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4.3 out of 5

"I was charged a bond on arrival on top of my room fees that was supposed to be refunded but hasn’t as yet " More

By a verified traveller on Tue 28 Apr 2020

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Hotel Description

A luxury stay in Main Beach awaits you at Sea World Resort. Within just a 15-minute stroll, you'll find Philip Park and Sea World. Highlights at this family-friendly hotel include 4 restaurants, a free water park, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 399 rooms, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Additionally, room service, coffee/tea makers, and in-room childcare are available.

A day of pampering can include facials and body treatments. The buffet restaurant, Shoreline Restaurant, is open for breakfast and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, kids' club, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Main Beach hotel include Marina Mirage Shopping Centre and Sand Pumping Jetty.

Resort Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max
NZ$142* Per night/room 8 Jun. - 9 Jun.

Premium King View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Queen + Entry to 4 Theme Parks

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Resort Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium King View + Entry to Sea World

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sea World Resort ratings based on 992 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sea World Resort

Everyone (467) Couples (69) Family (411) Other (2)
3 out of 5
I was charged a bond on arrival on top of my room fees that was supposed to be refunded but hasn’t as yet

Posted by on 28 Apr. 2020

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Comment from Hotel Management

29 Apr. 2020 by Krityona

Hi, The bond is a freeze on your card and not a deposit. It should sit as a pending charge on your statement which disappears in a few days. Please call us if this does not happen and we can fax the bank for an immediate release. Kind regards, Krityona

5 out of 5
The staff were excellent. They were very friendly and accommodating. We are especially thankful for the upgrade to the Presidential Suite. The place was very fresh and cleaning. While we couldn’t walk the grounds due to Covid19, we did have a fantastic view of the Broadwater.

Posted by on 4 Apr. 2020

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Comment from Hotel Management

5 Apr. 2020 by Michael Jocys

thank you very much for you 5 out of 5 rating! I'm so glad you enjoyed your stay here at Sea World Resort in our wonderful presidential suite. Stay safe & hope to see you back here soon!

4 out of 5

Posted by on 28 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Michael Jocys

Thank you for taking the time to give us a good rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

5 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

3 out of 5
Car parks were hard to get over the weekend, kids club was a big hit for our family,

Posted by , from Charleville on 21 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Dear Jessica Thank you for taking the time to give us your rating. Our free parking in the resort is limited however we have street parking also available that is monitored by security. Our kids club is very popular i'm glad the children loved this experience. Overall I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
Great for easy access to Sea World. Staff were great and check in and out were quick and easy. Bathroom was very run down although clean. But in desperate need of a proper reno.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Thank you for taking the time to give us your rating. We are looking to commence a refurbishment in 2020. Overall I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
We enjoyed it all but it is at the time of corona so even tho it’s all clean, hard to be relaxed with dinner breakfast etc. disposable plates cutlery could be a good idea.

Posted by on 17 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Thank you for taking the time to give us a good rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
The staff were excellent and the location is great!

Posted by , from Brisbane on 16 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Dear Blair Thank you for taking the time to give us a good rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
We enjoyed the facilities had in place or on offer. We enjoyed the layout and everything was available within the resort. The resort and facilities are looking extremely tired and in need of be refurbished

Posted by on 15 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Thank you for taking the time to give us a good rating. We will be commencing a refurbishment in 2020 of some areas within the resort. Overall I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

4 out of 5
Great family resort. Kids loved the waterpark. Overall a great holiday. A little bit of feedback - We went in for dolphin trainer presentation. Was a bit confusing to line up and be let into the park to then have to go back and enter through the gift shop. A bit of a pain with young children.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Michael Jocys

Thank you for taking the time to give us a good rating. The dolphin presentation is held whilst the park is not open therefore we do require all guests to vacate the park and enter via the ticketing booth in the gift shop. The Dolphin presentation is offered to all guests in the park even if they dont have park tickets. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

Property Features

Sea World Resort offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A spa tub, a fitness center, and a sauna are also featured at the luxury Sea World Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Main Beach hotel.

  • 399 guestrooms or units
  • 3 levels
  • 4 buildings
  • 4 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (36.7 km / 22.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sea World Resort offers 399 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Main Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Shoreline Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Hatsuhana Japanese - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Lobby Lounge Cafe - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Waterfall Cafe - Overlooking the pool, this café serves lunch only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time ends at 8 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 19.00 per person (approximately)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea World Main Beach
  • Sea World Resort Main Beach
  • Sea World Resort
  • Nara Resort Sea World
  • Sea World Hotel Main Beach
  • Sea World Resort Gold Coast/Main Beach, Australia
  • Sea World Resort Hotel
  • Sea World Resort Main Beach
  • Sea World Resort Hotel Main Beach

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.