Sofitel London Heathrow

5-star property
Terminal 5, West Drayton, England 0508 053 286
Choose Dates
4.6 out of 5
Wonderful!
See all 10 Wotif Reviews

"We arrived late into Heathrow and by 1000pm we’re tired and hungry. The room was superb, the room service club sandwich and cappuccinos the best but t ... " More

By a verified traveller on Thu 16 Aug 2018

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At Sofitel London Heathrow, you'll be connected to the airport and 10.1 km (6.3 mi) from Stockley Park. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa.

You can enjoy LCD TVs with digital channels, and all 605 soundproofed rooms feature separate bathtubs and showers, coffee/tea makers and free newspapers. Fridges and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Pillow menus, free bottled water and safes are also available.

A day of pampering can include massages and detox wraps along with aromatherapy and mani/pedis. Enjoy the health club, Turkish bath/hammam and sauna. 32292 square feet (3000 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 5-star Hillingdon hotel include London Motor Museum and Legoland.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$230 per night

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sofitel London Heathrow ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (9) Couples (1)
5 out of 5
From the window of our room we could see planes landing and taking off, shuttles passing to and fro, buses and cars coming and going, and we could hear nothing. Similarly, we did not hear any neighbour get up and use his bathroom at 2am! This hotel is quiet. Beyond that, everything we saw or used was impeccably maintained.

Posted by on 26 Apr. 2019

Was this review helpful to you?
5 out of 5

Flew in and rested up

Pros: Cleanliness, size of room and bathroom and the comfiest bed ever!
Cons: Signage from International arrivals to the Sofitel. I wandered around fro 10 mins looking for signs. Right up near the Domestic flights.
Location: Easy pick up for our bus the next day, close to T5 arrivals.
We arrived late into Heathrow and by 1000pm we’re tired and hungry. The room was superb, the room service club sandwich and cappuccinos the best but the highlight was the comfort of the bed. Absolutely the best bed I have ever slept in. Pity we had to get up and leave at 0900.

Posted by , from Canberra AUS on 16 Aug. 2018

Was this review helpful to you?
5 out of 5
All the staff at Sofitel were pleasant, helpful and overall very very obliging in anyway possible. I would recommend the Heathrow Sofitel to anyone that is traveling through Heathrow or London. There was one disappointment which was minor but would improve the stay and that is , no pool to enjoy as a past time for travelers looking for a point of relaxation after a long flight. It was also a pity to witness some rude non appreciative customers speaking to the check in staff without respect nor consideration the staff's efforts of being polite throughout the check in process.

Posted by , from New Zealand on 28 Jun. 2018

Was this review helpful to you?
5 out of 5

Best Hotel in the area

Great service, 5 min covered walk to T5 , amazing food and nice rooms. You get what you pay for

Posted by , from New Zealand on 19 Apr. 2018

Was this review helpful to you?
5 out of 5
Made a very relaxing enjoyable end to my trip in England before heading home to Australia. Conveniently located.

Posted by on 12 Apr. 2018

Was this review helpful to you?
5 out of 5

Comfortable hotel at airport

Very comfortable, clean and quiet hotel, perfect after long flight.

Posted by , from Melbourne, Australia on 19 Aug. 2017

Was this review helpful to you?
4 out of 5

Perfect hotel to recover after long fight

Pros: Easy to get to and from airport terminals; quick check-in and check-out. Comfortable beds.
Cons: Shower was a bit tricky to figure out, and tended to spray onto the bathroom floor.
I stayed here for 1 night with my 87 y.o. mother after we flew from Australia. We flew the next day to Denmark, leaving from Terminal 5. So we were only there to sleep. Beautiful room, very quiet, comfortable beds, lovely bath and shower. The only other facility I used was the computer and printer in the foyer, which allowed me to check-in easily for the next flight. Easy to get there from Terminal 3 via Heathrow Express (no cost) and a walk. Even easier to get to Terminal 5 the next day - just a walk through the covered walkway.

Posted by , from Melbourne, Australia on 25 Sep. 2016

Was this review helpful to you?
2 out of 5

Over priced, low level of room equipment for this

Spent Christmas Day at this site had found that the staff were great including the resteraunt staff who particularly helpful. However, for the money this site does not represent good value for money nor has it the class and style you would expect from the Sofitel brand

Posted by , from Brisbane on 28 Dec. 2015

Was this review helpful to you?
5 out of 5

Great hotel close to all terminals @ Heathrow

Pros: Everything
Cons: Nothing
We had an early morning flight requiring us to stay close to Heathrow . Had positive experiences at Sofitel Hotels in the past.

Posted by , from brisbane on 18 Dec. 2015

Was this review helpful to you?
5 out of 5

Perfect for what we wanted!

Pros: Everything!!! If there is one standout it was the comfort of the bed.
Cons: nothing
Location: At terminal 5 Heathrow, accessibility to London, we have lived in nearby Englefield Green so know that there's plenty to do close by - Windsor
Straight off a flight from Australia, shower and into a heavenly bed for some well earned rest. Stayed 4 nights as was easy access to tube, was mystery hotel and excellent value - cannot fault and would recommend to everyone.

Posted by , from Melbourne Australia on 3 Dec. 2015

Was this review helpful to you?

About the Sofitel London Heathrow

Location Terminal 5, West Drayton, England TW6 2GD

Property Features

Sofitel London Heathrow offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference rooms. Multilingual staff, gift shops/news stands, and concierge services are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2008
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (5.5 km / 3.4 mi)
  • Train station: Heathrow Terminal 5 Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel London Heathrow offers 605 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. LCD televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Sofitel London Heathrow has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Self-parking fee: GBP 18.00 per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per stay
  • A facilities fee includes use of:

  • – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.