Tropicana Laughlin - A Caesars Rewards Destination

3.5 star property
Resort with 5 restaurants, near Laughlin Event Center

Photo gallery for Tropicana Laughlin - A Caesars Rewards Destination

5 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
Casino
Exterior
Gazebo

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
The current price is NZ$94
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
2121 S Casino Drive, Laughlin, NV, 89029
  • Place, Tropicana Casino Laughlin
    ‪3 min walk‬
  • Place, Laughlin Event Center
    ‪13 min walk‬
  • Place, Harrah's Laughlin Casino
    ‪2 min drive‬
  • Airport, Laughlin, NV (IFP-Laughlin - Bullhead Intl.)
    ‪4 min drive‬

Room options

West Classic King Smoking

7.8 out of 10
Good
(61 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

West Classic 2 Queen Smoking

8.4 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

West Luxury 2 Queen Smoking

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, River View (West)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • City view
  • Sleeps 2
  • 1 King Bed

West Classic King Non Smoking

8.2 out of 10
Very good
(250 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

West Luxury King Non Smoking

7.6 out of 10
Good
(18 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

West Luxury 2 Queen Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

West Luxury King Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

West Deluxe King Non Smoking

8.2 out of 10
Very good
(83 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

West Deluxe 2 Queen Non Smoking

7.4 out of 10
Good
(63 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

West Deluxe King Smoking

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

West Deluxe 2 Queen Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

East Deluxe King Non Smoking

7.8 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

East Deluxe 2 Queen Non Smoking

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

East Deluxe King Smoking

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

East Deluxe 2 Queen Smoking

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

East View King Non Smoking

7.2 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

East View 2 Queen Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

East View King Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

East View 2 Queen Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

West Classic 2 Queen Non Smoking

8.0 out of 10
Very good
(188 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

West Spa Suite King Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

West Premium King Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

West Premium 2 Queen Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View (West)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View (West)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Smoking, Pool View (West)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, River View (West)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 2 Queen Beds

About the area

Laughlin

Tropicana Laughlin - A Caesars Rewards Destination puts you in the heart of Laughlin, within a 20-minute stroll of Laughlin Event Center and Harrah's Laughlin Casino. Highlights at this resort include 5 restaurants, 2 bars/lounges and a casino. .The café, Poolside Cafe, serves American cuisine. At the resort's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, Hot tub and pool cabanas. 12600 square feet (1171 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include a snack bar/deli, coffee/tea in a common area and a sportsbook. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 3.5-property class Laughlin resort include Big Bend of the Colorado State Recreation Area and Laughlin Ranch Golf Club.

What's nearby

  • Tropicana Casino Laughlin - 3 min walk - 0.3 km
  • Laughlin Event Center - 13 min walk - 1.2 km
  • Casino at Don Laughlin's Riverside Resort - 17 min walk - 1.4 km
  • Riverside Casino - 17 min walk - 1.4 km
  • Harrah's Laughlin Casino - 2 min drive - 1.5 km

Getting around

  • Laughlin, NV (IFP-Laughlin - Bullhead Intl.) - 10 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Golden Nugget Hotel & Casino - ‬7 min walk
  • ‪Pioneer Hotel and Gambling Hall - ‬7 min walk
  • ‪Tango’s Lounge - ‬5 min walk
  • ‪The Brew Brothers - ‬4 min walk

About this property

Tropicana Laughlin - A Caesars Rewards Destination

Resort with 5 restaurants, near Laughlin Event Center
Tropicana Laughlin - A Caesars Rewards Destination offers its guests an outdoor pool and Access to hot tub. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Event space at this resort measures 12600 square feet (1171 square metres) and includes conference space. A casino, a terrace, and a vending machine are also featured at the business-friendly Tropicana Laughlin - A Caesars Rewards Destination. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Laughlin resort.

  • 1487 guestrooms or units
  • 24 levels
  • 5 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 12600 sq ft of conference space
  • 1171 sq. m of conference space
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Tropicana Laughlin - A Caesars Rewards Destination offers 1487 accommodations with a hairdryer and free toiletries. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free secured, covered valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew Brothers
  • Carnegie's Cafè
  • Passagio
  • Poolside Cafe
  • The Brew Brothers

Things to do

  • 1,498 slot machines
  • 21 gaming tables
  • Arcade/game room
  • Bingo
  • Casino (52,840 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Hot tub
  • Outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,600 square feet of conference space
  • 6 meeting rooms

Outdoors

  • In the mountains
  • Pool cabanas (surcharge)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January and February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per night
  • Resort fee: USD 19.11 per accommodation, per night
The resort fee includes:
  • Beach access
  • Internet access
  • Partner property access
  • Pool access
  • Self-parking
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM

Property is also known as

Tropicana Express
Tropicana Express Hotel & Casino
Tropicana Express Hotel & Casino Laughlin
Tropicana Express Laughlin
Tropicana Hotel & Casino
Tropicana Express Hotel Laughlin
Tropicana Express Laughlin Nv
Tropicana Laughlin Hotel
Tropicana Laughlin
Tropicana Express Hotel Casino
Tropicana Laughlin Resort
Tropicana Laughlin Laughlin
Tropicana Laughlin Laughlin
Tropicana Express Hotel Casino
Tropicana Laughlin Resort Laughlin
Tropicana Laughlin Resort
Tropicana Laughlin Laughlin
Tropicana Laughlin Resort Laughlin

Frequently asked questions

What is the cancellation policy at Tropicana Laughlin - A Caesars Rewards Destination?

