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Mercure Melbourne City Centre

Property class: 4

Photo gallery for Mercure Melbourne City Centre

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A modern hotel lobby with a blue sofa, a wooden bench, and wall-mounted lighting.
A buffet setup with various food items and a gluten-free sign.
An outdoor café with tables and chairs, surrounded by buildings with various signs and storefronts.
A hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$144
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
265 Little Bourke Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪10 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand with a lamp, and a view of the cityscape through the window.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Accessible Bathroom)

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Room, 1 King Bed (Accessible Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a view of the city through the window.

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a headboard, and a framed picture on the wall.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(113 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom, and a city view.

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(40 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Melbourne

Mercure Melbourne City Centre puts you in the heart of Melbourne, within just a 10-minute stroll of Melbourne Central and Princess Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Louden Kitchen Grill, serves local cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Melbourne Central Business District hotel include Queen Victoria Market and SEA LIFE Melbourne.

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Regent Theatre - 5 min walk - 0.5 km
  • Princess Theatre - 10 min walk - 0.9 km
  • Queen Victoria Market - 12 min walk - 1.0 km

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Beneath Driver Lane - ‬2 min walk
  • ‪Superhiro - ‬1 min walk
  • ‪Nespresso Boutique - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Mercure Melbourne City Centre

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Melbourne City Centre. Parking is available for a fee. A complete renovation of Mercure Melbourne City Centre was completed in June 2022.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 330 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1997
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Mercure Melbourne City Centre offers 330 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. 46-inch Smart televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

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  • Restaurant
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 28 per night)
  • Secured, covered parking on site (AUD 28 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (99 centimetre wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Built in 1997
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 15 for children
  • Covered self-parking fee: AUD 28 per night
  • Nearby parking fee: AUD 28 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Mercure Melbourne City Centre?

Mercure Melbourne City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Melbourne City Centre?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne City Centre on 6 Sept 2026 start from NZ$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Melbourne City Centre?

Yep, Mercure Melbourne City Centre has a secured covered self car park for AUD 28 per night. A self car park is also available, for a fee.

Are there any beaches close to Mercure Melbourne City Centre?

The closest beach to Mercure Melbourne City Centre is St Kilda Beach (6.4 km).

What makes Mercure Melbourne City Centre a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Melbourne City Centre.

Is Mercure Melbourne City Centre family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mercure Melbourne City Centre is a hit with families.

Does Mercure Melbourne City Centre serve breakfast?

Yeah, our visitors are hooked on the buffet breakfast here! Served weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Melbourne City Centre?

No, Mercure Melbourne City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Melbourne City Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Melbourne City Centre?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Melbourne City Centre?

No, only service animals are allowed.

Mercure Melbourne City Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Trinh

Liked: Cleanliness, staff & service
Very convenient location that provides the basics
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff were all lovely and the room was very clean. Great value breakfast too
Stayed 2 nights in May 2026
Verified review

8/10 Good

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks great options for breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location.good selection of breakfast.only having one lift was at times very inconvenient.Had to use stairs frequently.Understand maintenance needs to he done though.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Hotel was clean staff lovely. The only thing was one lift was out of order for 2 days and it made the wait time for lift quite long but overall good stay
Stayed 11 nights in Apr 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, close to restaurants
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Chunyu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very convenient to transport via tram, train station and bus. Right there in downtown for grabbing foods and shopping.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to get around the CBD.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were beautiful, room was clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and friendly. Late checkout easily arranged.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was clean. Staffs are very much cooperative. Breakfast was way. It is Very convenient area for tourists. Shops, shopping mall and trams are nearby.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pam Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Great room fir what we needed Nice staff
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All very good. Great location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Scarlett

Liked: Staff & service, amenities, property conditions & facilities
Only service the room every three days. I understand it’s better for the environment, but a hotel should provide service everyday. Location is great. Check in and out were easy.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room. Friendly staff, great location.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Original room had strong odiur. Needed to be evacuated due to electrical problems. 2nd room provided was adequate. Breakfast & location was great. Motel needs upgrade
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to all public transport, lots of dining options within an easy walk. Buffet Breakfasts were great value at $18 each, eveything you could ask for and more. Staff were very helpful and easy to communicate with. We walked straight past when looking for it, as the entrance is not big & doesn't stand out, but the location is very convenient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great hotel for wanting to be right in the centre. Good and Plentiful breakfast. Could order poached eggs and a good selection of breads. Room a little worn but comfortable bed and everything needed for a few nights stay. Got this at a Great price with breakfast included.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities
Ideal location for shopping and dining.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time very close to all the shops and restaurants
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On check in we were given room keys that didn’t work So after a number of trips / and this was extremely slow due to only one lift working we got into our room late / we were late to a formal engagement due to this. Then after explaining we need multi visits to the paid car park we were advised with the QR ticket this was fine. However on exit we were charged double $44 The advertised price was $22 flat rate. So nit a great experience & it did spoil our experience unfortunately
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 2 nights in May 2026

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