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Heartland Hotel Fox Glacier

3.0 star property
Eco-certified hotel with coffee shop/cafe and restaurant

Photo gallery for Heartland Hotel Fox Glacier

Relax on the covered porch with comfortable seating and a scenic view of the surrounding landscape.
Relax in this inviting room with a large bed, TV, and outdoor space.
Stunning mountain views surround this charming two-story building, offering a peaceful retreat with a balcony and beautifully manicured lawn.
Relax in our welcoming lobby with comfortable seating, a fireplace, and entertainment options.
Enjoy a casual drink and game night at the bar with a pool table and a variety of food and drink options.

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
11 Cook Flat Road, Fox Glacier, 7886
  • Fox Glacier Glow Worm Forest
    ‪5 min walk‬
  • Fox Glacier
  • Lake Matheson
    ‪5 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Daily housekeeping
Wardrobe
  • 25.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Heating
Mini-fridge
TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
TV
Private bathroom
Daily housekeeping
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Mini-fridge
TV
Private bathroom
Hairdryer
Daily housekeeping
Wardrobe
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Mini-fridge
TV
Private bathroom
Daily housekeeping
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom Suite

Free WiFi, bed sheets

One-Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

About the area

Fox Glacier

Heartland Hotel Fox Glacier places you steps from Te Wahipounamu and within a short 5-minute stroll of Fox Glacier Glow Worm Forest. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, White Pub & Cafe, is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .Attractions in proximity to this 3-property class Fox Glacier hotel include Aoraki / Mount Cook and Mount Cook National Park.

What's nearby

  • Fox Glacier Glow Worm Forest - 5 min walk - 0.5 km
  • Lake Matheson - 5 min drive - 5.8 km
  • Peak Viewpoint - 16 min drive - 10.5 km
  • Westcoast Wildlife Centre - 18 min drive - 25.2 km
  • Glacier Hot Pools - 19 min drive - 25.5 km

Getting around

  • Hokitika (HKK) - 145 min drive

Restaurants

  • ‪Matheson Cafe - ‬5 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬1 min walk
  • ‪Betsey Jane Eatery & Bar - ‬2 min walk
  • ‪White Pub Cafe and Bar - ‬1 min walk
  • ‪Cafe Neve - ‬2 min walk

About this property

Heartland Hotel Fox Glacier

Eco-certified hotel with coffee shop/cafe and restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Heartland Hotel Fox Glacier also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Fox Glacier hotel.

  • 1 building
  • 51 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heartland Hotel Fox Glacier offers 51 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Relax in this inviting room with a large bed, flat-screen TV, and comfortable seating area.

Fox Glacier Lodge

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.5 out of 5, Wonderful, 323 reviews
The price is NZ$180
includes taxes & fees
1 Aug - 2 Aug
Fox Glacier Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Pub & Cafe

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Fox Glacier Heartland Hotel
Fox Glacier Hotel
Heartland Fox Glacier
Heartland Fox Glacier Hotel
Heartland Hotel Fox Glacier
Hotel Fox Glacier
Heartland Fox Glacier
Heartland Hotel Fox Glacier Hotel
Heartland Hotel Fox Glacier Fox Glacier
Heartland Hotel Fox Glacier Hotel Fox Glacier

Frequently asked questions

What is the cancellation policy at Heartland Hotel Fox Glacier?

Heartland Hotel Fox Glacier offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Heartland Hotel Fox Glacier?

Yep, Heartland Hotel Fox Glacier has a free self car park.

Are there any beaches close to Heartland Hotel Fox Glacier?

The closest beach to Heartland Hotel Fox Glacier is Gillespies Beach (16.6 km).

Is there a free airport shuttle available at Heartland Hotel Fox Glacier?

No, Heartland Hotel Fox Glacier does not offer an airport shuttle service.

Is there a bar or restaurant at Heartland Hotel Fox Glacier?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Heartland Hotel Fox Glacier?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Heartland Hotel Fox Glacier?

No, pets are not allowed.

Heartland Hotel Fox Glacier Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 167 reviews
Rating 8 - Good. 75 out of 167 reviews
Rating 6 - Okay. 43 out of 167 reviews
Rating 4 - Poor. 14 out of 167 reviews
Rating 2 - Terrible. 6 out of 167 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Howard

Liked: Cleanliness

Hojo

Very old. Charming in some ways and not so much in others. For Fox Glacier, it was probably the best choice as the restaurant was good and the beer was cold at the bar. Its been awhile since weve seen a place with radiators for heat.
Stayed 2 nights in Feb 2025

10/10 Excellent

ZENITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for the price all in all would recommend it.
Stayed 1 night in Dec 2024

8/10 Good

ABHILASH Krishnan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for stopover overnight stay while travelling from Queenstown to Christchurch
Stayed 1 night in Dec 2024

6/10 Okay

sabil

Travelled with family
Looking pretty dated. Could do with sprucing up of the carpets. We were turned away from dining in-house even though we were told it could be arranged for us.

10/10 Excellent

Lorenz

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel with good breakfast buffet and great restaurant.
Stayed 1 night in Dec 2024

8/10 Good

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was all good except we weren't advised on checking in that breakfast finished at 9 a.m. the next morning. We got a call at 8.30 the next morning to advise us of this. Consequently it was a bit of a rush to get there in time.
Stayed 1 night in Apr 2024

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced for a clean well appointed room. Much better value that where we stayed in Haast.
Stayed 1 night in Mar 2024

8/10 Good

Gio

Liked: Cleanliness, property conditions & facilities
Nice rooms, the restaurant left a lot to be desired but overall food experience
Stayed 1 night in Mar 2024

8/10 Good

Beth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay..
Stayed 1 night in Jan 2024

6/10 Okay

Adrianne

Travelled with family, Travelled with partner
Staff were very friendly and under pressure, a few more staff would be great
Stayed 2 nights in Dec 2023

10/10 Excellent

FORRESTER

Stayed 1 night in Jan 2024

6/10 Okay

natalia

Liked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Bin

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort

Holiday

Great spot
Stayed 2 nights in Mar 2023

6/10 Okay

Jessics

Travelled with group
Liked: Cleanliness, staff & service
Showing its age, room was a lot smaller than anticipated
Stayed 1 night in Feb 2023

8/10 Good

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property, but clean and friendly, helpful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location as a jump off point for hiking
Stayed 2 nights in Feb 2023

8/10 Good

Sudheshini

Travelled with family and small children
Liked: Cleanliness, staff & service
Unique location, friendly staff, clean rooms and all basic conveniences. However the TV was blurry and AC didn't work (replacement fans weren't ideal).

6/10 Okay

Mui Fong

Convenient location but just average room

Hotel is really conveniently located, especially if you want to go for the heli hikes or rides the next day. Room itself is just average though. Can do with more hooks for clothes and maybe a microwave.
Stayed 1 night in Nov 2022

10/10 Excellent

Hazel, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival I was suprised to find that all accommodation is upstairs. However staff only to willing to carry our luggage up and down.
Stayed 1 night in May 2022

8/10 Good

Laura, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms and facilities could use some loving, staff and locals were awesome. We had a great time!!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 6

Very quiet, low-key. Clean and comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Raewyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel, well maintained. Very clean and comfortable room. Great bathroom. Close to many attractions in Fox Glacier.
Stayed 1 night in Jan 2022

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History and scenary surround this hotel
Stayed 1 night in Jan 2022