Tropicana Laughlin - A Caesars Rewards Destination offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tropicana Laughlin - A Caesars Rewards Destination?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Tropicana Laughlin - A Caesars Rewards Destination on 7 Dec 2025 start from NZ$59.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tropicana Laughlin - A Caesars Rewards Destination?

Yep, Tropicana Laughlin - A Caesars Rewards Destination has free valet parking. Onsite parking is limited.

Does Tropicana Laughlin - A Caesars Rewards Destination have a pool?

Tropicana Laughlin - A Caesars Rewards Destination has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Tropicana Laughlin - A Caesars Rewards Destination?

Tropicana Laughlin - A Caesars Rewards Destination features an outdoor pool, 1 hot tub and 5 restaurants.

Is there a free airport shuttle available at Tropicana Laughlin - A Caesars Rewards Destination?

No, Tropicana Laughlin - A Caesars Rewards Destination does not offer an airport shuttle service.

Is there a bar or restaurant at Tropicana Laughlin - A Caesars Rewards Destination?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Tropicana Laughlin - A Caesars Rewards Destination?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tropicana Laughlin - A Caesars Rewards Destination?

No, only service animals are allowed.

Tropicana Laughlin - A Caesars Rewards Destination Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1816 out of 4492 reviews
Rating 8 - Good. 1047 out of 4492 reviews
Rating 6 - Okay. 704 out of 4492 reviews
Rating 4 - Poor. 450 out of 4492 reviews
Rating 2 - Terrible. 475 out of 4492 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Aug 2025

2/10 Terrible

Shakieta

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities
I was informed that I needed to upgrade my rooms in order for us to get combined rooms the first room was Dusty as hell with footprints in the bathroom the second room was a non-smoking room and now the third room we are split apart to buildings within us and it's not connected and I still had to play extra to upgrade
Stayed 1 night in Aug 2025

6/10 Okay

oscar

Stayed 3 nights in Jul 2025

10/10 Excellent

Tammeko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely visit

Very kind front desk receptionist. Very fresh room, comfy bed and sheets. Pool was wonderful and staff kept very tidy. Young lady in the concession stand is as sweet and personable as she can be. Had a freat, relaxing and refreshing stay, thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Carole

Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Stayed 3 nights in Aug 2025

6/10 Okay

Jorge

Business traveller

Going back in time

Tv didn’t work the whole time I was there and the internet service was horrible also.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aurora

Liked: Amenities
Everything
Stayed 3 nights in Jul 2025

4/10 Poor

Lachlan

Did not like my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Jul 2025

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not bad however there was no bell service to help with our luggage and we did not have hot water for 2 of our 3 nights. Not sure we’ll be back next year.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dirk

Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a deluxe room which is slightly pricier & were given a classic room without being notified - when it came to my attention after we had already unpacked and settled in i simply requested we be charged the price of a classic room. Was on the phone for 45 mins waiting as they came up with a “solution” - that solution being to move rooms. We had checked in late at night and had already slept and unpacked our stuff I didn’t care we had been downgraded rooms without my knowledge I just simply wanted to be charged for the room I was staying in. Completely unhelpful and I was still charged for a deluxe room.
Stayed 4 nights in Jul 2025

6/10 Okay

Chester

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities, room comfort

My Trop Trip

Nice hotel. Bingo is great! I enjoyed the hot tub. Pool was crowded but expected to be. Best of all the cost was inexpensive!
Stayed 1 night in Jul 2025

10/10 Excellent

Imelda, corona

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoy staying at the property valet is amazing and the hotel itself is good. good places to eat also
Stayed 4 nights in Jul 2025

8/10 Good

Tania

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Okay, just old school
Stayed 3 nights in Jul 2025

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tropic-NO!!!

First room #1251 had a broken shower cirtain causing the floor to getvwet, when i went to step out i slid and the sudden slip caused me sever pain to my sciatica. Toilet would flush properly. After i complained all tgey did was waive ny resort fees and move us to room #796 where the AC dint work well and keep the room humid. I complained again and they said they would service the AC unit which it didnt help the situation. So frustrated, i had to move my piwn luggage cause no bellman was available. I oretty much packed twice for one vacation.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not happy with reservation or hotel experience.

Check in was horrible due to the hotel not receiving confirmation from hotels.com. That took about an hour to resolve and after driving 5 hours being told no reservation was not a good experience. It was not easy to get a hold of your (hotels.com) phone number so I tried the chat first which was not help and was getting discourage and felt conned out of my reservation. There was plumbing issues with the hot water not getting hot on floors 14-24 (we were on the 22nd floor) and we had barely luke warm but mostly cold showers the first night and early morning. We were moved the next day to the 9th floor, and it was warm in the room but the a/c was on. It never got cold, but you can feel like cold air was coming out just not enough to make the room cold. We did not use sheets or blankets to sleep because of the room temp being warm, but in the previous room we were bundled up. Did not want to complain again because it was a lot to move with two kids again. I would not stay or book here again, unfortunately. If I could get discounted or refunded partially for a horrible experience, please do so.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Amenities
Great time everything went perfect. Gotta try it again.
Stayed 3 nights in Jun 2025

6/10 Okay

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was definitely one of the nicest places that i have stayed in Laughlin.
Stayed 1 night in Apr 2025