4.6 out of 5

"We arrived late into Heathrow and by 1000pm we’re tired and hungry. The room was superb, the room service club sandwich and cappuccinos the best but t ... " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

At Sofitel London Heathrow, you'll be connected to the airport and 10.1 km (6.3 mi) from Stockley Park. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa.

You can enjoy LCD TVs with digital channels, and all 605 soundproofed rooms feature free WiFi, separate bathtubs and showers and coffee/tea makers. Fridges and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Pillow menus, free newspapers and free bottled water are also available.

A day of pampering can include massages and detox wraps along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club, Turkish bath/hammam and sauna. 32292 square feet (3000 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 5-star Hillingdon hotel include London Motor Museum and Legoland.

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$229* Per night/room 13 Sep. - 14 Sep.

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel London Heathrow ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (10) Couples (2)
4 out of 5

Posted by on 23 Aug. 2019

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5 out of 5
Convenient to terminal 5 Quiet for the layover quick sleep Luxurious -shame we only had a few hours to enjoy!

Posted by on 24 Jul. 2019

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5 out of 5
From the window of our room we could see planes landing and taking off, shuttles passing to and fro, buses and cars coming and going, and we could hear nothing. Similarly, we did not hear any neighbour get up and use his bathroom at 2am! This hotel is quiet. Beyond that, everything we saw or used was impeccably maintained.

Posted by on 26 Apr. 2019

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5 out of 5

Flew in and rested up

Pros: Cleanliness, size of room and bathroom and the comfiest bed ever!
Cons: Signage from International arrivals to the Sofitel. I wandered around fro 10 mins looking for signs. Right up near the Domestic flights.
Location: Easy pick up for our bus the next day, close to T5 arrivals.
We arrived late into Heathrow and by 1000pm we’re tired and hungry. The room was superb, the room service club sandwich and cappuccinos the best but the highlight was the comfort of the bed. Absolutely the best bed I have ever slept in. Pity we had to get up and leave at 0900.

Posted by , from Canberra AUS on 16 Aug. 2018

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5 out of 5
All the staff at Sofitel were pleasant, helpful and overall very very obliging in anyway possible. I would recommend the Heathrow Sofitel to anyone that is traveling through Heathrow or London. There was one disappointment which was minor but would improve the stay and that is , no pool to enjoy as a past time for travelers looking for a point of relaxation after a long flight. It was also a pity to witness some rude non appreciative customers speaking to the check in staff without respect nor consideration the staff's efforts of being polite throughout the check in process.

Posted by , from New Zealand on 28 Jun. 2018

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5 out of 5

Best Hotel in the area

Great service, 5 min covered walk to T5 , amazing food and nice rooms. You get what you pay for

Posted by , from New Zealand on 19 Apr. 2018

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5 out of 5
Made a very relaxing enjoyable end to my trip in England before heading home to Australia. Conveniently located.

Posted by on 12 Apr. 2018

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5 out of 5

Comfortable hotel at airport

Very comfortable, clean and quiet hotel, perfect after long flight.

Posted by , from Melbourne, Australia on 19 Aug. 2017

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4 out of 5

Perfect hotel to recover after long fight

Pros: Easy to get to and from airport terminals; quick check-in and check-out. Comfortable beds.
Cons: Shower was a bit tricky to figure out, and tended to spray onto the bathroom floor.
I stayed here for 1 night with my 87 y.o. mother after we flew from Australia. We flew the next day to Denmark, leaving from Terminal 5. So we were only there to sleep. Beautiful room, very quiet, comfortable beds, lovely bath and shower. The only other facility I used was the computer and printer in the foyer, which allowed me to check-in easily for the next flight. Easy to get there from Terminal 3 via Heathrow Express (no cost) and a walk. Even easier to get to Terminal 5 the next day - just a walk through the covered walkway.

Posted by , from Melbourne, Australia on 25 Sep. 2016

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2 out of 5

Over priced, low level of room equipment for this

Spent Christmas Day at this site had found that the staff were great including the resteraunt staff who particularly helpful. However, for the money this site does not represent good value for money nor has it the class and style you would expect from the Sofitel brand

Posted by , from Brisbane on 28 Dec. 2015

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Property Features

Sofitel London Heathrow offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference rooms. Multilingual staff, gift shops/news stands, and concierge services are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2008
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: London (LHR-Heathrow) (5.5 km / 3.4 mi)
  • Train station: Heathrow Terminal 5 Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel London Heathrow offers 605 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Sofitel London Heathrow has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Maximum number of children who can stay free 2


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Self-parking fee: GBP 18.00 per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per stay
  • A facilities fee includes use of:

  • – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Sofitel
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.