See all properties
Save

InterContinental Sorrento Mornington Peninsula by IHG

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for InterContinental Sorrento Mornington Peninsula by IHG

3 bars/lounges, lobby lounge
Beach nearby
Suite, Private Pool (Plunge, Penthouse, Rooftop Access)
3 bars/lounges, lobby lounge
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$452
includes taxes & fees
26 Jan - 27 Jan 2026

Explore the area

View map
23 Constitution Hill Road, Sorrento, VIC, 3943
  • Place, Sorrento Front Beach
    ‪5 min walk‬
  • Place, Searoad Ferry Terminal
    ‪7 min walk‬
  • Place, Sorrento Golf Club
    ‪19 min walk‬
  • Airport, Melbourne, VIC (AVV-Avalon)
    ‪129 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Heritage Wing)

Premium Room, 1 King Bed (Heritage Wing)

Premium Room, 1 King Bed (Heritage Wing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Riley Lane Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed (Riley Lane Wing)

8.4 out of 10
Very good
(6 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Heritage)

Suite, 1 Bedroom (Heritage)

Suite, 1 Bedroom (Heritage)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

Suite, 2 Bedrooms, Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms (Heritage)

Suite, 2 Bedrooms (Heritage)

Suite, 2 Bedrooms (Heritage)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
2 bedrooms
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room (Upgraded)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room (Upgraded)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, Bay View

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room, 1 King Bed, Terrace, Bay View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 33 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cosy Heritage Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Cosy Heritage Wing)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Terrace

Premium Room, 2 Single Beds, Terrace

Premium Room, 2 Single Beds, Terrace

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Terrace

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room, 1 King Bed, Terrace

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy Heritage Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Room, 1 Queen Bed (Cosy Heritage Wing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool (Plunge, Penthouse, Rooftop Access)

Suite, Private Pool (Plunge, Penthouse, Rooftop Access)

Suite, Private Pool (Plunge, Penthouse, Rooftop Access)

Highlights

Furnished patio
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
  • 14 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace (Bath)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room, 1 King Bed, Terrace (Bath)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Riley Lane Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed (Riley Lane Wing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Melbourne

A luxury stay in Melbourne awaits you at InterContinental Sorrento Mornington Peninsula by IHG. Within steps you'll find Sorrento and Flinders Fine Art Galleries and Sorrento Front Beach within a short 5-minute stroll. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .The fine-dining restaurant, Audrey's, serves seafood and is open for lunch and dinner. Barlow is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas and massage/treatment rooms. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .In proximity to this 5-property class Sorrento hotel you'll find Peninsula Hot Springs.

What's nearby

  • Sorrento and Flinders Fine Art Galleries - 3 min walk - 0.3 km
  • Sorrento Front Beach - 5 min walk - 0.5 km
  • Searoad Ferry Terminal - 7 min walk - 0.6 km
  • Mornington Peninsula National Park - 14 min walk - 1.2 km
  • Sorrento Golf Club - 19 min walk - 1.6 km

Getting around

  • Drysdale Station - 87 min drive
  • Melbourne Airport (MEL) - 104 min drive

Restaurants

  • ‪Hotel Sorrento - ‬6 min walk
  • ‪Portsea Hotel - ‬5 min drive
  • ‪The Longshore Room - ‬5 min drive
  • ‪Koonya Hotel - ‬5 min walk
  • ‪St Paul's Road General Store - ‬14 min walk

About this property

InterContinental Sorrento Mornington Peninsula by IHG

Luxury hotel with 4 restaurants and full-service spa
InterContinental Sorrento Mornington Peninsula by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental Sorrento Mornington Peninsula by IHG. Free self parking is available.

This 5-star Melbourne hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2022
  • Cooked-to-order breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
InterContinental Sorrento Mornington Peninsula by IHG offers 108 air-conditioned accommodations with tablet computers and minibars. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Aurora Spa has 1 treatment room. Services include massages. The spa is open daily.

Similar properties

Indoor pool, outdoor pool, pool umbrellas
RACV Cape Schanck Resort
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 953 reviews
The price is NZ$261
includes taxes & fees
27 Jan - 28 Jan 2026
RACV Cape Schanck Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Audrey's
  • Barlow
  • Coppin's Lounge
  • The Atrium
  • The Conti

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Sorrento Mornington
InterContinental Sorrento Mornington Peninsula by IHG Hotel
Intercontinental Sorrento Mornington Peninsula An IHG Hotel
InterContinental Sorrento Mornington Peninsula by IHG Sorrento

Frequently asked questions

What is the cancellation policy at InterContinental Sorrento Mornington Peninsula by IHG?

InterContinental Sorrento Mornington Peninsula by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sorrento Mornington Peninsula by IHG?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at InterContinental Sorrento Mornington Peninsula by IHG on 26 Jan 2026 start from NZ$452.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sorrento Mornington Peninsula by IHG?

