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4.5 out of 5

"My girlfriend and I stayed a week in July and were blown away by the location, the professional staff and the quality of the hotel itself. We stayed ... " More

By a verified traveller on Fri 15 Jul 2016

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Hotel Description

A luxury stay in the heart of London awaits you at The Rubens At The Palace. Within a short 5-minute stroll, you'll find popular places like Victoria Palace Theatre and Apollo Victoria Theatre. Highlights at this boutique hotel include 2 restaurants, 4 bars/lounges and a 24-hour business centre.

TVs with satellite channels are featured in all 161 individually decorated rooms, and you can enjoy free WiFi, free wired Internet and free bottled water. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. 24-hour room service, safes and hairdryers are also available.

The restaurant, The English Grill, serves British cuisine and is open for breakfast, lunch and dinner. The Leopard Bar is the hotel's own Champagne bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, coffee/tea in a common area and laundry facilities. English breakfast is available daily between 7 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 5-star London City Centre hotel include Buckingham Palace and St. James Park.

Room, 1 Double Bed (Cosy 4ft 6 bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$273* Per night/room 5 Jan. - 6 Jan.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, View (Royal Mews View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Rubens At The Palace ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Rubens At The Palace

Everyone (4) Couples (2) Family (2)
5 out of 5

Beautiful Hotel in a perfect location

Pros: Location, location, location!
My girlfriend and I stayed a week in July and were blown away by the location, the professional staff and the quality of the hotel itself. We stayed in the classic double with mews view, and although it was a smallish room by non-london standards, we found it quite comfortable despite both being quite tall (and myself a rather fat). The room decor was beautiful, and all amenities provided. Breakfast was good, and although we didn't eat dinner at the hotel the two restaurants and bar are absolutely stunning!

Posted by on 15 Jul. 2016

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4 out of 5
Pros: Bathroom was excellent with amazing water pressure for the UK
Cons: Room temp was very warm (it was winter) but the only way to adjust was by turning on air con when I just wanted to turn down the heat.
Location: Near my office
Facilities: Typical; Value: Reasonable; Service: Professional, Courteous; Cleanliness: Gleaming;

Posted by , from Australia - NSW - Sydney on 25 Feb. 2015

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5 out of 5
Pros: Location and helpfulness of staff.
Cons: Staff didn't realise we had booked a package through Agoda and we had to produce a printout to prove we had Afternoon tea and breakfast included.
Location: Excellent
Facilities: Above average; Value: Slightly overpriced; Service: Go the extra mile; Right opposite Buckingham Palace and very convenient for Victoria Station.

Posted by , from Australia - NSW - Sydney on 18 Jan. 2015

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3 out of 5
Pros: Location
Cons: Room size
Location: Close to everything
Facilities: Typical; Value: Unreasonable, v small room big price!; Service: Polite; Cleanliness: Pleasant;

Posted by , from Australia - VIC - Melbourne on 21 Oct. 2013

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5 out of 5
Location: Outstanding

Posted by , from Australia - SA - Adelaide on 29 Jun. 2013

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4 out of 5
Pros: Location
Cons: Very small room
Location: Right by Victoria Station
Value: Reasonable;

Posted by on 22 Jun. 2013

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5 out of 5
Pros: Location and service
Cons: Expected a larger room
Location: Outstanding
Value: Affordable, Room slightly small; Service: Remarkable, Nothing was too much trou; Cleanliness: Spotless; Would definately recommend

Posted by , from Australia - WA - Perth on 12 May 2013

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Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury The Rubens At The Palace. For a fee, parking is available. A complete renovation of The Rubens At The Palace was completed in May 2018. This 5-star London hotel is smoke free.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Built in 1911
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (25.9 km / 16.1 mi)
  • Train station: London Victoria Rail Station (0.4 km / 0.2 mi)
  • Metro station: Victoria Underground Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Rubens At The Palace offers 161 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

The English Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.

The Curry Room – This restaurant only serves dinner. Reservations are required. Open selected days.

The Leopard Bar – This Champagne bar only serves light fare. Open daily.

The New York Bar – This cocktail bar only serves light fare. Open daily.

Bbar & Restaurant – This bar serves brunch, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: GBP 500 per pet, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 22.00 per person (approximately)
  • Valet parking fee: GBP 46 per night
  • Pet fee: GBP 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rubens Palace
  • Rubens Palace Hotel
  • Rubens Palace Hotel London
  • Rubens Palace London
  • Rubens At The Palace London
  • The Rubens At The Palace Hotel London
  • The Rubens At The Palace London, England
  • The Rubens At The Palace Hotel
  • The Rubens At The Palace London
  • The Rubens At The Palace Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing https://www.wotif.co.nz/London-Hotels-The-Rubens-At-The-Palace.h528337-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.