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3.8 out of 5

"The history of the grounds and building is amazing and to look at it as a school or children’s home it was an amazing building. As a motel it is dated ... " More

By a verified traveller on Sat 10 Feb 2024

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Hotel Description

Mercure Maitland Monte Pio puts you in the center of Maitland, 2 km (1.3 mi) from Winter Art Bazaar and 2.6 km (1.6 mi) from Walka Water Works. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, The Pines, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, and sauna as well as access to tennis lessons. Business amenities include meeting rooms, a conference center, and a business center. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 9 AM.

With a stay at this 3.5-star Maitland hotel, you'll be 2.8 km (1.8 mi) from Maitland Regional Art Gallery and 4 km (2.5 mi) from Maitland Showground.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$159* Per night/room 1 Apr. - 2 Apr.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Maitland Monte Pio ratings based on 97 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Maitland Monte Pio

Everyone (63) Couples (12) Family (13)
4 out of 5

Posted by on 3 Mar. 2024

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4 out of 5
The history of the grounds and building is amazing and to look at it as a school or children’s home it was an amazing building. As a motel it is dated but the bathrooms are amazing and the staff friendly. I enjoyed my one night stay

Posted by on 10 Feb. 2024

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3 out of 5

Posted by on 10 Jan. 2024

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1 out of 5
Double charge for room with abhorrent customer service

Posted by on 4 Jan. 2024

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5 out of 5
History of use. Good food and accommodation.

Posted by on 29 Dec. 2023

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4 out of 5
In the church and there an Abbey

Posted by on 1 Dec. 2023

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3 out of 5

Posted by on 16 Nov. 2023

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4 out of 5
We had a pleasant stay. Our room was clean and comfortable. An eclectic decor in some parts of the hotel was pleasing and bright. Staff were all welcoming. We would book again.

Posted by on 27 Oct. 2023

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4 out of 5
q

Posted by on 13 Oct. 2023

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3 out of 5
The building appears to a former Abbey or Aged Care facility or similar institution. Fairly dated. Inadequately maintained, bizarre mix of decor. Needs reno or at least refurb. Friendly staff though a bit non-conformist (no staff identifiers). Breakfast was good. Isolated location, so surrounds are quite suburban. Close to the hospital. Reasonably priced though probably a bit high still for the facilities. The pool and pool gardens are a shocker.

Posted by on 22 Sep. 2023

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Property Features

As a guest of Mercure Maitland Monte Pio, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Mercure Maitland Monte Pio also features tour/ticket assistance, a garden, and coffee/tea in a common area. Self parking is free. This 3.5-star Maitland hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Telarah Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Maitland Monte Pio offers 47 accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9 AM.

The Pines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Maitland Monte Pio Hotel
  • Mercure Monte Pio Hotel
  • Mercure Maitland Monte Pio
  • Mercure Monte Pio
  • Mercure Maitland Monte Pio Hotel
  • Mercure Maitland Monte Pio Maitland
  • Mercure Maitland Monte Pio Hotel Maitland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.