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Thistle London Heathrow Terminal 5

3.5 star property
Hotel with a restaurant, in the vicinity of Windsor Castle

Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Reception
Lobby lounge
Terrace/patio
Airport shuttle

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$139
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(93 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(330 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Espresso maker
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

7.2 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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About the area

West Drayton

At Thistle London Heathrow Terminal 5, you'll be 10.7 km (6.6 mi) from Windsor Castle and 12.1 km (7.5 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Aviator Sports Restaurant, serves British cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. 5490 square feet (510 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Heathrow Villages hotel include Pinewood Studios and LEGOLAND® Windsor.

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Windsor Castle - 11 min drive - 11.2 km
  • LEGOLAND® Windsor - 15 min drive - 17.9 km
  • Twickenham Stadium - 24 min drive - 25.3 km
  • Hampton Court Palace - 24 min drive - 23.8 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Pret A Manger - ‬7 min drive

About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 1 floor
  • 266 guestrooms or units
  • Conference rooms
  • 5490 sq ft of conference space
  • 510 sq. m of conference space
  • Built in 1968
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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The price is NZ$136
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.50 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Frequently asked questions

What is the cancellation policy at Thistle London Heathrow Terminal 5?

Thistle London Heathrow Terminal 5 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thistle London Heathrow Terminal 5?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at Thistle London Heathrow Terminal 5 on 12 Jan 2026 start from NZ$139.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Thistle London Heathrow Terminal 5?

Yep, Thistle London Heathrow Terminal 5 has an uncovered self car park for GBP 18 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Thistle London Heathrow Terminal 5 serve breakfast?

You bet, travelers enjoy the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Thistle London Heathrow Terminal 5?

No, Thistle London Heathrow Terminal 5 does not offer an airport shuttle service.

Is there a bar or restaurant at Thistle London Heathrow Terminal 5?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Thistle London Heathrow Terminal 5?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Thistle London Heathrow Terminal 5?

No, pets are not allowed.

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1171 out of 2993 reviews
Rating 8 - Good. 1037 out of 2993 reviews
Rating 6 - Okay. 484 out of 2993 reviews
Rating 4 - Poor. 157 out of 2993 reviews
Rating 2 - Terrible. 144 out of 2993 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Thank you
Stayed 2 nights in Nov 2025

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to terminal. Room clean and addressed all needs for a one night stay.
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Cleanliness
I had a ground floor room, try and get a first floor room as all you hear are people dragging there suitcases in the early hours of the morning. Drinks, even water, make sure you take these with you, they charge £3.99 for a can of drink and the same for a tiny bottle of water.
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t located where I expected. Getting to and from the airport was a little more challenging (and costly) than I realized
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Stayed 1 night in Sep 2025

10/10 Excellent

Cara, Bookham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for terminal 5 access, especially when you have an early flight. Our room was clearly renovated, although the bathroom was somewhat dated. It was more than adequate for one night. Be warned, there are no bedside sockets- although there were some by the TV. The bar is expensive but it has a captive audience and the plane watching opportunities are great. Staff were friendly.
Stayed 1 night in Aug 2025

8/10 Good

Noreen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

A

Disliked: Property conditions & facilities

Staying here was a bit of a mistake

This hotel is in serious need of refurbishment - or rebuilding. No lifts, cramped rooms, yellowing plastic equipment, no power sockets near the bed, copious usecof mastic in the bathroom etc. The check-in was great but after that the service was terrible, especially in the restaurant where our table was neither wiped nor set up before our meals arrived. The trays of half eaten meals which were in the corridor near our room when we checked in were still there the next day when we checked out. There were just two plus points - the aircon was whisper quiet and the pods to T5 were fascinating... as long as it's not raining - but that is more Heathrow than Thistle. It's half the price of the hotel in T5 where we usually stay (and we tried it to use the pods) but I'll happily pay the extra £75 and stay in the terminal in future rather than stay here.
Stayed 1 night in Sep 2025

2/10 Terrible

Florin Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m very disappointed with theyr customer services department, zero support
Stayed 1 night in Sep 2025

4/10 Poor

Roslyn

Disliked: Property conditions & facilities, room comfort
Info on Pod location in Airport and how to find the hotel from the pod station in the car park is vital - why is this not supplied by the hotel ?
Stayed 1 night in Sep 2025

4/10 Poor

nicholas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very shabby hotel, poor restaurant, close to terminal 5 is the only plus point.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

JIll

Stayed 1 night in Sep 2025

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short overnight stay but I was very pleasantly surprised with the availability of transport to and from the airport - A system I have never seen before - the Pod’s were so cute and so easy to operate. It truly made my stay convenient and safe for a lone female traveler. The room was clean, comfortable and coffee was provided in the room. I was also happy to see an iron and ironing board. The reception staff were lovely- super friendly and kind.
Stayed 1 night in Sep 2025

10/10 Excellent

Martine

Liked: Staff & service, amenities
The receptionist was very friendly and informative. The hotel looks abit shabby in areas like hallways. Old carpet. Let’s it down. Maybe refurbishing the hallways and rooms. I liked the bar and restaurant area especially seating outside. Waiter seemed harassed and rushed us not really friendly wasn’t rude just not very patient and didn’t want to chat ‘ he didn’t have to ‘ lol. Overall nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
Very easy to take pod to the airport, friendly helpful staff. Outside of hotel could do with a facelift but clean and comfortable. Food at bar ok and reasonable price.
Stayed 1 night in Sep 2025

4/10 Poor

Ollie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location, but very tired building and decor!

Stayed here as I had an early flight the next morning. The hotel looks very tired and could do with a massive overhaul or knocking down and rebuilding. The only benefit is its location to T5 and the use of the pods to make getting there easy. The rooms are really basic with nasty gloss style paint in the walls, bathrooms are ok, but again, very tired and old.
Stayed 1 night in Sep 2025

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities are old. Quite noisy. Only staffs are excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and the location is perfect for Heathrow. My only slight concern was the lack of signage on the A30.
Stayed 1 night in Sep 2025

6/10 Okay

James

Stayed 1 night in Sep 2025

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NOT an airport hotel

This is very misleading as it is called thistle terminal 5 one might assume it’s in the airport, it is not! And finding transportation ( the pods) was not well marked and airport staff were unaware. When you get off the pod with luggage you still have to walk thru a parking lot and a ways to the hotel. The staff in hotel were excellent but the hotel is very old and very basic. Next time I’ll opt for another hotel and grab the easy HotelHoppa from airport
Stayed 1 night in Sep 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and staff are always very friendly and welcoming but we have stayed several times and feel the restaurant menu could do with a few changes
Stayed 1 night in Sep 2025

10/10 Excellent

ADRIAN

Stayed 1 night in Sep 2025