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4.2 out of 5

"Some maintenance required. Starting to age. " More

By a verified traveller on Thu 15 Feb 2024

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Hotel Description

A luxury stay in Sydney awaits you at Meriton Suites Waterloo. You'll be 3 km (1.8 mi) from Hyde Park and 4.9 km (3 mi) from Star Casino. Highlights at this aparthotel include 3 indoor swimming pools, a spa tub, and a sauna.

Each apartment features a washer/dryer, free WiFi, and a flat-screen TV. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and premium bedding. An espresso maker, a safe, and a hair dryer are also available. Weekly housekeeping is available.

This aparthotel offers free WiFi in public areas, a fitness center, and a 24-hour front desk. Additionally, you'll find laundry facilities, a garden, and dry cleaning/laundry services. There's also the convenience of self parking.

With a stay at this 5-star Waterloo aparthotel, you'll be 4.9 km (3 mi) from Circular Quay and 3.6 km (2.3 mi) from Sydney Town Hall.

1 Bedroom Street Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Modern Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Park Suite

Bed Count 3 King Beds Maximum Occupancy 6 Max

2 Bedroom Park Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

2 Bedroom Modern Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Meriton Suites Waterloo ratings based on 248 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Waterloo

Everyone (139) Couples (37) Family (49)
2 out of 5
Look it’s not great, it definitely needs some love and not really worthy of a 5 star rating. Whilst it was good value for money, and is located a short walk from Coles and the SCG. I probably wouldn’t stay here again for a hand full of reasons. - the mobile reception with Optus and Telstra is poor, which is normally fine when wifi is available, but the wifi was poor and often unusable. - the condition of the bathrooms were a little worn. - they have onsite pools, gym and spa which are located in a building about 5 mins away. But the room keys don’t work, and nobody told us a seperate swipe was needed (which they had none of). - room cleaning is every 3rd day, and it’s barely a clean. They didn’t replenish any of the amenities, didn’t even replace toilet paper, which was empty… what’s the point of even entering the room if you’ve literally just put some stuff in the dishwasher and loosely made the bed.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. It's disappointing...and embarrassing, to hear of the experience you endured on your recent stay, the accommodation and service you have received are not in line with Meriton values and you can be assured that we take all feedback seriously and look to rectify the issues so they do not reoccur on your next stay. We hope to welcome you back again soon. Kind Regard, Ben Shepherd Hotel Manager

3 out of 5
Some maintenance required. Starting to age.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. We are glad to see you enjoyed your stay but understand there were also some concerns which you were inconvenienced by and we sincerely apologise for this. We take all feedback seriously and will be investigating what can be done to eliminate these issues in future. We hope to welcome you back again soon. Kind Regards, Ben Shepherd, Hotel Manager

2 out of 5
The fridge had mold in it and the seal was half off. Sauce up the wall near the bin. Looked like the bedroom cupboards hadn’t been dusty in for ever. When I told and showed reception they did get someone to come and clean it but Wasn’t offered a discount or anything like that

Posted by on 15 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. It's disappointing...and embarrassing, to hear of the experience you endured on your recent stay, the accommodation and service you have received are not in line with Meriton values and you can be assured that we take all feedback seriously and look to rectify the issues so they do not reoccur on your next stay. We hope to welcome you back again soon. Kind Regard, Ben Shepherd Hotel Manager

5 out of 5

Posted by on 12 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by Ben S

It's terrific that your stay at Meriton Suites Waterloo Sydney was comfortable, staying in spacious apartment style accommodation. We look forward to welcoming you back in the future! Kind Regards, Amanda Online Marketing Coordinator

5 out of 5
Great location

Posted by on 10 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo, and for taking the time to provide us with your feedback. It's always fantastic to hear from guests who have enjoyed their time with us and we look forward to welcoming you back again soon!!Kind Regards,Ben Shepherd,Hotel Manager

3 out of 5
Unfortunately when we checked in there was a large police presence in reception. We weren’t informed what was going on. My young son felt unsafe staying the night.

Posted by on 13 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It's always great to hear from guests who have enjoyed their stay. Regarding the police presence at your check-in, this was an isolated incident and unfortunately, we are unable to discuss or provide information due to privacy policies. We look forward to welcoming you back again soon!Kind Regards, Hotel Management

5 out of 5
Bed was lovely and comfortable, great location for the cricket.

Posted by on 13 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It's always a pleasure to hear from guests who have enjoyed their stay! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

5 out of 5

Posted by on 5 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. Its always a pleasure to hear from guests who have enjoyed their experience with us, we will be sure to pass on these compliments to our team and we look forward to welcoming you back again soon!Kind Regards,Hotel Management

5 out of 5
It was a great place for our holiday stay. The ensuite was spacious with all the amenities and kitchen facilities. I liked their swimming pool and gym facilities.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

7 Jan. 2024 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide your feedback. It's always great to hear from guests who have enjoyed their experience with us! We look forward to welcoming you back again soon. Kind Regards, Hotel Management

5 out of 5

Posted by on 21 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Ben S

Thank you for choosing to stay at Meriton Suites Waterloo and for taking the time to provide us with your feedback. It is always great to hear from a guest who has enjoyed their time with us! We look forward to welcoming you back again soon.Kind Regards,Hotel Management

About the Meriton Suites Waterloo

Location 30 Danks Street, Waterloo, NSW 2017

Property Features

Meriton Suites Waterloo offers its guests 3 indoor swimming pools, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and a garden are also featured at the luxury Meriton Suites Waterloo. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. A complete renovation of Meriton Suites Waterloo was completed in March 2018. Smoking is allowed in designated areas at this 5-star Sydney aparthotel.

  • 184 guestrooms or units
  • 15 levels
  • Built in 2007
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Redfern Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Meriton Suites Waterloo offers 184 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers, microwaves, and espresso makers are provided. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Washer and dryer
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet

Nearby Activities

3 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, and AUD 400 for Three Bedroom bookings.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Suites Waterloo Apartment
  • Meriton Suites Waterloo
  • Meriton Suites Waterloo Waterloo
  • Meriton Suites Waterloo Aparthotel
  • Meriton Suites Waterloo Aparthotel Waterloo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.