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4.2 out of 5

"Great place to rest after a long flight. Staff were super helpful, beds were comfortable and breakfast was great value with lots of choices " More

By a verified traveller on Mon 04 Sep 2023

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Hotel Description

At Thistle London Heathrow Terminal 5, you'll be 10.7 km (6.6 mi) from Windsor Castle and 12.1 km (7.5 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

The restaurant, CLOSED Runway Restaurant, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. 5490 square feet (510 square meters) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business center and coworking space. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 3.5-star Heathrow Villages hotel include Pinewood Studios and LEGOLAND® Windsor.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$126* Per night/room 14 Apr. - 15 Apr.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thistle London Heathrow Terminal 5 ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thistle London Heathrow Terminal 5

Everyone (4) Couples (1) Family (1)
4 out of 5

Posted by on 18 Nov. 2023

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Comment from Hotel Management

9 Dec. 2023 by Guest Relations Team Member

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards,Guest Relations Team Member.

5 out of 5
Great place to rest after a long flight. Staff were super helpful, beds were comfortable and breakfast was great value with lots of choices

Posted by on 4 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Guest Relations Team

Thank you so much for your Review. We appreciate your kind words and will look forward to welcome you back.

3 out of 5

Posted by on 2 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by Guest Relations Team Member

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards.

4 out of 5

Posted by on 9 Apr. 2023

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Comment from Hotel Management

30 Apr. 2023 by Guest relation team member

We appreciate you taking time to review Thistle London Heathrow T5, we do hope to welcome you back soon.Kind regardsGuest relation team

4 out of 5

Posted by on 9 Jun. 2022

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5 out of 5
Very nice place to stay and relax before long flight home

Posted by on 23 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Inesa

Thank you for completing our survey. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future. Kind Regards

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available. Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 1 floor
  • 266 guestrooms or units
  • Meeting rooms
  • 5490 sq ft of conference space
  • 510 sq m of conference space
  • Built in 1968
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (4.4 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

CLOSED Runway Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Lobby Lounge - This lobby lounge serves light fare only. Open daily.

Print and Perimeter Suite - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 2
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Thistle
  • London Thistle Heathrow
  • Thistle Heathrow
  • Thistle Heathrow London
  • Thistle London
  • Thistle London Heathrow
  • Thistle London Hotel
  • Thistle London Hotel Heathrow
  • Thistle London Heathrow Hotel West Drayton, Greater London
  • Thistle London Heathrow West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5
  • Thistle London Heathrow T5
  • Thistle London Heathrow Terminal 5 Hotel
  • Thistle London Heathrow Terminal 5 West Drayton
  • Thistle London Heathrow Terminal 5 Hotel West Drayton

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.