The decor in the lobby and around the nice gift shop was great. The lady checking us in did a nice job, and the maintenance man was very helpful in getting us a rollaway bed that requested. However, the hot tub was not working, and there was no coffee or fireplace going in the morning in the lobby. Where this hotel really fell short was with the steakhouse. We were looking forward to it after a long day, and my son made the earliest reservation available at 8:30 p.m. (the only other one was 8:45 p.m.). So that was fine, but when we showed up, the service was really slow, even though there were hardly any people there. My husband tried to order New York Strip, and the server said they were out of it, along with several other things, but then they found one. I ordered a half-size salad and chili, and after a while the server came and said they were out of chili. So I said I'll pick something else if I can get a menu. When she brought the salad (and the one for my son), I asked to just do the full size salad instead, and she said the kitchen was closed because it was after 9. So I just said never mind, and then she said she would try to find some chicken strips for my son because his salad was supposed to come with chicken. It really was a horrible experience, and I would not recommend going there.