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5.0 out of 5

"We had a fantastic stay which was our first time in London with excellent staff and concierge who gave me amazing tips on where to go and what to see. ... " More

By a verified traveller on Thu 27 Dec 2018

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Hotel Description

A luxury stay in the heart of London awaits you at The Rubens At The Palace. Within a short 5-minute stroll, you'll find popular places like Apollo Victoria Theatre and Victoria Palace Theatre. Highlights at this boutique hotel include 2 restaurants, 4 bars/lounges, and a 24-hour business center.

You can enjoy TVs with satellite channels, and all 161 individually decorated rooms feature free WiFi, free wired Internet, and free bottled water. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Additionally, 24-hour room service, safes, and hair dryers are available.

The restaurant, The English Grill, serves British cuisine and is open for breakfast, lunch, and dinner. The Leopard Bar is the hotel's own Champagne bar, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning English breakfast is served between 7 AM and 10 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 5-star London City Centre hotel, attractions include Buckingham Palace and St. James Park.

Room, 1 Double Bed (Cosy 4ft 6 bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$335* Per night/room 9 Jul. - 10 Jul.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, View (Royal Mews View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rubens At The Palace ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Rubens At The Palace

Everyone (1)
5 out of 5
We had a fantastic stay which was our first time in London with excellent staff and concierge who gave me amazing tips on where to go and what to see. The waiters and staff at breakfast were absolutely fabulous,especially Jerry and Stavros. Thank you for an amazing stay.

Posted by on 27 Dec. 2018

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Comment from Hotel Management

7 Jan. 2019 by Paula

Dear Anonymous, Thank you for leaving us such a wonderful review. I am absolutely thrilled that you had such a wonderful stay with us and that you found all of the staff helpful with advice and service. I do hope we get to welcome you back soon. Warm regards Paula Orton Front Office Manager

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Rubens At The Palace. Parking is available for a fee. A complete renovation of The Rubens At The Palace was completed in May 2018. This 5-star London hotel is smoke free.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.3 km / 16.4 mi)
  • Train station: London Victoria Rail Station (0.4 km / 0.2 mi)
  • Metro station: Victoria Underground Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Rubens At The Palace offers 161 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.

The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.

The Leopard Bar - This Champagne bar serves light fare only. Open daily.

The New York Bar - This cocktail bar serves light fare only. Open daily.

Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 500 per pet, per stay
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 22.00 per person (approximately)
  • Valet parking fee: GBP 46 per night
  • Pet fee: GBP 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rubens Palace
  • Rubens Palace Hotel
  • Rubens Palace Hotel London
  • Rubens Palace London
  • Rubens At The Palace London
  • The Rubens At The Palace Hotel London
  • The Rubens At The Palace London, England
  • The Rubens At The Palace Hotel
  • The Rubens At The Palace London
  • The Rubens At The Palace Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.