4.3 out of 5

"great Hotel for kids and very central. Cafe food very nice too and very reasonable. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Mantra Crown Towers. Within steps you'll find Slingshot and Surfers Paradise Beach within a 10-minute stroll. Highlights at this family-friendly aparthotel include a full-service spa, a restaurant and an outdoor swimming pool.

Each apartment features a washer/dryer, a balcony and WiFi. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Cable TV, a separate tub and shower and in-room childcare are also available. Weekly housekeeping is available.

A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Chiang Mai Thai, serves Thai cuisine and is open for dinner. Enjoy the indoor swimming pool, fitness centre, kids' club and spa tub. Plus you'll find free WiFi in public areas, a sauna and a kids' swimming pool. Each morning cooked-to-order breakfast is available. There's also free self parking, along with the convenience of airport drop-off service.

Attractions within a 10-minute walk of this 4.5-star Surfers Paradise aparthotel include Chevron Renaissance and Cavill Avenue.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$246* Per night/room 7 Oct. - 8 Oct.

2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

2 Bedroom Ocean

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantra Crown Towers ratings based on 776 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Crown Towers

Everyone (332) Couples (117) Business (1) Students (1) Family (323)
5 out of 5
Mantra Crown Towers was clean tidy & in good repair. Excellent location to Cavill Avenue & Surfers Paradise.

Posted by on 30 Aug. 2019

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Comment from Hotel Management

8 Sep. 2019 by JAYF

Dear Guest, Thank you for your lovely feedback and we look forward to your return.Warm Regards, Jay Fawckner-Front Office Supervisor

4 out of 5

Posted by on 28 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Jay Fawckner

Dear Guest, Thank you for taking time to review your recent stay with us. Warm Regards, Jay Fawckner-Front Office Supervisor

4 out of 5
Location Very reasonable price Good breakfast Plenty of space in the rooms Great water pressure in the shower

Posted by on 7 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Anastasia, Reservations Agent

Thank you for taking the time to provide feedback. I'm pleased to read that you enjoyed your stay at Mantra Crown Towers. We look forward to welcoming you back again on your next stay.

5 out of 5
everything was amazing. staff were so helpful and friendly. was awesome to be able to spend the day by the pool after check out. will definatelt stay again and recommend to others

Posted by on 28 Jul. 2019

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Comment from Hotel Management

18 Aug. 2019 by Anastasia, Reservations Agent

Thank you for the positive feedback regarding your recent stay at Mantra Crown Towers. We are pleased to read you enjoyed your stay at Mantra Crown Towers. We look forward to welcoming you back on your next stay.

3 out of 5
Dryer didn’t work no trays in kitchen for cooking staff were not that helpful

Posted by on 22 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Anastasia, Reservations Agent

Dear Zoe Thank you for your feedback. I am sorry that your experience did not meet your expectations, I will share your feedback with our team. We are more than happy to have maintenance and housekeeping assist with any concerns with the room to ensure you have a pleasant stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4 out of 5
Property itself was great. Just dated interiors. But still a comfortable bad and stay

Posted by on 15 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Anastasia, Reservations Agent

Dear Sir/Madam Thank you for your feedback. I'm pleased to hear that you enjoyed our property and your stay! I will pass your feedback to our team. We look forward to welcoming you back on your next stay.

5 out of 5
Kids 7 & 9 had a ball, loved the heated pool, couldn't get them out. Poolside cafe was fantastic too. And when we wanted to go anywhere was walking distance or tram ride away

Posted by on 5 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Anastaisa, Reservations Agent

Dear Sir/Madam Thank you for your review. We’re thrilled to read that your children enjoyed our facilities and the location of our hotel! We look forward to welcoming you back again on your next stay.

1 out of 5
Terrible! Late check in by the rudest security guard. I will never stay here again. The room smelled. And the bed made me itchy. $200 security bond. No room service. The list goes on

Posted by on 3 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Anastasia, Reservations Agent

Dear Sir/Madam, Thank you for your feedback following on from your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will ensure your feedback is shared with the relevant teams. We would welcome the opportunity to have you return in the future, please contact our friendly reservations team as we would like the opportunity to address your reservation further.

4 out of 5

Posted by on 30 Jun. 2019

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Comment from Hotel Management

25 Jul. 2019 by Anastasia, Reservations Agent

Dear Sir/Madam Thanks for choosing Mantra Crown Towers for your recent stay in Surfers Paradise and for your feedback. We look forward to welcoming you back on your next stay.

5 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Mantra Crown Towers

Thankyou for choosing to stay at Mantra Crown Towers. We hope you had a wonderful holiday. Kind regards, Fiona Reservations Agent

Property Features

There's a restaurant on site. WiFi is free in public spaces. Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a kid's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available. This 4.5-star Surfers Paradise aparthotel is smoke free.

  • 159 guestrooms or units
  • 39 levels
  • Built in 1997
  • Dining venue
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (22.8 km / 14.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Mantra Crown Towers offers 159 forms of accommodation with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and a hairdryer. This Surfers Paradise aparthotel provides wireless Internet access for a surcharge. Cable televisions are provided. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Chiang Mai Thai – This restaurant specialises in Thai cuisine and only serves dinner.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7 AM - 8 PM.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Mantra
  • Crown Mantra Towers
  • Crown Towers Mantra
  • Mantra Crown
  • Mantra Crown Towers
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Mantra Crown Towers Surfers Paradise
  • Mantra Towers
  • Crown Towers Hotel Surfers Paradise
  • Mantra Crown Towers Gold Coast/Surfers Paradise
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Surfers Paradise
  • Mantra Crown Towers Aparthotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
url importing https://www.wotif.co.nz/Gold-Coast-Hotels-Mantra-Crown-Towers.h2679146-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.