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4.7 out of 5

"Booked it to help out local hotels, didn’t start great, special requests weren’t met, tv didn’t work. Apartments themselves were good, no Foxtel or mo ... " More

By a verified traveller on Fri 12 Jun 2020

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Hotel Description

A luxury stay in Gold Coast awaits you at Peppers Broadbeach. Within just a 10-minute stroll, you'll find popular attractions like The Oasis and Gold Coast Convention and Exhibition Centre. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy a plasma TV with cable channels, and each apartment features free WiFi, a balcony, and a dining area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A sitting area, a DVD player, and room service are also available.

A day of pampering can include massages and facials. Enjoy the fitness center, spa tub, and steam room. Business travelers can take advantage of a meeting room, a business center, and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of airport drop-off service.

Attractions within a 15-minute walk of this 5-star Broadbeach aparthotel include The Star Gold Coast and Pacific Fair Shopping Centre.

1 Bedroom - Unserviced

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$275* Per night/room 13 Jul. - 14 Jul.

3 Bedroom Skye Home

Bed Count 1 King Bed Maximum Occupancy 7 Max

2 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Ocean - Unserviced

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Premium Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

Peppers Broadbeach ratings based on 951 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Broadbeach

Everyone (403) Couples (258) Business (1) Family (287)
3 out of 5
Booked it to help out local hotels, didn’t start great, special requests weren’t met, tv didn’t work. Apartments themselves were good, no Foxtel or movies which wasn’t detailed to us before we stayed there, windows were filthy, areas missed by cleaners, very noisy with construction going on nearby, probably rate this 5/10 unfortunately, would we stay here again, probably not.

Posted by , from Broadbeach on 12 Jun. 2020

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5 out of 5
Great Location and amazing View. Close to a great range of dining options.

Posted by on 25 Feb. 2020

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4 out of 5
Good. Very clean. Great views. I wish they would give us Tower1

Posted by , from BRISBANE on 12 Feb. 2020

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3 out of 5

Posted by on 4 Feb. 2020

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2 out of 5
Short staff no one to ask assistance. Curtains are mouldy. If you buy the low rate from wotif they didn’t treat you well no housekeping for 4 day no fresh towels everyday. If you ask assistance they always told that the room we purchase is low rate so no additional service. Unlike other hotel even if you buy it in worif they still treat you the same. Never go back to this hotel although the facilities are good but the services is terrible staff are not friendly and helpful. I will not waste money in this property anymore.

Posted by on 24 Jan. 2020

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2 out of 5

Posted by on 9 Jan. 2020

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4 out of 5
Great location, very close to the beach and restaurants, shops (incl. supermarket). Very clean and well-appointed rooms. Just be clear whether you are booking Tower 1 - closer to the beach (uninterrupted views) or Tower 2 - set a bit further back. We stayed in a 2 bedroom Ocean Suite. A 2 bedroom Ocean Suite in Tower 2 has a dominating view of Tower 1! If that's an issue - go for 2 Bedroom Premium Ocean Suite.

Posted by on 21 Dec. 2019

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5 out of 5
Location is great, close to the beach and shops. Pool is good and we had a nice view.

Posted by on 21 Dec. 2019

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5 out of 5

Posted by on 15 Dec. 2019

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5 out of 5

Posted by on 14 Dec. 2019

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Property Features

Peppers Broadbeach offers its guests 2 outdoor swimming pools, a spa tub, a steam room, and a fitness center. WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and barbecue grills are also featured at the luxury Peppers Broadbeach. Limited free parking is available on a first-come, first-served basis. This 5-star Gold Coast aparthotel is smoke free.

  • 203 guestrooms or units
  • 50 levels
  • 2 buildings
  • Built in 2010
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Coolangatta Airport (OOL) (28.3 km / 17.6 mi)
  • Metro station: Broadbeach South Light Rail Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Peppers Broadbeach offers 203 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and hair dryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Plasma televisions come with cable channels and pay movies. Additionally, rooms include minibars and safes.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Separate shower and tub
  • Cribs (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 7
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 2500 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 22 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadbeach Peppers
  • Peppers Broadbeach Aparthotel
  • Peppers Aparthotel Broadbeach
  • Peppers Broadbeach
  • Peppers Broadbeach Gold Coast
  • Peppers Broadbeach Hotel Broadbeach
  • Peppers Broadbeach Aparthotel
  • Peppers Broadbeach Broadbeach
  • Peppers Broadbeach Aparthotel Broadbeach

You should know

  • Pool access available from 5:00 PM to 10:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.