Heartland Hotel Fox Glacier

3-star property
11 Cook Flat Road, Fox Glacier, 0508 053 286
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4.0 out of 5
Very good!
See all 22 Wotif Reviews

"A comfortable stay. WiFi was very inconsistent and didn’t work most of the time. " More

By a verified traveller on Sat 13 Jan 2018

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Hotel Description

At Heartland Hotel Fox Glacier, you'll be 5.2 km (3.2 mi) from Fox Glacier and 23 km (14.3 mi) from St James Anglican Church. Highlights at this hotel include a restaurant, free self parking and a bar/lounge.

All 51 rooms feature free WiFi, TVs and phones. Fridges and room service make in-room dining convenient.

The restaurant, White Pub & Cafe, is open for breakfast, lunch and dinner. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM.

Attractions in proximity to this 3-star Fox Glacier hotel include Franz Josef Glacier and Aoraki / Mount Cook.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$129* Per night/room 4 Sep. - 5 Sep.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Heartland Hotel Fox Glacier ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heartland Hotel Fox Glacier

Everyone (11) Couples (6) Family (5)
4 out of 5
A comfortable stay. WiFi was very inconsistent and didn’t work most of the time.

Posted by on 13 Jan. 2018

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4 out of 5

Good accommodation close to Glaciers

Welcoming staff, super clean room, fully furnished. We did not have dinner, but the breakfast was yummy. Nice location for a visit to the Glaciers, we will come back when possible!

Posted by , from Auckland on 7 Jan. 2018

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3 out of 5

Nice but wouldn’t stay again

This old hotel has been somewhat taken care of. It was good to stay for 1 night but I wouldn’t spend much longer. If we had our time again we would have stayed down the road at Franz Josef, it’s more modern and has a few more choices for restaurants etc.

Posted by , from Australia on 24 Sep. 2017

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Comment from Hotel Management

3 Nov. 2017 by Gladys

Dear Zoe, Thank you for taking the time to review our hotel. We are glad you had a good stay, we take all feedback on board to ensure the best service for our guests. Fox Glacier is a charming little town! Kind regards, Gladys Bargallo Hotel Manager

4 out of 5

Wet stay in Fox Glacier

Pros: Easy to find and central, great parking.
Location: Lake Mathewson and the Fox Glacier, adventure tramping, helicopter rides.
Nice town. Full of tour buses and tourists. Disappointed we weren't able to go to the Glacier because of the rain. Trip to Lake Mathewson lovely.

Posted by , from Auckland NZ on 14 Feb. 2017

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4 out of 5

Hotel close to glaciers

Pros: Comfortable and clean
Cons: Bathrooms small
Location: Fox and Franz Josef glaciers. Food expensive but there is a supermarket
No lift but strong good looking staff to carry luggage upstairs

Posted by on 13 Jan. 2017

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2 out of 5

Very average room for $212.00

Staff were nice, but not very efficient. The guy on the front desk needs to learn how to deal with people better. The room was just ok, A crappy old CRT Television that was almost impossible to view. The meals and the bar were very good, but I don't believe I will be in a hurry to return there in my future travels

Posted by on 22 Feb. 2016

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4 out of 5
Pros: Location
Cons: nothing
Location: visit Lake Matherson
Just stayed the one night. Good accommodation. would recommend.

Posted by on 16 Feb. 2016

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5 out of 5

Amazing Views!!!

Pros: Everything!
Cons: Weather conditions :( Maybe light the fireplace in the piano room? Adds more atmosphere.
Location: Great saloon across the road for dinner. Glow worm walks for free past the last hotel on the main road. Glacier right down the road. AMAZING VIEWS!
Unfortunately we arrived during a raining week so the sights were less than prefect. The accommodation was amazing though. We were upgraded to a king room WITH A BATH TUB! After driving from hokatika in the rain a nice hot bath was just what we needed. The Asian guy at the reception desk (didn't get his name) was amazing too, he explained everything and helped us with parking and how to get our stuff inside in the weather. The saloon across the road was great for dinner and then coffee and cake in the hotel at night. We woke up to views looking to the mountains and check out was a breeze! Highly recommended place to stay if you want to do either glacier walks. Best warm and comfy bed plus pillows like home! We are coming back in winter to stay again and i highly encourage anyone looking to stay in this place.

Posted by , from QLD AUSTRALIA on 31 Jan. 2016

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3 out of 5
Pros: Very good staff who were very accommodating with special requests
The hotel was a bit old, the room very small and not so clean e.g. bed covers dirty and room had musty smell

Posted by on 30 Dec. 2015

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3 out of 5
Pros: My lost property was found
Cons: Room was pokey
Facilities: Fair; Value: Could be better; Service: Amateur; Cleanliness: Lovely; Website wasn't updated on wotif and was booked to stay at the wrong hotel

Posted by , from Australia - NSW - Sydney on 30 Aug. 2014

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About the Heartland Hotel Fox Glacier

Location 11 Cook Flat Road, Fox Glacier, 7886

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Heartland Hotel Fox Glacier also features tour or ticket assistance, a garden, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3-star Fox Glacier hotel.

  • 1 building
  • 51 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hokitika (HKK) (159 km / 98.8 mi)
  • Parking: Free self parking

Room Amenities

Heartland Hotel Fox Glacier offers 51 forms of accommodation with free toiletries. This Fox Glacier hotel provides complimentary wireless Internet access. Bathrooms include a bath and shower. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.

White Pub & Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: For bookings of 5 rooms or more or 10 guests or more, a 100% nonrefundable deposit is required 30 days prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 24.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fox Glacier Heartland Hotel
  • Fox Glacier Hotel
  • Heartland Fox Glacier
  • Heartland Fox Glacier Hotel
  • Heartland Hotel Fox Glacier
  • Hotel Fox Glacier

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.