The GrandWest Arashiyama

3.5 star property
Family-friendly hotel in Kyoto with a coffee shop/cafe

Room options

View all photos for Dining Suite

Dining Suite

Dining Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Family Room with Tatami Area

Premium bedding, individually decorated, individually furnished, desk

Standard Family Room with Tatami Area

  • Sleeps 5

Deluxe Family Room

  • Sleeps 4

Junior Suite With Mini Kitchen

  • Sleeps 4

View all photos for Superior Family Room

Premium bedding, individually decorated, individually furnished, desk

Superior Family Room

  • Sleeps 5

Suite

  • Sleeps 4

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About the area

Kyoto

A family-friendly stay in Kyoto awaits you at The GrandWest Arashiyama. Within just a 15-minute stroll, you'll find Togetsukyo Bridge and Tenryu-ji Temple. Highlights at this hotel include in-room free WiFi and balconies. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Other amenities include a coffee shop/cafe and free use of bicycles. There's also the convenience of free parking nearby. .Sights within a 10-minute drive of this 3.5-property class Arashiyama hotel include Bamboo Forest Street and Ryoan-ji Temple.

What's nearby

  • Arashiyama Onsen - 3 min walk - 0.3 km
  • Togetsukyo Bridge - 9 min walk - 0.8 km
  • Bamboo Forest Street - 19 min walk - 1.6 km
  • Arashiyama Bamboo Grove - 3 min drive - 2.0 km
  • Nijō Castle - 11 min drive - 7.5 km

Getting around

  • Hankyu Arashiyama Station - 4 min walk
  • Saga-Arashiyama Station - 20 min walk
  • Osaka (KIX-Kansai Intl.) - 100 min drive

Restaurants

  • ‪レストラン嵐山 - ‬11 min walk
  • ‪渡月亭 松風閣 - ‬8 min walk
  • ‪YOSIYA KYOTO - ‬12 min walk
  • ‪かづら野清修庵 - ‬11 min walk
  • ‪TOGETSU CAFE - ‬8 min walk

About this property

The GrandWest Arashiyama

Family-friendly hotel in Kyoto with a coffee shop/cafe
There's a coffee shop/cafe on site. WiFi is free in public spaces. The family-friendly The GrandWest Arashiyama also features multilingual staff, a garden, and concierge services.

This 3.5-star Kyoto hotel is smoke free.

  • 10 guestrooms or units
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • On-site shopping
  • No smoking on site
  • Coffee shop
The GrandWest Arashiyama offers 10 accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Public bath/onsen services include a yukata (Japanese robe).

Similar properties

Public bath

Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 366 reviews
The price is NZ$658
13 Oct - 14 Oct
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto

Frequently asked questions

What is the cancellation policy at The GrandWest Arashiyama?

The GrandWest Arashiyama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The GrandWest Arashiyama?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at The GrandWest Arashiyama on 29 Sept 2025 start from NZ$305.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The GrandWest Arashiyama a romantic place to stay?

Romance packages, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The GrandWest Arashiyama.

Is The GrandWest Arashiyama family-friendly?

You bet! With amenities such as free bike rentals, as well as highchairs and children's books in the guestrooms, it's no surprise that The GrandWest Arashiyama is a hit with families.

Are there hot tubs in the rooms at The GrandWest Arashiyama?

No, but there are deep-soaking baths in the guestrooms.

Does The GrandWest Arashiyama serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at The GrandWest Arashiyama?

No, The GrandWest Arashiyama does not offer an airport shuttle service.

What time are check-in & check-out at The GrandWest Arashiyama?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The GrandWest Arashiyama?

No, pets are not allowed.

The GrandWest Arashiyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 140 reviews
Rating 8 - Good. 17 out of 140 reviews
Rating 6 - Okay. 2 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Awesome!
Stayed 2 nights in Jun 2025

10/10 Excellent

matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean, graciously accommodating, peaceful and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yasmeen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is GrandWest is very clean, spacious and comfortable, with a Japanese modern style. We love it. The property is very close to the Arashiyama train station, 6 mins walk. It is also very close to the shopping downtown place, walkable maybe around 10 minutes walk. Property is at a very convenient location. The customer service is also very good. Excellent overall.
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean. Modern style with exposed concrete walls. Amenities include free coffee and tea in the lobby and toiletries include hair ties in the room. Breakfast in the cafe downstairs was excellent and included yogurt parfait, egg, waffle, salad, sausage, bacon and a drink. Very friendly staff with personalized note in the room and thank you upon check out. Traditional robes for each person included on each bed including the kids. Only downside - no elevators, also a bit of a walk (15-20 min) to temple and bamboo garden and JR but nice to be a little out of the way from the most touristy street.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Stayed 1 night in Jun 2025

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were kind and welcoming, and the location was perfect—peaceful, not noisy or crowded. There were many sightseeing spots along the street leading to Arashiyama Station (JR), which made exploring the area very enjoyable. The hot bath was very relaxing, and the bed was super comfortable. I would love to come back again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved everything about this hotel! The location is perfectly tucked away off the beaten path—peaceful and quiet, yet still convenient. The room was spacious and the beds were incredibly comfortable. To top it off, the breakfast was delicious with plenty of options. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

We enjoyed our three night stay at the GrandWest Arashiyama
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many sites.
Stayed 1 night in Apr 2025

8/10 Good

jue zhao, Richmondhill

Liked: Cleanliness, staff & service, property conditions & facilities
Services are great, clean and hugeee rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Stayed 3 nights in Apr 2025

10/10 Excellent

Emiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind n helpful. Walkable to all three stations. The room was very specious and clean. Great place to stay with small children.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
There were 5 of us in our room and it was perfect. The staff were so wonderful. And the convenience of going for breakfast every morning was such a great perk. Thank you so much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Namchan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted very kindly and helped to our spacious room which we were so happily able to get into an hour early. This was our fifth hotel in the Kansai area and it was a treat to be able to experience more of an apartment type feel and have so much space to spread out. Loved the bed and down comforter after a long day of walking! It was great to have access to water and a coffee machine in the lobby. Breakfast was very good although my husband and I thought the waffles were too dense and sweet…tasted more like a dessert. The location was within 10-20 minutes walking distance to all the major sites in Arashiyama and your luggage can be held until 4pm after your checkout. It took care of one more thing we would have to think about in order to better enjoy our trip. The only comment I would make is to check all the doors/gate hinges for excessive squeaking. I felt bad whenever we had to open certain ones because they were so loud especially very early in the morning. Otherwise we’re glad we stayed here and appreciated the sincerity of the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

CHI MING, Calgary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very nice and helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the homely and cozy style of the guestroom and the family setting of the in room facilities. Enjoy the breakfast and apa facilities partnered with the hotel. I will indeed recommend others and return when I visit again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Minyang

Stayed 3 nights in Nov 2024

10/10 Excellent

Monette, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shan Shan Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Wing Sheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended family-friendly room

It was a pleasant stay; cleverly designed room to give a blend of English and Japanese styles with ample of space to roam for family of 4. Although location is further away from the tourist attractions, the hotel’s room was beautiful and very well-kept. Staffs were kind and genuinely welcoming (even hand-written welcome and goodbye cards!). My 2 young sons asked why did we only stay for 1 night when we were checking out.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Widiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is walkable to site seeing and the service is amazing. All their staff are helpful and friendly. Thank you!
Stayed 2 nights in Oct 2024