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4.3 out of 5

"We had a lovely stay! It was an affordable holiday for our little family of 5. The apartment was very roomy but not as clean as we would have expexted ... " More

By a verified traveller on Fri 25 Sep 2020

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Hotel Description

A luxury stay in Gold Coast awaits you at Mantra Crown Towers. Within steps you'll find Slingshot and Surfers Paradise Beach within a 10-minute stroll. Highlights at this family-friendly aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, a balcony, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, in-room childcare, and in-room massages are also available. Weekly housekeeping is available.

A day of pampering can include massages, body scrubs, and mani/pedis. The restaurant, Chiang Mai Thai, serves Thai cuisine and is open for dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the indoor swimming pool, fitness center, kids' club, and spa tub. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. There's also free self parking, along with the convenience of airport drop-off service.

Attractions within a 10-minute walk of this 4.5-star Surfers Paradise aparthotel include Chevron Renaissance and Cavill Avenue.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$267* Per night/room 8 Nov. - 9 Nov.

2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

2 Bedroom Ocean

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantra Crown Towers ratings based on 806 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Crown Towers

Everyone (334) Couples (121) Business (1) Students (1) Family (341)
4 out of 5
We had a lovely stay! It was an affordable holiday for our little family of 5. The apartment was very roomy but not as clean as we would have expexted. Little kids have a knack of findingong forgotten things in couches, corners and under furniture. The pool was great and we all enjoyed our stay.

Posted by , from Brisbane on 25 Sep. 2020

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4 out of 5
The facilities for the kids was great and the Thai restaurant was excellent. The room was very dated and on arrival wasn’t very clean. Both bathrooms had dirty floors and wall and there was a distinct smell of drains

Posted by , from Toowoomba on 6 Sep. 2020

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3 out of 5
Nothing special. Could do with a revamp and makeover

Posted by , from Brisbane on 1 Sep. 2020

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4 out of 5
Unfortunately the spa, steam room and sauna was closed. If I had of known I may have chosen to stay elsewhere

Posted by , from Brisbane on 26 Jul. 2020

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4 out of 5
Good location, good pool area, although the main pool was the coldest pool I’ve ever felt I’m my life at the time of visit. Bathrooms in apartment were of average cleanliness. Hairs On the floor/bathtub, cleaning cloth left in shower stall, mold in shower recess/roof & air vents appear to have never been cleaned. Not overly fussed, but during this Covid crap, its a bit concerning. Great complex for the price though 👍

Posted by , from Millthorpe N.S.W on 19 Jul. 2020

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5 out of 5
Crown Towers is one of my favourite places to stay on the Gold Coast. Only 2 negative things to report was 1 you couldn’t check in at 2pm. 2nd Spa was closed. Both things were because of Covid-19.

Posted by , from Brisbane on 17 Jul. 2020

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4 out of 5
Clean. Little bit outdated. But overall great place for families

Posted by on 7 Jul. 2020

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4 out of 5
Great location and clean and comfortable room. Fantastic pool area. Our room was very dated compared to the room our family stayed in a few floors up. Would be nice if the rooms were all renovated to feel the same.

Posted by , from Qld on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Mantra Crown Towers

Dear Mel, Thankyou for your feedback. We are so glad that you enjoyed your stay. We will be sure to share your feedback with our management and we hope to welcome you again. Kind regards, Fiona Reservations Agent

5 out of 5
Fantastic View, Central location, Very clean rooms and bathrooms

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Mantra Crown Towers

Thankyou for letting us know about your stay. We hope that you had a great holiday and we look forward to welcoming you again soon. Kind regards Fiona Reservations Agent

4 out of 5
Great location with tram stop out front. Pools are lovely for kids.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Mantra Crown Towers

Thankyou for your feedback on your recent stay. It's great to read that you enjoyed our location and our facilities. Kind regards Fiona Reservations Agent

Property Features

Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a children's pool, and a spa tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Gold Coast aparthotel is smoke free.

  • 87 guestrooms or units
  • 39 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (28.8 km / 17.9 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Mantra Crown Towers offers 87 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. This Gold Coast aparthotel provides wireless Internet access for a surcharge. Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Mantra
  • Crown Mantra Towers
  • Crown Towers Mantra
  • Mantra Crown
  • Mantra Crown Towers
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Mantra Crown Towers Surfers Paradise
  • Mantra Towers
  • Crown Towers Hotel Surfers Paradise
  • Mantra Crown Towers Gold Coast/Surfers Paradise
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Surfers Paradise
  • Mantra Crown Towers Aparthotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.