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The Rubens at the Palace

5.0 star property
Luxury hotel with 2 restaurants, 6-minute walk to Buckingham Palace

Photo gallery for The Rubens at the Palace

Daily English breakfast (GBP 45 per person)
Creator video
Suite (96) Master)
Property entrance
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$440
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Green Park
    ‪5 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed)

Double Room (Royal Themed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed) | Property amenity

Room, 1 King Bed (Royal Themed)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

London

A luxury stay in the heart of London awaits you at The Rubens at the Palace. Within just a 10-minute stroll, you'll find popular attractions like Buckingham Palace and Green Park. Highlights at this boutique hotel include 2 restaurants, 4 bars/lounges and a 24-hour business centre. .The restaurant, The English Grill, serves British cuisine and is open for breakfast, lunch and dinner. The Leopard Bar is the hotel's own Champagne bar, serving drinks along with light fare. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class London City Centre hotel, attractions include Hyde Park and Victoria Station Travel Information Centre.

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 4 min walk - 0.4 km
  • Green Park - 5 min walk - 0.4 km
  • Victoria Station Travel Information Centre - 6 min walk - 0.5 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪Shake Shack Victoria Nova - ‬2 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Black Sheep Coffee - ‬3 min walk

About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants, 6-minute walk to Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)
  • Limited on-site valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

What is the cancellation policy at The Rubens at the Palace?

The Rubens at the Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Rubens at the Palace?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on 2 Feb 2026 start from NZ$440.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Rubens at the Palace?

Yep, The Rubens at the Palace has valet parking for GBP 70 per night.

What makes The Rubens at the Palace a romantic place to stay?

A champagne service and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Rubens at the Palace.

Does The Rubens at the Palace serve breakfast?

Sure does, English breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Rubens at the Palace?

No, The Rubens at the Palace does not offer an airport shuttle service.

Is there a bar or restaurant at The Rubens at the Palace?

Yep, you can grab a meal at The Rubens at the Palace's onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Rubens at the Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Rubens at the Palace?

Furry friends are welcome at The Rubens at the Palace, with pet-sitting services, grooming services, food and water bowls and litter trays on offer.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1014 reviews
Rating 8 - Good. 167 out of 1014 reviews
Rating 6 - Okay. 73 out of 1014 reviews
Rating 4 - Poor. 28 out of 1014 reviews
Rating 2 - Terrible. 11 out of 1014 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexa, Dubuque

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the elegance of the hotel. Staff were superb. Location was perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Room was well cared for, staff were wonderful & very friendly. Great location. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. They take good care of their patrons. Was surprised to find out there is a 100$ held on your credit card for each night stay. Granted it’s returned to you at the end of your stay; just was not expecting this when we checked in as this was not made clear when we booked and paid for our stay prior to our arrival. Breakfast prices also not clear when you are viewing the menu. We ordered two omlets and coffee and the bill was over $100. We did not eat at any of the restaurants on site because of this. We found places to eat that were more affordable on the street.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jeffrery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door man Pascal - (hope the name is correct) is a delightful individual. Staff is all very helpful and want to make your stay amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and nice clean very friendly staff would definitely go back when we return to London
Stayed 5 nights in Oct 2025

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in and an upgrade which was much appreciated. Room service was slow to order and arrived incomplete . Beware the hotel adds the expected tray charge but adds an extra service charge on top. They also add a 12.5% service charge to the total bill which I do not appreciate- this is unusual for the UK and I expect service to be included in the advertised price. You can have this removed if you ask but it means a lower rating than I’d give equivalent hotels.
Stayed 1 night in Oct 2025

6/10 Okay

jose fernando mendoza, TIJUANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very small rooms .old antique hotel nice bar ,coffe shop.service excelent
Stayed 2 nights in Oct 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful accomodating staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

Yanisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, making sure everything was taken care of to ensure a comfortable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Next to Buckingham Palace and the Mall. Excellent service, clean, comfortable rooms. Close to restaurants, and Victoria Staion, The receptionists and the doormen were extremely helpful in whistling and flagging own cabs! A great experience.
View from our room
Stayed 8 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The rooms are very small but the service is great.
Stayed 5 nights in Sep 2025

4/10 Poor

Angela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Upon Entering our hotel room 423 at the Ruben’s we noticed the air was stagnant and dusty like no one had been in the room for sometime.As someone who has asthma I felt as I could not breathe.First impressions are lasting impressions and this is one I will not forget.We then attempted to open some windows which have side sliding windows in front of the old wooden windows with a sheer curtain in between.Two would not open and the third window we were able to open but it only would go up a few inches and you cannot move it any further.Next phoned the front desk to see about another room and they were quick to state there was no other room available.You can tell this room requires a deep cleaning from the curtains to the fabric covered walls and carpet as it was dusty and musty smelling.This is a Red Carnation hotel with high standards is it not? Do management not oversee and inspect their own rooms?I brought it up to a manager and her response was it was good to be told as they can always improve without even coming up to see the room for herself.Really was looking forward to this hotel stay but I honestly can say I was disappointed with the experience as it was a dusty , musty old room and customer service was lacking.
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb as was afternoon tea, breakfast and the Curry Room
Stayed 7 nights in Sep 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff service impeccable. Special shout out to Aligca at reception who made out stay super special. We will certainly be coming back again.
Stayed 1 night in Oct 2025

6/10 Okay

Lliam

Stayed 6 nights in Oct 2025

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to transit and attractions. Nice rooms, comfortable beds, great service. Only negative would be condescending comments made by from one of the doorman (not John - he was lovely).
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star staff

Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most perfect location for short stay to all most do sites.
Stayed 4 nights in Oct 2025

2/10 Terrible

Marco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and location were very nice, but some of the staff made our experience very poor and unpleasant, nothing we would expect from a 5 stars hotel. We asked the belt man to get us a taxi to go for lunch, and the taxi (black) took us around the city using the longest and busiest road, we finally decided to stop, pay and walk. We also reserved another taxi for the airport later the same day, but when we arrived let the belt man we wouldn’t take their taxis again due to the bad experience. The belt man started to treat us very bad, told us we must take their taxi, he was very un respectful, started yelling at us, even told the doorman that we couldn’t access the hotel again (545 pm on Sept 28th). We didn’t have the time to make the complaint at the front desk, but I think this is a delicate situation that should be brought to your attention. Staff very unkind and un respectful, never back again!
Stayed 1 night in Sep 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent staff. The doormen welcome you so well and reception and restaurant staff do all they can to help you. Nice area near Buckingham Palace and close to a tube station.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very close to Buckingham Palace, the Victoria Station, and many restaurants. The staff is wonderful here. The doormen are particularly friendly. Beautiful atmosphere, nice room. I would definitely stay here again.
Small but elegant room
Tea service in room
Single room
Coffee service
Stayed 4 nights in Sep 2025