Yep, InterContinental Sorrento Mornington Peninsula by IHG has a free self car park.

Are there any beaches close to InterContinental Sorrento Mornington Peninsula by IHG?

Yep, InterContinental Sorrento Mornington Peninsula by IHG is a short 4-minute walk from Sorrento Front Beach.

Is there a spa on site at InterContinental Sorrento Mornington Peninsula by IHG?

Yep, Aurora Spa is available for guests. You'll enjoy services like massages.

Does InterContinental Sorrento Mornington Peninsula by IHG have a pool?

InterContinental Sorrento Mornington Peninsula by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at InterContinental Sorrento Mornington Peninsula by IHG?

InterContinental Sorrento Mornington Peninsula by IHG features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with 24-hour room service, espresso makers and tablet computers.

Does InterContinental Sorrento Mornington Peninsula by IHG serve breakfast?

Sure does, complimentary cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at InterContinental Sorrento Mornington Peninsula by IHG?

No, InterContinental Sorrento Mornington Peninsula by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sorrento Mornington Peninsula by IHG?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Sorrento Mornington Peninsula by IHG?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Sorrento Mornington Peninsula by IHG?

No, only service animals are allowed.

Is there a golf course on site at InterContinental Sorrento Mornington Peninsula by IHG?

There isn't one on site, but Sorrento Golf Club is a short 18-minute walk away.

InterContinental Sorrento Mornington Peninsula by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 129 reviews
Rating 8 - Good. 32 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 11 out of 129 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view!
Stayed 1 night in Dec 2025

2/10 Terrible

Yelda

Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elegant and refined hotel, a place to rejuvenate and relax where all comforts are accommodated. Helpful and gracious staff- will look forward to returning!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold class hotel in Sorrento
Stayed 1 night in Sep 2025

8/10 Good

bruce

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Staff in breakfast area were very slow and we had to wave at them to get service. They were chatting to each other all the time. We had Lucy same spot same problem staff service very poor had to wave at them for service. Breakfast food selection was average had a lot better at other hotels
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in Sep 2025

8/10 Good

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Smaller Than Anticipated

Stayed 3 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Disappointed restaurant closed
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

4/10 Poor

Rachel

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & Great Staff

Great hotel, clean and comfortable. Staff very friendly and attentive. Providing mini bar and breakfast could have more variety.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mengxin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was nice and clean but the chromecast did not work in our room
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location; great service.

We were disappointed with the size and lack of comfort for two people in our room. There was only one chair, so not ideal for sitting to watch TV or read; bathroom offered almost no privacy; the only useful storage was one drawer each; the iron could only just be reached without climbing on a chair. The plus side: great location; mostly quiet; fabulous breakfast!!!! Restaurants were expensive compared to average Melbourne prices. Service was excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location to shops, restaurants and beaches.
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely the room was very nice and cozy made for the perfect winter getaway with our little family
Stayed 4 nights in Jun 2025

10/10 Excellent

Dennis Van

Stayed 2 nights in Jun 2025

10/10 Excellent

Xiao Hong

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Izhar

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice hotel centrally located, improve cleaning

Cleaning stuff can certainly improve, the room was not vacuumed or swept for two days, used bottles and glasses were not removed.
Stayed 3 nights in Mar 2025

8/10 Good

Donald G

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Nikolai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the decades this is first time front reception telling me I never did in my life- ordered something thing to the spa , I do not know where is the spa, then someone took speakers from the room, I have not seen them from the entrance to the hotel, I am 66 , and a Doctor, this is abusing I would never back to this hotel I am really disappointed
Stayed 2 nights in Mar 2025

2/10 Terrible

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming

We stayed at the Intercontinental Sorrento for two nights and were initially told over the phone that we’d receive an upgrade, but upon arrival, we were given the room we originally booked. The Alfredo/patio area was spacious, but with only one chair facing a fence, it felt poorly designed. For $500+ per night, the room and breakfast options were underwhelming. The limited breakfast selection and average food quality did not justify the price. Additionally, the toilet flush button kept falling into the toilet, and while wine glasses were provided, there was no bottle opener in the room—small details that made the stay feel less refined than expected. On top of that, the curtain didn’t close completely, allowing a lot of light in and disrupting sleep, and the air conditioning vent was putrid. Overall, the experience did not meet the premium standard we anticipated
Stayed 1 night in Feb 2025

8/10 Good

Caro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
My stay had many positives, but the hotel was quite busy. The staff were excellent, polite, helpful, and always attentive. My room was comfortable and well-appointed, though it was near the bar, and the noise continued until the early hours. The hotel’s pool looked great, but unfortunately, it was too crowded on my first day to enjoy it. Overall, it was a good experience, but more space and quiet would have made it even better."
Stayed 1 night in Feb 2025