4.8 out of 5

"Very helpful staff. Welcoming and thoughtful. Clean and tidy accommodation. Tastefully furnished with all comforts taken care of. Though inner city ap ... " More

By a verified traveller on Sat 19 May 2018

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Hotel Description

At Quest On Ward you'll be within steps of Hamilton Central Business District and Hamilton Centre Place. Highlights at this property include in-room kitchens.

You can enjoy a TV with cable channels, and each apartment features WiFi, a coffee/tea maker, and a desk. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave.

This smoke-free apartment offers dry cleaning/laundry services, multilingual staff, and a lift. Other amenities include WiFi in public areas and laundry facilities. Continental breakfast is available. There's also the convenience of self parking.

Attractions near this 4-star Hamilton property include SkyCity Hamilton and Hamilton Gardens.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$161 per night

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (Interconnecting Family Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quest On Ward ratings based on 237 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest On Ward

Everyone (100) Business (3) Couples (113) Family (21)
5 out of 5
Great service. Clean apartment and all amenities I require. Always return there when in Hamilton

Posted by on 25 Nov. 2018

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5 out of 5

Posted by on 17 Nov. 2018

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4 out of 5
Central location but still quiet. Free movies for a bit of down time. Friendly staff.

Posted by on 7 Nov. 2018

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5 out of 5
Central location which suited our requirements; walking distance to both the functions we attended & close to the cafes/shops for down time; secure garage gave peace of mind our vehicle was safe

Posted by on 21 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Quest on Ward

Dear Guest, Thank you for taking the time to write a review of your recent stay. We are glad to hear that you have enjoyed your stay with us and we look forward to your next stay. Quest on Ward

5 out of 5
Always stay here when in Hamilton if we can. Close to malls and Casino and meals.

Posted by , from Wellington on 19 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Quest on Ward

Hi Ms Gaylene, It was very lovely to see you again. Thank you for taking the time to write a review for us. See you again soon.

4 out of 5
Comfortable stay .parking an extra .very helpful .easy after hours access

Posted by on 23 Sep. 2018

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Comment from Hotel Management

25 Sep. 2018 by Quest on Ward

Hi Graham, Thank you very much for taking the time to write us a review. We are very pleased to hear that you had a lovely stay with us. See you on your next stay. Regards, Team from Quest on Ward

5 out of 5
Very helpful staff. Welcoming and thoughtful. Clean and tidy accommodation. Tastefully furnished with all comforts taken care of. Though inner city apartment very quiet at night.

Posted by on 19 May 2018

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Comment from Hotel Management

2 Jul. 2018 by Larry

Many thanks for your comments, we do appreciate all kinds of feedback and we are always seeking to improve. We hope to see you again soon..

3 out of 5

Arrived to a "We're Closed" sign

Pros: The layout and appointment of the room and it's cleanliness.
Cons: Communication and staff presence.
We had an enjoyable stay at the Quest on Ward in Hamilton. We loved it's central location and the room was well equipped and very pleasant. The one drawback was that when we arrived to check in there was a note on the door to say it was closed for the next two days. We had not been notified of this when we booked and it took us over 30 minutes to be checked in, thanks mainly to guests who were leaving when we were trying to get in. We never saw any staff until our last day. Very disappointing and disconcerting.

Posted by on 9 Jan. 2018

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4 out of 5
Great location and nice room. Would stay here again if in Hamilton

Posted by on 1 Jul. 2017

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5 out of 5

Central, only a minute from the centre of town

Pros: Central, within CBD
Pleasant staff, quiet location, very tidy accomodation

Posted by , from Gore NZ on 24 May 2017

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Property Features

As a guest of Quest On Ward, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is available in public spaces for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamilton apartment is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Hamilton (HLZ-Hamilton Intl.)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest On Ward offers 29 forms of air-conditioned accommodation with coffee/tea makers. Accommodation at this 4-star apartment has kitchens with fridges and microwaves. This Hamilton apartment provides wireless Internet access for a surcharge. Televisions come with cable channels and pay-per-view films.

  • In-room kitchen
  • Television
  • Cable channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Desk
  • Air conditioning

Food & Drink

Guests can enjoy continental breakfast for a fee.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 14 per night
  • Rollaway bed fee: NZD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ward Apartment Hamilton
  • Quest Ward Apartment
  • Quest Ward Hamilton
  • Quest Ward

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.