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Aparthotel

Lanai Riverside Apartments

4.5 star property

Photo gallery for Lanai Riverside Apartments

Outdoor pool, pool umbrellas, pool loungers
Front of property
Apartment, 3 Bedrooms | Private kitchen
Apartment, 3 Bedrooms
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
The current price is NZ$368
includes taxes & fees
7 Apr - 8 Apr

Explore the area

View map
20 River Street, Mackay, QLD, 4740
  • Place, Bluewater Lagoon
    ‪2 min walk‬
  • Place, Caneland Central
    ‪2 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪10 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪12 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 158 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Single Bed

One-Bedroom Apartment

  • Sleeps 2

View all photos for Three-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Apartment

Private kitchen

Two-Bedroom Apartment

  • Sleeps 4

About the area

Mackay

Lanai Riverside Apartments places you in the centre of Mackay, connected to a shopping centre and within a short 5-minute stroll of Bluewater Lagoon and Caneland Central. Highlights at this luxury aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features an LCD TV with digital channels, along with a washer/dryer, free WiFi and a furnished balcony. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A living room, a dining area and a coffee/tea maker are also available. Housekeeping is available on request. .The restaurant, Tropical Phoenix Garden, is open for lunch and dinner. Enjoy the gym, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute walk of this City Centre aparthotel include Artspace Mackay and Jubilee Park.
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What's nearby

  • Bluewater Lagoon - 2 min walk - 0.2 km
  • Caneland Central - 2 min walk - 0.2 km
  • Artspace Mackay - 8 min walk - 0.7 km
  • Mackay Enertainment and Convention Centre - 10 min walk - 0.9 km
  • Harrup Park - 6 min drive - 3.3 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 12 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪Mojos - ‬8 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬6 min walk
  • ‪The Bavarian - ‬7 min walk

About this property

Lanai Riverside Apartments

There's a restaurant on site. WiFi is free in public spaces. Lanai Riverside Apartments offers its guests an outdoor pool, a sauna, and a fitness centre. Event space at this aparthotel measures 172 square feet (16 square metres) and includes a conference centre. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Lanai Riverside Apartments. Free self parking is available.

This 4.5-star Mackay aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 11 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 2009
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Dining venue
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

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The price is NZ$238
includes taxes & fees
3 Apr - 4 Apr
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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Cot: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference centre (172 square foot of space)
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the city centre
  • Near the airport
  • On the boardwalk/promenade
  • On the riverwalk
  • On the waterfront

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 36 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2009
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

What is the cancellation policy at Lanai Riverside Apartments?

Lanai Riverside Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lanai Riverside Apartments?

Yep, Lanai Riverside Apartments has a free self car park and free extended parking.

Are there any beaches close to Lanai Riverside Apartments?

The closest beach to Lanai Riverside Apartments is Blacks Beach Park (8.4 km).

Does Lanai Riverside Apartments have a pool?

Lanai Riverside Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Lanai Riverside Apartments a romantic place to stay?

A bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Lanai Riverside Apartments.

Is Lanai Riverside Apartments family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as cots/infant beds in the guestrooms, it's no surprise that Lanai Riverside Apartments is a hit with families.

Is there a free airport shuttle available at Lanai Riverside Apartments?

No, Lanai Riverside Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Lanai Riverside Apartments?

Yep, you can grab a meal at Lanai Riverside Apartments's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Lanai Riverside Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Lanai Riverside Apartments?

No, pets are not allowed.

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 450 reviews
Rating 8 - Good. 120 out of 450 reviews
Rating 6 - Okay. 30 out of 450 reviews
Rating 4 - Poor. 22 out of 450 reviews
Rating 2 - Terrible. 7 out of 450 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elissa

Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good stay very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved our stay. Will always stay again. Close to everything you need. All within walking distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Ross William

Travelled with family
Liked: Cleanliness, amenities
Pros- close to shopping and eateries. Well equipped kitchen. Reception lady was lovely! cons- outdated furniture and doors where hard to open and close. Hot water system in room was super loud.
Stayed 3 nights in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing as usual we always stay here when we are in Mackay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Mrs R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really clean apartment with all the facilities you need.
Stayed 4 nights in May 2025

10/10 Excellent

Andries, Moranbah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Stayed 3 nights in May 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
The location is great and the staff were very friendly.
Stayed 3 nights in Apr 2025

4/10 Poor

Timothy, Nundah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ryan, Moranbah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was Excellent. No proper communication to client regarding beds availability untill client enquired.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
The team at Lanai Apartments are always so welcoming and go over and above to make the experience a fantastic one. I’ll be back again for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in Nov 2024

10/10 Excellent

meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great as usual
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Business traveller
Stayed 2 nights in Jan 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, room comfort

Great place

Beautiful
Stayed 3 nights in Jan 2025