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4.1 out of 5

"Every single staff member was amazing. Helpful, friendly, just beautiful. From check in hosts to restaurant teams to maintenance staff I simply pass ... " More

By a verified traveller on Wed 13 Jan 2021

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Hotel Description

A luxury stay in Gold Coast awaits you at Sea World Resort. Within just a 15-minute stroll, you'll find Philip Park and Sea World. Highlights at this family-friendly hotel include 4 restaurants, a free water park, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 399 rooms, and you can enjoy free WiFi, free wired Internet, and balconies or patios. Additionally, room service, coffee/tea makers, and in-room childcare are available.

A day of pampering can include facials and body treatments. The buffet restaurant, Shoreline Restaurant, is open for breakfast and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, kids' club, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Main Beach hotel include Marina Mirage Shopping Centre and Sand Pumping Jetty.

Resort Double + Entry to 4 Theme Parks

Bed Count 2 Full Beds Maximum Occupancy 5 Max
NZ$204* Per night/room 28 Jan. - 29 Jan.

Premium King View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Queen + Entry to 4 Theme Parks

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Resort Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium King View + Entry to Sea World

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Queen + Entry to Sea World

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sea World Resort ratings based on 517 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sea World Resort

Everyone (301) Couples (30) Family (130) Other (1)
5 out of 5
Every single staff member was amazing. Helpful, friendly, just beautiful. From check in hosts to restaurant teams to maintenance staff I simply passed in the hallways, every single one was welcoming and ready to help in any way they could. We stayed in a Premium Queen and it was modern and very clean. I would stay here again in a heartbeat, in fact I'll be looking for a chance. :-)

Posted by on 13 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by Gabriel Gomes

Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

5 out of 5
The beds are so comfy.. tickets I suggest should have been redeemable online and not on site.. covid safe and would have saved us an hour cos travelling from Sunny Coast. But all in all lovely offer on accomodation with free entry to parks!

Posted by , from Nambour on 13 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by Gabriel Gomes

Dear Donna Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

5 out of 5

Posted by on 10 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by Gabriel Gomes

Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

3 out of 5

Posted by on 6 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by Gabriel Gomes

Dear Taryn Thank you for taking the time to give us a 3 out of 5 rating. Thank you for staying with us and we look forward to welcoming you back in the future.

4 out of 5

Posted by on 6 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Gabriel Gomes

Thank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

3 out of 5
Like that you could just walk straight into Theme park Dis like the lack of Food options

Posted by on 4 Jan. 2021

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Comment from Hotel Management

6 Jan. 2021 by Gabriel Gomes

Thank you for your feedback we will be addressing your concerns. Thank you for staying with us.

3 out of 5
Probably needs some soundproofing for rooms. One of the mug in the room was dirty.

Posted by , from Australia on 1 Jan. 2021

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Comment from Hotel Management

3 Jan. 2021 by Gabriel Gomes

Dear Emily Thank you very much for your feedback. We will be addressing your concerns.

5 out of 5
Fantastic amenities, pool and water park. Restaurants had beautiful food, just a bit pricey.

Posted by on 30 Dec. 2020

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Comment from Hotel Management

31 Dec. 2020 by Gabriel Gomes

Dear jasmine Thank you for taking the time to give us a 5 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

3 out of 5
Our room was old and needed to be updated. The bathroom was disappointing, very old and very dangerously slippery in the shower over bath. The beds are extremely uncomfortable, we did not get a good nights sleep. Also it was almost impossible to get a sun bed. Disappointing studio room for $500 per night. Would never stay again.

Posted by on 29 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Gabriel Gomes

Thank you for your feedback. We will be addressing your concerns. Thank you for staying with us.

4 out of 5
Was a Great place to stay with the kids and was really friendly. Resort getting a little old in sections but they are doing well too maintain and upgrade the different areas.

Posted by on 23 Dec. 2020

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Comment from Hotel Management

25 Dec. 2020 by Gabriel Gomes

Thank you for taking the time to give us a 4 out of 5 rating. I'm pleased to see you enjoyed your time here at Sea World Resort and look forward to welcoming you back in the future.

Property Features

Sea World Resort offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A spa tub, a fitness center, and a sauna are also featured at the luxury Sea World Resort. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Gold Coast hotel.

  • 399 guestrooms or units
  • 3 levels
  • 4 buildings
  • 4 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Coolangatta Airport (OOL) (34 km / 21.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sea World Resort offers 399 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Shoreline Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Hatsuhana Japanese - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Lobby Lounge Cafe - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Waterfall Cafe - Overlooking the pool, this café serves lunch only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 12 for children (approximately)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sea World Main Beach
  • Sea World Resort Main Beach
  • Sea World Resort
  • Nara Resort Sea World
  • Sea World Hotel Main Beach
  • Sea World Resort Gold Coast/Main Beach, Australia
  • Sea World Resort Hotel
  • Sea World Resort Main Beach
  • Sea World Resort Hotel Main Beach

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.