
Dirt and mould on window frame
Another window which is both dirty and mouldy
Damaged furniture in our “superior room”
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

Staff were fantastic and very helpful so no complaints on that front. Food in the restaurant was nice and not too pricey. The only downside was the cost of the room but it seemed on about the same price as other places in the area.
Stayed 1 night in Sep 2024

8/10 Good

Maria Fernanda

Travelled with partner
Liked: Staff & service
Property is very outdated, no lifts which makes a little complicated for older people. Every room has carpets. I would say it’s fair for a night stay, they offer breakfast but the building itself is old.
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moldy bathroom. Pretty sure there was black mold in there. I became ill after staying there. Employees were lazy and borderline rude at the check-in desk.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Liked: Staff & service, amenities
Hotel staff were friendly and the welcoming. It is an old Victorian hotel so the rooms are large but very tired and need a face lift. The plumbing is original and also needs an upgrade but the toilet was very clean and the shower lovely and hot. The best part of the room was the bed. Extremely comfortable and we slept well. As it is right in the heart of Fort William there were a few people going home from the pubs around 12.30 but apart from that it was quiet. We only paid for room only so can not comment on the breakfast. For a competitive one night stop over it was fair value at £139 compared to the Premium In who wanted £223 room only.
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of stairs to climb, but a beautiful place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice breakfast and good value for the money. Walkable to train and bus station nad kind people at the front desk
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Alastair

Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two rooms. One bathroom had mold in the shower and the floor was not vacuumed. The single beds were very small and uncomfortable. The floor in the other bathroom had leaking tiles. The positive note is that it is in a great location along the water and one street away from the fun pedestrian shopping street.
Stayed 1 night in Aug 2024